Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Fellowes 220-2
Summary of Contents for Fellowes 220-2
- Page 1 Technical Service Manual for Models 220-2 220C-2 C-220 C-220C For all models up to and including: 38221 Rev D 32221 Rev B 38221-71 Rev C 38221-72 Rev C 38221-73 Rev C 38222-71 Rev B 38222-72 Rev C 38222-73 Rev B...
- Page 3 Technical Service Manual for Models 220-2 220C-2 C-220 C-220C For all models up to and including: 38221 Rev D 32221 Rev B 38221-71 Rev C 38221-72 Rev C 38221-73 Rev C 38222-71 Rev B 38222-72 Rev C 38222-73 Rev B...
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Page 5: Table Of Contents
Table of Contents Introduction................1 Model 220-2 and C-220 ............1 Model 220C-2 and C-220C ..........2 Safety ..................2 General Maintenance ............3 External Cleaning ............... 3 Internal Cleaning ..............3 Inspection ................3 Lubrication ................4 Operation ................4 Troubleshooting .............. - Page 6 220-2 and C-220 Cutting Assembly ........19 Repair 220-2 and C-220 Cutting Assembly ....20 Reassemble 220-2 and C-220 Cutting Assembly ... 21 220C-2 and C-220C Cutting Assembly ......22 Repair 220C-2 and C-220C Cutting Assembly ....23 Reassemble 220C-2 and C-220C Cutting Assembly ..24 Electrical Assemblies ............
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Page 7: Introduction
If there are no specific instructions for reassembling an item, simply reverse the disassembly procedure From the service and repair perspective, the 220-2 and 220C-2 models are similar, except for the cutting assemblies. The 220-2 and C-220 are strip-cut shredders. -
Page 8: Model 220C-2 And C-220C
Use only the specified replacement parts. See the Parts List beginning on page 35. Wall Mounting Each 220-2 and C-220 shredder includes a wall mounting kit (PN 31742). This kit is used to secure the shredder to a wall to comply with UL 60950 stability requirements. -
Page 9: General Maintenance
General Maintenance The shredders are designed to perform consistently with a minimum amount of maintenance. This section contains recommendations for external and internal cleaning, inspection, and lubrication. External Cleaning Clean the exterior of the shredder with a soft cloth. Moisten the cloth with a mild solution of detergent (such as dish-washing liquid) and warm water. -
Page 10: Lubrication
Use Fellowes Powershred Lubricant (#35250) or other non-aerosol vegetable-based oil in a long-nozzle container. Do not use flammable synthenic oil, petroleum-based products, or aerosol lubricants of any kind. -
Page 11: Troubleshooting
Troubleshooting Troubleshooting the shredder begins with checking the machine for possible faults. Possible causes for machine malfunctions include: Paper feed problems Electrical problems Mechanical problems Paper Feed Problems Two common paper feed problems are paper jams and waste paper basket problems. Indicator LEDs on the shredder cover help to identify these problems. -
Page 12: Electrical Problems
To clear a buildup of paper shreds from the underside of the cutting assembly (also called birdnesting): Unplug the shredder. Check the wastebasket and empty if full. Replace the basket and make sure the paper full closing switch is fully engaged. Plug in the shredder. -
Page 13: Mechanical Problems
Mechanical Problems Mechanical problems can often be identified by listening to the sound of the machine when it is operating and observing whether the paper cutting capacity drops. If a confetti-cut machine is making excessive noise, it may need to be lubricated. Try oiling the cutting cylinders. - Page 14 Flowchart A S h redd er d o es n ot start P ap er B asket Au to P o w er P ap er F eed F u ll or P ap er Jam O n /R everse S u p p ly S en sor B asket Ajar...
- Page 15 Flowchart B P ap er cu ttin g p ro b lem s U n ab le to U n ab le to cu t tissu e, N o, only thin paper cu t all p ap er carb o n , o r o th er p ap er T h is p a p er is C h eck fo r...
- Page 16 Flowchart C S h red d er ru n s b u t m akes n o ise C u ttin g Assem b ly c hec k for D am ag ed D am ag ed D eb ris o n D am ag ed d u st co vers cu ttin g...
- Page 17 Flowchart D S h red d er ru n s slo w ly o r stalls c hec k for D eb ris in M o to r C ap acito r cu ttin g p ro b lem s p ro b lem assem b ly M o to r o p era tes...
