Frequently Asked Questions - Miele EVS 6114 Operating And Installation Instructions

With the help of the following guide, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department. This will save you time and money
because you won't need a service call.
This guide may help you find the reason for the fault and help you correct it.
Problem
The drawer will not
open.
The drawer cannot be
switched on.
There was a loud bang
when operating the
drawer.
The drawer has
switched itself off.
The sensors are not
reacting to touch.
The vacuuming process
takes longer than
expected.

Frequently Asked Questions

Possible cause and solution
The safety screws on the back of the drawer have
not been removed.
 Contact Miele Technical Service.
The appliance is not correctly plugged in.
 Insert the plug.
The circuit breaker has tripped.
 Reset the circuit breaker (see data plate for the
minimum fuse rating). If, after resetting/replacing
the circuit breaker or the ground fault circuit
interrupter, the drawer still will not turn on, contact
a qualified electrician or Miele Technical Service.
The transit device has not been removed and the air
filter has not been fitted.
 Contact Miele Technical Service.
The drawer will switch itself off automatically to save
energy if no other action is taken within a certain time
frame after switching it on or after the end of a
vacuuming process.
 Switch the drawer back on.
Foreign objects, soiling, or liquid residues have got
onto the control panel.
 Remove the objects and/or clean and dry the
control panel.
The oil in the vacuum pump has become extremely
hot.
 Leave the drawer to cool down for an hour before
starting another vacuuming process.
 When carrying out a number of consecutive
vacuuming processes, wait for a minimum of
2 minutes between each process to prevent the oil
from overheating again.
27