Do you have a question about the VITRO S-1 and is the answer not in the manual?
Questions and answers
Mark tubb
February 26, 2025
Machine says not available for any drink button we press
1 comments:
Mr. Anderson
February 26, 2025
The Azkoyen VITRO S-1 machine may display "not available" for all drink buttons due to one or more of the following reasons:
1. Empty Product Hoppers – The soluble product hoppers or coffee bean container may be empty, preventing the machine from preparing drinks. 2. Water Supply Issues – The machine may not have an adequate water supply, either due to an empty reservoir or a disconnected water line. 3. Payment Module Problems – If the machine has a payment module installed, it may not be functioning correctly, preventing drink selection. 4. Programming Settings – The machine settings may have been altered, restricting drink availability. 5. Power or Control Board Issues – A malfunction in the control PCB or power supply could cause the machine to disable drink selections.
Checking and refilling ingredients, ensuring a proper water supply, verifying payment module functionality, and reviewing programming settings can help resolve the issue.
This answer is automatically generated
Robert
February 12, 2025
When more than £1 is put into the machine (e.g £1.20) The machine will not work. How do you reset the amount to zero, for the next customer?
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User Manual VITRO S1 AZKOYEN S.A. Azkoyen Andina S.A.S. Av. San Silvestre S/N Vía Virginia 31350 PERALTA Corregimiento Caimalito, Bodega B-16 Navarra, ESPAÑA Zona Franca Internacional 660007 – Pereira, COLOMBIA - 2 -...
User Manual VITRO S1 WARNINGS ..........................4 UE Declaration of Conformity ....................6 CHAPTER 1. GENERAL CHARACTERISTICS ................ 7 1.1.- Description of the machine.................... 7 1.2.- Description of the main components ................8 CHAPTER 2. INSTALLATION AND STARTING-UP ..............9 2.1.- Choice of location for the machine .................
In any case, this appliance cannot be cleaned and serviced by unsupervised children. AZKOYEN hereby declines all liability for damages caused to persons or things as a result of the following: o Incorrect installation.
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All rights are hereby reserved. No part of this document may be photocopied, reproduced or translated without the prior written consent of AZKOYEN. AZKOYEN hereby reserves the right to introduce, without prior notice, all improvements to this model derived from its constant research.
User Manual VITRO S1 UE Declaration of Conformity We, the manufacturer, Azkoyen Vending Systems, declare under our sole responsibility that our product is in compliance with the essential requirements of the following European Union issued Directives: EMC Directive 2014/30/UE, and his modifications ...
User Manual VITRO S1 CHAPTER 1. GENERAL CHARACTERISTICS 1.1.- Description of the machine. The machines on the VITRO S1 range are TABLETOP coffee and soluble beverage machines especially designed for use in areas with medium coffee consumption, such as waiting rooms, medium-sized offices, etc.
User Manual VITRO S1 Diameter of the stopcock (to connect the ¾” M mains hose) Water tank capacity (l) Other Characteristics Maximum work gradient 2º (on any axis) Sound level <80 dB(A) Optimum exterior environment temperature > 1ºC - <40ºC; <65% Rel. hum. 1.2.- Description of the main components Fig.
User Manual VITRO S1 CHAPTER 2. INSTALLATION AND STARTING-UP 2.1.- Choice of location for the machine The machine must be placed on a unit or support so that it is stable and cannot be accidentally knocked over. The support must be well secured to the wall. THE INSTALLATION OPERATIONS REQUIRED FOR THE INITIAL START-UP OF THESE MACHINES MUST BE PERFORMED BY QUALIFIED TECHNICAL STAFF.
User Manual VITRO S1 2.5.- Payment module The machine can feature an optional payment module, which supports connection of a validator with MDB protocol. The installation instructions are included in the corresponding kit. THE MACHINE CAN ONLY BE POWERED WITH 24DC (NOT WITH 24VAC). - 10 -...
User Manual VITRO S1 CHAPTER 3. DESCRIPTION OF THE MACHINE 3.1.- Soluble product hoppers The Instant and Espresso+2 machines have 2 or more soluble product containers. These containers extract the product via a spindle to the Blender, where it is mixed with water sent from the boiler.
User Manual VITRO S1 3.5.- Programming the water temperature under special conditions The machine is programmed at the factory with an 85ºC boiler temperature by default. The water boiling point can be much less than 100ºC in some cities, according to their altitude. Malfunction of the hydraulic system of the unit can be caused if the temperature of the machine is modified to higher water boiling temperatures.
User Manual VITRO S1 3.7.- Dismantling the coffee bean group To extract the brewing piston, 1. Set the group to stand-by position by entering programming and pressing button 6 (see programming). 2. Remove the securing pin. 3. Pull the piston upwards. 4.
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User Manual VITRO S1 Adjusting the coffee dose in espresso machines WITHOUT a dosing system. The grinder must be calibrated in machines without a dosing system using function F030. After it has been calibrated, the grinder will adjust the coffee dose after each service, as programmed with function 315.