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Page 18: Tools And Supplies
Tools and Supplies The following tools and supplies are required to properly service the Fellowes shredders, Models 220-2, 220C-2, C-220, and C-220C. Screwdrivers Flat blade screwdrivers Phillips screwdrivers Pliers Long nose pliers Wrenches/Sockets Socket wrenches w/extension Hammers Plastic-end hammer Rubber mallet... -
Page 19: Cabinet And Housing
The Auto/On and Manual Forward switches and the 220-2 and C-220 housing cover LED indicators are located on the housing cover. Paper CD feed slot (220-2 & C-220 only) is fed through the paper feed slot (throat) on the cover. paper feed slot... -
Page 20: Remove Housing Cover
Be careful. The latches are plastic and may break if too much force is applied. Set the cover aside. Housing Cover safety flap CD feed slot on safety flap (220-2 and C-220 only) cable (connects to PC board) housing cover paper feed slot insert panel... -
Page 21: Remove/Replace Pc Board
Remove/Replace PC Board The PC board is located at the right side of the cabinet shelf. It rests on a support base that is attached to the cabinet shelf. The Door Ajar and Paper Feed sensors and the capacitor are hard wired to the board. Wires to/ from the other components attach to connectors on the board. -
Page 22: Mechanical Assemblies
Mechanical Assemblies The motor and the cutting assembly are the major mechanical assemblies in the shredder. Remove Cutting Assembly and Motor from Cabinet The gearbox protects the gears and supports the cutting assembly and motor. The bearing plates support the cutting assembly. -
Page 23: Remove Cutting Assembly Gears
Remove Cutting Assembly Gears The cutting assembly gears are the same for the 220-2, 220C-2, C-220, and C-220C shredders. The small white gear fits over the gray drive gear. The large white gear fits over the large cutting cylinder gear. Both cutting cylinder gears are permanently attached to the cutting cylinders. -
Page 24: Remove Motor
Remove Motor The motor is supplied as a complete assembly. If any DO THIS FIRST part of the motor is defective, the entire motor must be replaced. Remove Cutting Assembly Gears To remove the motor: Make sure the motor wires are disconnected from the PC board. -
Page 25: 220-2 And C-220 Cutting Assembly
220-2 and C-220 Cutting Assembly Models 220-2 and C-220 are strip-cut shredders. The cutting assembly consists of 2 cutting shafts that are protected by the stripper shrouds and strippers. Four distance shafts hold the cutting assembly together and attach to the left and right bearing plates. -
Page 26: Repair 220-2 And C-220 Cutting Assembly
Repair 220-2 and C-220 Cutting Assembly To remove or replace the stripper shrouds, strippers, and cutting shafts: DO THIS FIRST Remove Cutting Assembly Remove the 4 screws and lock washers that hold Gears the distance shafts to the right bearing plate. -
Page 27: Reassemble 220-2 And C-220 Cutting Assembly
Reassemble 220-2 and C-220 Cutting Assembly To reassemble the cutting assbemlies: Fit the strippers into position along the cutting shafts. Put the cutting shafts through the opening in the left bearing plate. Place the 2-piece journal bearing inset in the opening around the cutting shafts. -
Page 28: 220C-2 And C-220C Cutting Assembly
220C-2 and C-220C Cutting Assembly Models 220C-2 anc C-220C are confetti-cut shredders. The cutting assembly consists of 2 cutting shaft assemblies that are protected by 2 stripper shrouds and 2 strippers. Four distance shafts hold the cutting assembly together and attach to the right and left bearing plates. -
Page 29: Repair 220C-2 And C-220C Cutting Assembly
Repair 220C-2 and C-220C Cutting Assembly The 220C-2 and C-220C cutting assembly consists of 2 cutting shaft assembies, 2 stripper shrouds, 2 strippers, and 4 distance shafts. The stripper shrouds and strippers fit around the cutting shaft assemblies. The distance shafts hold the cutting assembly together and attach to the right and left bearing plates. -
Page 30: Reassemble 220C-2 And C-220C Cutting Assembly
Reassemble 220C-2 and C-220C Cutting Assembly To reassemble the cutting assembly: Put the cutting shafts through the opening in the DO THIS FIRST left bearing plate. Repair 220C-2 and C-220C Cutting Assembly Gears Alight the dots on the cutting shaft to time the cutters. -
Page 31: Electrical Assemblies
Electrical Assemblies Replace Capacitor The capacitor is attached to the cabinet shelf. Two wires connect the capacitor to the PC board. Typical problems that may be caused by a defective capacitor are that the motor runs but with no power, or the motor runs but with no direction. -
