Troubleshooting; Eclfrjptw - ProLights ECLFRJPTW User Manual

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4.3 TROUBLESHOOTING

Problems
Fixture does not light up
General low light intensity
Fixture does not power up
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.

ECLFRJPTW

Possible causes
No mains supply
•
Dimmer fader set to 0
•
Faulty LED
•
Dirty lens assembly
•
Misaligned lens assembly
•
No power
•
Loose or damaged power cord
•
Checks and remedies
Check the power supply voltage
•
Increase the value of the dimmer channels
•
Replace the LED board
•
Clean the fixture regularly
•
Install lens assembly properly
•
Check for power on power outlet
•
Check power cord
•