User Manual VITRO S1 CHAPTER 4. PROGRAMMING 4.1.- How do we communicate with the machine? VITRO S1 machine uses a selection keypad to communicate with the machine user. When the machine is in programming status, the programmable functions are accessed by pressing the different buttons.
User Manual VITRO S1 Some buttons will have different functions and perform different actions: Button A The digit being edited goes up one character in the table. Button B The digit being edited goes down one character in the table. Button C Erase the digit being edited, and it returns to editing the previous digit.
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User Manual VITRO S1 Función Descripción Modo Edición F122 TOTAL SALES UNDER FREE SALE F141 CASH IN COIN BIN F142 CASH IN THE RETURNER TUBES F145 CASH DISPENSED MANUALLY F146 VALUE OF CHANGE NOT GIVEN F147 MONEY IN CREDIT WITHDRAWN FROM PREPAID CARDS F148 CASH COLLECTED FOR PREPAID CARD RECHARGES.
User Manual VITRO S1 4.5.- Customising the Programming Menu The machine has many different internal programming functions. However, you can only use the functions shown in the Programming Menu and those displayed when the programming screen is displayed. The Programming Menu can be customised. You can add or delete the functions of this menu to customise it.
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User Manual VITRO S1 The service sequence of coffee with milk in the machine could thus be stated as follows: Step 1 Step 2 Step 3 Step 4 Step 5 4.6.2.- Function 315 PROG. SERVICE. The complete configuration of each service can be programmed at function 315. Within this configuration, you can program the various steps that the machine must perform in order to provide that service, the time that it starts during the service and the duration.
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User Manual VITRO S1 After choosing the step to edit, start editing. The field to be edited flashes (it can be the field of the name of the hopper, the type of step or one of the digits in the time or volume values). Button D only works when editing the 2nd digit or higher.
User Manual VITRO S1 CHAPTER 5 – TROUBLESHOOTING AND MAINTENANCE 5.1 - Reset If your machine is out of service, enter and exit programming by pressing the PROG button twice. 5.2.- Error detected by the machine. The machine communicates different errors it detects in the normal serving function through different illuminated button combinations.
User Manual VITRO S1 5.3.- Changing the product labels If you have a new set of labels to customise the machine, you can change them as follows: 1. Remove the door COVER. It is mounted on individual fastening elements 2. Release the tab of the labels to change from the retainers 3.
User Manual VITRO S1 CHAPTER 6. CLEANING THE MACHINE. 6.1.- Components that require regular cleaning Depending on the number of services that the machine provides, the machine components must be cleaned more or less regularly. Liquid box Box used to store the coffee bean remains (in espresso machines) ...
User Manual VITRO S1 Mixers. Pull from the mixer to extract it and clean it or replace it with a clean mixer. Remember to fit the outlet elbows of the hoppers facing upwards to avoid the product from falling out and staining the machine when the mixer is removed.
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Use special detergent tablets for super-automatic coffee machines. There are tablets weighing 2 to 3 g available on the market. AZKOYEN CAN SUPPLY YOU WITH A KIT OF CERTIFIED TABLETS. REQUEST REFERENCE 09725700 FROM YOUR TECHNICAL SERVICE. Before you start, remove the liquid tray from the machine. Empty it of solid and liquid waste. Put it back into position on the machine.
User Manual VITRO S1 6.4.- Descaling cycle. This process should be performed at least once every 3 months unless anti-scale filters or pre-filtered water are being used. The process lasts approximately 30 minutes and must not be cut short. The benefits obtained from this process are: ...
User Manual VITRO S1 6.5.- Replacing the water filter The machine may be fitted with a water filter to eliminate impurities, reduce water hardness and avoid unpleasant tastes and blockage in the circuit. The filter must be changed on a regular basis depending on the hardness of the water used.
User Manual VITRO S1 Anexe 1. THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF THIS DEVICE DIRECTIVE 2002/96/CE ON THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS INFORMATION 1. For countries in the european union (EU) The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately.
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Do you have a question about the VITRO S-1 and is the answer not in the manual?
Questions and answers
Machine says not available for any drink button we press
The Azkoyen VITRO S-1 machine may display "not available" for all drink buttons due to one or more of the following reasons:
1. Empty Product Hoppers – The soluble product hoppers or coffee bean container may be empty, preventing the machine from preparing drinks.
2. Water Supply Issues – The machine may not have an adequate water supply, either due to an empty reservoir or a disconnected water line.
3. Payment Module Problems – If the machine has a payment module installed, it may not be functioning correctly, preventing drink selection.
4. Programming Settings – The machine settings may have been altered, restricting drink availability.
5. Power or Control Board Issues – A malfunction in the control PCB or power supply could cause the machine to disable drink selections.
Checking and refilling ingredients, ensuring a proper water supply, verifying payment module functionality, and reviewing programming settings can help resolve the issue.
This answer is automatically generated
When more than £1 is put into the machine (e.g £1.20) The machine will not work. How do you reset the amount to zero, for the next customer?
Display showing low group temperature