Page 32: Replace Power Cord
Replace Power Cord The power cord fits through through the opening on the back of the cabinet. To replace the power cord: DO THIS FIRST Make sure the power cord wires are disconnected Remove Cutting Assembly and from the PC board. Motor Make sure the ground wire is disconnected from the ground wire tab on the cabinet shelf. -
Page 33: Replace Basket Full Sensor
Replace Basket Full Sensor The motor will stop if the wastebasket is full and the shredder will not operate until the excess paper is cleared. The basket full sensor is an electric eye that monitors the paper level in the basket. The sensor consists of a transmitter and receiver that are attached to the left and right sides of the cabinet shelf. -
Page 34: Replace Door Closed Switch
Replace Door Closed Switch A plastic plug on the cabinet drawer fits into an opening on the front of the cabinet. The plug makes contact with the door closed switch. If the switch is working properly, you will hear a clicking sound from the switch when the door is opened and closed. -
Page 35: Replace Operator Panel Switches
Replace Operator Panel Switches The switches (Reverse, Off, Automatic, and Manual Forward) on the Operator Panel in the housing cover insert, connect via a cable to the PC board. If the cable or a switch is defective, replace the housing cover insert. DO THIS FIRST Remove Housing Cover To replace the housing cover insert:... -
Page 36: Replace Paper Feed Sensor
Replace Paper Feed Sensor The paper feed sensor is a light-activated electric eye. It has a transmitter and a receiver lamp that fit into openings on opposite sides of the paper feed slot. Both sensors are hard-wired to the PC board. If the paper feed sensor fails, the PC board must be replaced. -
Page 37: Current Limit Adjustment
5.8 mm strip cut 3.9 mm strip-cut confetti-cut Note: For more information see the Technical Instruction Bulletin: 220-2 Current Limit Adjustment. DO THIS FIRST To check and adjust the current limit setting: Replace the PC Board Attempt to shred the minimum jam quantity listed on Table 1. - Page 38 Confirm the adjustment by shredding the ratednumber of sheets listed on Table 1. If the shredder jams, turn the screw clockwise and retest with the rated number of sheets. If the shredder does not jam, feed the minimum number of sheets to make sure it will not cause a jam at the minimum setting.
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Page 39: Wiring Diagrams
Wiring Diagram Models 220-2, 220C-2, C-220 & C-220C Version 1 Power Cord green Ground black white black green blue Door Closed black Switch yellow Ground green/yellow black Capacitor blue Motor blue white orange black Paper black Paper Feed Sensors Slot... - Page 40 Wiring Diagram Models 220-2, 220C-2, C-220 & C-220C Version 3 Door Closed Switch Power Cord green Ground black white black green/ yellow yellow Ground Motor blue black Capacitor blue Basket Full Sensor (left) orange Paper Jam current limit Basket Full...
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Page 41: Parts Lists
Parts List page Models 220-2, 220C-2, C-220, and C-220C Cabinet Motor Cutting Assembly Gear Box and Gears Electrical Components Miscellaneous... -
Page 42: Cabinet And Housing
220-2, 220C-2, C-220, and C-220C Parts Lists Cabinet and Housing Reference Fellowes Description Part No. Cabinet (no door) (gray) 205388 Cabinet (no door) (blue/black) 280231-1 205693 Cabinet door (assembled) 205389 Housing cover assembly 280101 31732 Safety flap (gray) 280103 31733... -
Page 43: Cutting Assembly
220-2, 220C-2, C-220, and C-220C Parts Lists - continued Cutting Assembly Reference Fellowes Description Part No. Stripper set (2 strippers, 2 shrouds) 5.8 sc 230501/220601 31626 3.9 sc 220501/220601 31670 Journal bearing insert 220714 31629 220715 31671 Igus bearing pressed w/bushing... -
Page 44: Gear Box And Gears
220-2 and 220C-2 Parts Lists - continued Gear Box and Gears Reference Fellowes Description Part No. 12 1st/2nd stage gear combo 220304/229395 205992 13 3rd stage gear 220306 31617 Bearing socket with ball bearing 220304 31633 Gear body 220350 31611... -
Page 45: Miscellaneous
220-2 and 220C-2 Parts Lists - continued Miscellaneous Reference Fellowes Description Part No. Bin (basket) full light sensor 220283 31690 Plastic wiring clip 111701 31621 I/R front fixture 220502 31640 I/R support 250502 31667 Powershred lubricant (12 oz. bottle) 35250... - Page 46 1789 Norwood Avenue Itasca, IL 60143-998 telephone (630) 893-1600 fax (630) 893-7527 1-800-955-3344...