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USER GUIDE
KM500B
KM2000B
Evolis © October 2019. All rights reserved.
Ref. KU-KSM1-088-ENG-A4 Rev. A0
1

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Summary of Contents for Evolis KM500B

  • Page 1 USER GUIDE KM500B KM2000B Evolis © October 2019. All rights reserved. Ref. KU-KSM1-088-ENG-A4 Rev. A0...
  • Page 2: Warranty

    All the information contained in this document is subject to change without prior notice. Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination or use of this manual.
  • Page 3: Warranty Registration

    As with all Evolis products, a great deal of care has been taken over this manual. If, however, you find an error in these pages, please let us know by emailing us at info@evolis.com.
  • Page 4: Getting Started

    CWT type KPL-065M-VI. Use only the USB cable supplied with your Evolis printer. The Evolis printer should be placed in a dry place, protected from dust and drafts but well ventilated. Please ensure you keep your NOTE printer on a flat, solid surface able to bear its weight.
  • Page 5: Description Of The Printer And Its Functions

    DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS KM500B KM2000B KM500B KM2000B...
  • Page 6 DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS KM500B KM500B KM2000B - Card feeder - Ejector slot - Bezel: card entry and output - Serial number label - Control panel - Thermal print head - USB port (type A) - Cleaning rollers...
  • Page 7 DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS KM2000B KM500B KM2000B - Card feeder - Ejector slot - Bezel: card entry and output - Serial number label - Control panel - Thermal print head - USB port (type A) - Cleaning rollers...
  • Page 8 INSTALLATION IN A TERMINAL Physical attachment The KM500B/KM2000B printers can be attached to the terminal using screws. To do so: KM500B Remove the 6 rivet feet from the bottom plate by pressing on them. KM2000B There are slotted holes (5 on each side) on the bottom plate to enable you to attach the printer to the terminal.
  • Page 9 INSTALLATION IN A TERMINAL Connecting the printer Connection to the power supply KM500B The printer must be connected to a properly protected and grounded electrical system. FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan. KM2000B NO: Apparatet må tilkoples jordet stikkondakt.
  • Page 10 ® is likely to damage your printer and will void the manufacturer's printer warranty. For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed. See the Servicing chapter of this manual. KM500B KM2000B Fitting the ribbon –...
  • Page 11 In the printer driver, make sure that the selected ribbon type is appropriate. KM500B KM2000B Open the cover on your printer. Insert the ribbon as shown. Close the cover and press until you hear a click. In the Evolis Print Center you can also set the type of ribbon inserted in the machine.
  • Page 12 Cards For optimum quality, the cards used must be ISO 7810 certified. Use only the card types recommended by Evolis. NOTE Avoid touching the printable surface of the cards in order to preserve print quality. Do not use cards that have been damaged, folded, embossed, or dropped on the floor.
  • Page 13 Loading the cards – KM2000B KM500B KM2000B Remove the weights from the feeders. Unlock the latches on each feeder. Then open the doors of the feeders. Insert the cards, 500 cards maximum Put the weights back on Close the doors.
  • Page 14 Managing the almost-empty alert gauge You can set the alert threshold of the almost-empty gauge for the cards differently for each machine. KM500B The alert thresholds of the almost-empty gauge are between 0 and 50 cards. Take a suitable screwdriver and unscrew the screw from the bottom of the gauge and move KM500B the triangular plate as required.
  • Page 15: Removing Printed Cards

    Once the print cycle is complete, the printed and/or encoded card is issued through the bezel. It is possible to retract a printed card that has not been collected by the end customer or is defective after a certain time (configurable duration). KM500B KM2000B Managing cards with errors Cards with errors are rejected through the slot in the bottom plate at the front (under the double-sided module).
  • Page 16: General Warranty Information

    ) also ensures that your equipment operates properly. Use of ribbons not approved by Evolis may affect the quality and reliability of print jobs, produce low quality printing, and even affect how the printer operates. The manufacturer's warranty does not cover physical damage or quality problems caused by using non-Evolis approved ribbons.
  • Page 17: Routine Printer Cleaning

