Overland Storage NEO 2000E Remove & Replace Instructions

Spare Chassis
Remove & Replace Instructions
IMPORTANT: Overland Storage requires that all NEO
Series parts be removed and replaced by an Overland
Storage authorized service provider. Improper installation may
result in damage which voids existing warranties.
This document describes how to remove and replace the
chassis of a NEO 2000 library from Overland Storage.
E
WARNING: The GUI touch screen does not completely
shut off NEO Series system power. To reduce the risk of
electric shock or damage, unplug the power cord.
1. If the library is operational:
a. Exit the application software and, if necessary,
stop the software services.
b. Using the GUI (or the application software), remove
any cartridges from the drives to prevent damage.
c. Use the GUI to remove all the magazines.
IMPORTANT: If the library is non-operational, the
doors can be manually opened by pushing a stiff
wire against the mechanical releases behind the front
panel (Figure 1). Then skip to
Manual Release
Figure 1. Manual Door Release Locations
2. For a Master module, if possible, print the first few
pages of the Trace Log (up to the Factory area) to
capture the current settings.
To access the log, launch WebTLC and click History >
Display Trace.
Part Number 10400213-102 07/2009
®
NEO 2000
E
Overview & Notes
Prepare the Library
Step 4.
©2009 Overland Storage, Inc.
Unpacking the Spare
Carefully unpack and verify that you have all the parts:
• NEO 2000 chassis
E
• One M3x6mm flathead Phillips screw
• Four M4x8mm flathead Phillips screws
• These instructions
Electrostatic Discharge Information
A discharge of static electricity can damage micro-circuitry
or static-sensitive devices. To help prevent Electrostatic
Discharge (ESD), observe standard ESD precautions.
3. Power off the library:
a. At the GUI, press Power > OK (at Confirm).
b. Turn the power supply switch to OFF (O).
c. Remove the power cord.
4. Remove all external cables.
For SCSI drives, leave the terminators attached to the
drive housings.
5. If XpressChannel is installed, release it by loosening
the two captive screws on the back side and, for a
Master unit, unplugging the DB-15 cable.
6. Remove the drive assemblies:
a. Loosen the captive thumbscrews at the top and
bottom of the drive assembly.
b. Fully supporting the assembly, pull the handle to
remove the drive assembly.
c. Place each drive assembly on an ESD surface on its
side as not to bend the tabs.
WARNING: It is recommended that a mechanical
lifter (or at least two people) be used during rack
installation or removal to prevent injury.
7. Using a mechanical lifter (or two people), remove the
unit from the rack and place on a secure ESD surface.
8. Unpack the new chassis and place it next to the old
chassis on the ESD surface.
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