Troubleshooting; Telephone Troubleshooting Chart - Uniden XCAI680 Operating Manual

If your XCAI680 Integrated Telephone Answering Device is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems, contact Uniden
Customer Service for assistance.

Telephone Troubleshooting Chart

Problem
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a page.
Base Unit doesn't ring.
Hear only continuous static from Handset and phone will not
turn off.

Troubleshooting

Make sure AC Adapter is plugged into the Base Unit and
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wall outlet.
Make sure Handset is properly seated in Base Unit.
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Make sure that the charging contacts on the Handset and
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Base Unit are clean. Refer to page 16.
Make sure that the Base Unit antenna is fully extended and
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vertical.
Move the Handset and/or Base Unit to different locations
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and try again.
Press chan to select another channel.
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Check both ends of the Base Unit telephone line cord.
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Make sure the AC Adapter is plugged into the Base Unit and
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wall outlet.
Disconnect the AC Adapter for a few minutes, and then
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reconnect it.
Nickel-Cadmium battery pack may be weak. Charge the
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battery on the Base Unit for IS-20 hours.
Extend the Base Unit antenna vertically.
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The Handset may be too far away from the Base Unit.
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Place the Base Unit away from noise sources.
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The Digital Security Code may be erased. Set the Digital
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Code. Refer to page 22.
Set the Base Unit Ringer switch to LO or HI.
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The power has been interrupted during a call.
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Restore power to the Base Unit.
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If a power failure has occurred and power will be out for
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some time, remove the battery from the Handset. This will
prevent the battery from completely discharging.
54
Suggestion