    ROUTINE PRINTER CLEANING Printer Servicing The print head warranty is directly linked to routine cleaning of your printer. KM500B If you do not carry out this cleaning at the required times, the print head warranty will cease to be valid. KM2000B...
  • Page 18 Repeatedly passing the card impregnated with isopropyl alcohol through the printer cleans the cleaning roller in order to preserve print quality and increase the life of the print head. Lift the weight and remove all cards from the feeder (KM500B) or from one feeder (KM2000B). Remove the ribbon from the printer.
  • Page 19 KM500B KM2000B KM2000B Regular cleaning may also be launched from the Evolis Print Center by clicking on "Start cleaning." Please note that the impregnated card must be used immediately after the bag is opened. NOTE Wait for 2 minutes after cleaning before using your printer.
  • Page 20: Maintenance Of The Cleaning Rollers

    Maintenance of the cleaning rollers In addition to cleaning the printer, we encourage you to clean the two cleaning rollers using the specific cleaning wipes available from Evolis. These rollers remove any dust on the cards before printing. Recommended cleaning cycle: whenever the ribbon is changed...
  • Page 21 When the roller is dry, replace the cleaning roller. Repeat the procedure for the second roller. Then replace the ribbon if necessary and close the printer cover. KM500B KM2000B NOTE Wait for 2 minutes after cleaning before using your printer.
  • Page 22 To maintain the original print quality and to absorb surplus ink on the print head, we recommend that you regularly clean the print head (whenever the ribbon is changed and during regular cleaning) using the swabs supplied by Evolis. You must also protect the KM500B print head and its components from any electrostatic discharge.
  • Page 23 Follow the procedure below: Take an Evolis cotton swab and press the middle of the tube until the end of the swab is soaked in alcohol. Open the cover and locate the print head. Gently rub the swab from left to right along the print head for a few seconds.
  • Page 24: Application Development

    We expressly recommend that you use the Premium SDK to develop the software application in a Windows environment. The Premium SDK is designed for developers who want to communicate with one or several Evolis printers from their own software environment, while benefitting from the key functionalities of the Evolis Premium suite.
  • Page 25: Technical Specifications

    • Monochrome – 9 s per card Double-sided: • (YMCKO-K) – 38.5 s per card Card loading and returning • KM500B: One 500-card feeder • KM2000B: Four 500-card feeders • Manual insertion and return with bezel • Reject slot for faulty cards •...
  • Page 26 Ribbons To maximize the quality and lifetime of the printed cards, the service life of the print head, and the overall reliability of your printer, use Evolis High Trust ribbons. ® • Ribbon capacity: - YMCKO: 500 prints/roll - YMCKO-K: 500 prints/roll KM500B - ½...
  • Page 27: Warranty Conditions

    Warranty conditions • 2 years' warranty (printer and print head) • Optional extended warranty available Warranty subject to strict compliance with specific usage and maintenance conditions and use of Evolis High Trust ribbons ® Dimensions and weight KM500B • Dimensions (H x W x D):...
  • Page 28: Power Supply

    Certifications and declarations of conformity • CE, FCC, ICES, VCCI, EAC, CCC, BIS • RoHS Power supply • Power supply unit: 100-240 volts AC, 50-60 Hz, 1.7 A KM500B • Printer: 24 volts DC, 2.7 A KM2000B Environment • Standard operating temperature and humidity: - 15°...
  • Page 29: Fcc Federal Communications Commission Notice

    EN60950-1: 2006 + A11 + A1 + A12 + A2 Pursuant to Part 15.21 of the FCC Rules, any changes or modifications made to this equipment without the express, written consent of the company Evolis may cause harmful interference and void the FCC EN62311: 2008 authorization to operate this equipment.
  • Page 30: Declarations Of Conformity

    EN60950-1: 2006 + A11 + A1 + A12 + A2 Pursuant to Part 15.21 of the FCC Rules, any changes or modifications made to this equipment without the express, written consent of the company Evolis may cause harmful interference and void the FCC EN62311: 2008 authorization to operate this equipment.

This manual is also suitable for:

Km2000b

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