Roborock S6 Pure User Manual page 30

Troubleshooting
If an error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below
for resolution options.
Error
Error 11: High-intensity magnetic field detected.
Error 12: Battery level is too low. Recharge before use.
Error 13: Charging error. Clean the charging contact area.
Error 14: Battery error.
Error 16: Robot is tilted. Place it on flat ground and restart.
Error 17: Side brush module error. Reset the system.
Error 18: Vacuum fan error. Reset the system.
Error 22: Wipe the recharge sensor.
Error 23: Clean the charging dock locator beacon
Error 24: Virtual no-go zone or wall detected Move the robot
to a new location and restart.
Error 26: Wipe the wall sensor.
Internal error. Reset the system.
Solution
The robot ls too close to magnetic tape and cannot start. Move it to a new location
and restart.
Low battery. Recharge before use.
Use a dry cloth to clean the charging contacts on the robot and on the charging
dock.
The battery temperature is either too high or too low. Wait until it returns to
normal.
The robot is tilted. Move it to flat ground and restart.
The side brush module is experiencing a fault. Reset the system.
The vacuum fan is experiencing a fault. Reset the system.
The recharge sensor is blocked by dust. Wipe the dust off.
The charging dock is jammed. Clear it and retry.
Move the robot away from the virtual no-go zone or barrier and restart.
The wall sensor is dirty. Wipe it clean.
Malfunction due to an internal error. Reset the system.
26