Overland Storage NEO 4000E Remove & Replace Instructions

Spare Chassis
Remove & Replace Instructions
IMPORTANT: Overland Storage requires that all NEO
Series parts be removed and replaced by an Overland
Storage authorized service provider. Improper installation may
result in damage which voids existing warranties.
This document describes how to remove and replace the
chassis of a NEO 4000 library from Overland Storage.
E
WARNING: The GUI touch screen does not completely
shut off NEO Series system power. To reduce the risk of
electric shock or damage, unplug both power cords.
1. If the library is operational:
a. Exit the application software and, if necessary,
stop the software services.
b. Using the Graphical User Interface (GUI) or the
application software, remove any cartridges from
the drives to prevent damage.
c. Use the GUI to remove all the magazines.
IMPORTANT: If the library is non-operational, the
doors can be manually opened by pushing a stiff
wire against the mechanical releases directly behind the
front panel (Figure 1).
Manual Release
Figure 1. Manual Door Release Locations
Part Number 10400214-101 05/2009
®
NEO 4000
E
Overview & Notes
Prepare the Library
©2009 Overland Storage, Inc.
Unpacking the Spare
Carefully unpack and verify that you have all the parts:
• NEO 4000 chassis
E
• One M3x8mm flathead Phillips screws
• Four M4x8mm flathead Phillips screws
• These instructions
Electrostatic Discharge Information
A discharge of static electricity can damage micro-circuitry
or static-sensitive devices. To help prevent Electrostatic
Discharge (ESD), observe standard ESD precautions.
2. For a Master module, if possible, print the first few
pages of the Trace Log (up to the Factory Area) to
capture the current settings of the library. Log into
WebTLC and click History > Display Trace.
3. Power off the library as follows:
a. Use the GUI to power down the library.
b. Turn the power supply switches to OFF (O).
c. Remove the power cords.
4. Remove all external cables.
5. If XpressChannel is installed, release it by loosening
the four captive screws on the back side and, for a
Master unit, unplugging the DB-15 plug.
6. To reduce weight, we recommend removing the drive
assemblies.
WARNING: It is recommended that a mechanical
lifter (or at least two people) be used during rack
installation or removal to prevent injury.
7. Using a mechanical lifter (or two people), remove the
unit from the rack and place on a secure ESD surface.
8. Unpack the new chassis and place it next to the old
chassis on the ESD surface.
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