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Summary of Contents for Comdial CONVERSip EP100
- Page 1 CONVERSip EP100 Digital Endpoint User Guide...
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Page 2: Table Of Contents
CONVERSip EP100 User TABLE OF CONTENTS OVERVIEW................15 1.2 Positioning Your EP100............22 1.3 Setting Display Contrast ...........23 1.4 Setting a Personal Ringing Tone........24 1.5 Setting Volume Levels ............24 1.6 Answering and Making Calls ...........25 1.7 Speakerphone Usage Guidelines ........26 2. ANSWERING CALLS .............29 2.1 Answering Outside Calls ..........29... - Page 3 6.1 DSS Numbers ..............71 6.2 Speed Dial Numbers ............72 7. OTHER ADVANCED FEATURES ........81 7.3 Do Not Disturb Condition ..........82 7.9 Volume Control..............91 7.9.1 Setting Current Volume Level ........91 7.9.2 Muting Your EP100 ..........92 7.10 Default Volume Control...........93 Comdial Sept ‘04...
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Page 4: Overview
CONVERSip EP100 User 1. OVERVIEW Before you start using your CONVERSip EP100 digital endpoint, take a quick look at its layout. The EP100 has three soft keys, 24 programmable buttons, seven fixed function buttons, volume up and down buttons, an LCD, and a standard dial pad. -
Page 5: Positioning Your Ep100
To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the telephone upward with your other hand. Adjusting the Pedestal Sept ‘04 Comdial... -
Page 6: Setting Display Contrast
CONVERSip EP100 User 2. Lift the telephone upward with one hand and raise the tele- phone supporting arms upward with your other hand. (Notice there are three sets of notches under the telephone correspond- ing to the three positions available.) 3. -
Page 7: Setting A Personal Ringing Tone
To set the speaker and handset loudness levels, 1. Press INTERCOM button. 2. Press the VOLUME Up or VOLUME Down button once for each change in speaker volume that you desire. Sept ‘04 Comdial... -
Page 8: Answering And Making Calls
CONVERSip EP100 User 3. Lift handset. 4. Press the VOLUME Up or VOLUME Down button once for each change in handset volume that you desire. Note: When a call ends, the system resets the speaker and handset volume of all future calls to the default setting. For instructions in setting your EP100’s default volume settings, see Section 7.9, Volume... -
Page 9: Speakerphone Usage Guidelines
• Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. Sept ‘04 Comdial... -
Page 10: Answering Calls
CONVERSip EP100 User • If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. • In some situations, such as when either you or the distant party are in a noisy environment, you may have to lift your handset to ensure a clear conversation. -
Page 11: Answering Intercom Calls
3. Select DND if you do not wish to answer the call at this time. Intercom Call from J Doe Note: For more information on setting DND at your station, see Section 7.3, Do Not Disturb Condition. Sept ‘04 Comdial... -
Page 12: Holding Calls
CONVERSip EP100 User 2.4 Holding Calls You can place a call on hold and retrieve it later. With a regular hold, you can pick up the held call only at your telephone. To place a call on hold, press HOLD (station button) or select HOLD (soft key). -
Page 13: Making Calls
CONVERSip EP100 User 3. MAKING CALLS 3.1 Making Outside Call The system automatically selects a line for use when you lift the handset or press the speaker button. To dial an outside number using your prime line, 1. Press SPEAKER or lift handset if privacy is desired. Outside line is automatically selected. -
Page 14: Redialing
CONVERSip EP100 User 3.4 Redialing 3.4.1 REDIAL - LAST-DIALED NUMBER To redial the last-dialed number, 1. Press SPEAKER or hang up handset to disconnect current ringing or busy tone. 2. Dial #. 3. Listen for ringing or busy tone over the telephone speaker: Sept ‘04... -
Page 15: Advanced Call Handling
If the intercom party is busy, take one of the following steps (if made available at your telephone by installer pro- gramming): 1. Select RECON to reconnect the call to your station. Sept ‘04 Comdial... -
Page 16: Conferencing
CONVERSip EP100 User If you are involved in a conference call with two outside lines, you can drop out of this established conference call and leave the outside lines in the conference with each other. This is known as an unsuper- vised conference call. -
Page 17: Call Forwarding
FWD to J Doe Ext 321 after a pre-programmed number of rings. Then press PERS to forward your prime line and intercom calls, or press ALL to Call Forwarding Active forward all calls that ring with no answer at your telephone. Sept ‘04 Comdial... -
Page 18: Call Parking
CONVERSip EP100 User 6. Dial extension number of telephone to receive your forwarded calls. 7. Press SPEAKER to end. Display shows FWD. To cancel call forwarding, select the right soft key. 4.5 Call Parking 4.5.1 PARKING A CALL You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call. -
Page 19: Call Transferring
If the intercom party is busy, take one of the following steps (if made available at your telephone by installer pro- gramming): 1. Select RECON to reconnect the call to your station. Sept ‘04 Comdial... -
Page 20: Unscreened Call Transfers
CONVERSip EP100 User 4.6.2 UNSCREENED CALL TRANSFERS You can answer a call at your EP100 and transfer it to another tele- phone. If you transfer the call without first announcing it, you have made an unscreened transfer. To transfer an unscreened call to another system telephone, 1. - Page 21 CONVERSip EP100 User 4.6.2 UNSCREENED CALL TRANSFERS You can answer a call at your EP100 and transfer it to another tele- phone. If you transfer the call without first announcing it, you have made an unscreened transfer. To transfer an unscreened call to another system telephone, 1.
- Page 22 CONVERSip EP100 User 4.6.2 UNSCREENED CALL TRANSFERS You can answer a call at your EP100 and transfer it to another tele- phone. If you transfer the call without first announcing it, you have made an unscreened transfer. To transfer an unscreened call to another system telephone, 1.
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Page 23: Programming
CONVERSip EP100 User 6. PROGRAMMING 6.1 DSS Numbers Storing another station extension number at a DSS/BLF program- mable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and con- veniently. -
Page 24: Speed Dial Numbers
To store an outside number as a speed dial number, follow the display prompts Location and proceed as follows. EXIT 1. Select OPTIONS. 2. Select NEXT until SDIAL option appears. Choosing a Button 3. Select SDIAL to choose speed dial programming. Sept ‘04 Comdial... - Page 25 CONVERSip EP100 User Speed Dialing Options 4. Press programmable button or dial pad button (0–9) to choose storage location (remember, to access second level storage at a programmable button, press SHIFT first). 5. Choose your speed dial route from the following list: •...
- Page 26 CONVERSip EP100 User To enable DND, proceed as follows. 1. Select OPTIONS. 2. Select NEXT until the DND option appears. 3. Select DND. 4. Select ON. 5. Select EXIT. 6. Press SPEAKER to end. Note: Although it does not appear on your screen while Do Not Disturb is displayed, the right soft key activates the Options menu.
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Page 27: Volume Control
CONVERSip EP100 User 7.9 Volume Control 7.9.1 SETTING CURRENT VOLUME LEVEL The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. -
Page 28: Muting Your Ep100
To mute your station, press MUTE (mute function and light turn on). You can still hear the distant party, but they cannot hear you. To speak to the distant party, press MUTE again (mute function and light turn off). Sept ‘04 Comdial... -
Page 29: Default Volume Control
CONVERSip EP100 User 7.10 Default Volume Control You can set a permanent loudness level for any volume control setting. The level will remain at this volume (referred to as the default setting) until you change the setting. To set a permanent speaker, headset, handset, or group listening loudness for all future calls, 1.
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