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Spot Clean
Press to start spot cleaning
Clean/Power
Power indicator
Dock
Press to return to Dock
Note:
Press any button to stop the robot during cleaning, returning to the Dock, or spot cleaning
Reset WiFi
Press and hold both Spot Clean and Dock for 3 seconds
WiFi indicator
Note:
When using the robot for the first time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.
Note:
Note:
Note:
Note:
The robot may not be turned on when the battery is low. In this case, connect the robot to the Charging Dock.
Connect to the app
Note:
Press and hold the button to power on the robot. The power indicator will turn on and the robot will enter standby mode. When the robot is idle, press and hold the
button to turn off the robot and complete the cleaning cycle.
Note:
The robot cannot be turned off when it is being charged.
Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.
Note:
When the robot is running, press any button to pause it. Then press the button to continue cleaning or the
button to return it to the Charging Dock and stop the cleaning cycle.
Note:
Placing a paused robot on the Charging Dock manually will end the current cleanup.
If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.
Note:
Auto: After cleaning, the robot will automatically return to the Charging Dock to recharge.
Manual: In Pause mode, press the button to send the robot back to the Charging Dock.
The power indicator will breathe as the robot charges.
Note:
If the robot cannot find the Charging Dock, it will return to the most recent startng location. Place the robot on the Charging Dock manually to recharge.
If an error occurs while the robot is cleaning, the power indicator flashes red and a voice alert will sound. See Troubleshooting for solutions.
Note:
If the mobile phone fails to connect to the robot because the router configuration has changed, the password has been forgotten, or for any other reason, open the upper cover and find the WiFi indicator. Press and hold the and
buttons until you hear the "Resetting WiFi" voice alert. Reset is completed when thye WiFi indicator starts flash slowly, showing that the robot is waiting for a connection.
Note:
If the robot waits more than 1 hour for a connection, WiFi will be automatically disabled. If you need to reconnect, reset the WiFi before proceeding.
When the robot is in standby or pause mode, press the button to start spot cleaning. In this mode, the robot cleans an 1.5m x 1.5m square area centered on the robot. After spot cleaning, the robot will automatically return to the starting point and stop cleaning.
Note:
Starting spot cleaning in Pause mode will stop the current cleaning cycle.
Select one or multiple rooms for cleaning in the app.
Note:
Use the app to set start times for scheduled cleanings. The robot will return to the Charging Dock after each cleaning cycle.
Draw specific zones in the app for targeted cleaning as required.
Note:
The robot may enter unselected areas during cleaning. Clear obstacles from the ground around the selected zones as the robot may enter unselected areas.
Place a target on the map in the app and the robot will navigate to the desired spot.
Select Quiet, Balanced, Turbo, or MAX mode in the app. Balanced mode is selected by default.
During the DND period, the robot stops cleaning and playing voice prompts, and the power indicator dims. DND mode is enabled in factory settings. The default DND period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period.
Use the app to set no-go zones/virtual barriers/No-Mop Zone. The robot will not enter no-go zones and areas sealed off by virtual barriers while cleaning. No-mop zones only activate when the Mop Cloth Bracket is installed.
Note:
To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the button to continue.
Real-time map updates | Carpet Boost | Robot location |
Change cleaning mode | Part replacement schedule | Map management |
View cleaning history | View robot status | DND mode |
Change robot voice | Volume adjustment | Firmware update |
Note:
Functions and details of the Xiaomi Home app may vary slightly due to the continuous app development and upgrades.
*Clean weekly
Note:
Replace the main brush every 6 to 12 months for optimal cleaning performance.
Use the tool blade to cut away entangled hair on the brush and to clean the bristles.
Note:
If there is a large amount of hair, or if hair is tightly entangled, remove it carefully to avoid damage.
*Clean weekly
*Clean every two weeks
The robot is equipped with a built-in high-performance lithium-ion battery pack. To maintain battery performance, keep the robot charged during normal use.
Note:
If the robot will not be used for an extended period, turn it off and charge it at least every three months to avoid battery damage caused by overdischarge.
*Clean monthly
Use a soft dry cloth to clean the Charging Contacts of the Charging Dock.
*Clean monthly
Note:
Replace the side brush every 3 to 6 months for optimal cleaning performance.
*Clean as required
*Clean after use
Note:
*Clean as required
Note:
The Omni-Directional Wheel bracket cannot be removed.
If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.
Note:
After resetting the system, scheduled cleanup, WiFi, and others will be restored to factory settings.
If the robot does not function properly after a system reset, switch it on, then press and hold both the and Reset buttons until you hear the "Start restoring initial version" voice alert. The robot will then be restored to factory settings.
Use the mobile phone app to upgrade the robot firmware. Connect the robot to the Charging Dock and ensure that the battery level is above 20% before upgrading. The power indicator will flash white quickly during a firmware update.
*Clean monthly
Use a soft dry cloth to wipe and clean all sensors, including:
Robot | |
Name | Parameters |
Model | roborock S6 MaxV |
Appearance and Dimensions | 353×350×96.5mm |
Battery | 14.4V/5200mAh lithium battery |
Weight | Approx. 3.7kg |
Wireless Connection | WiFi Smart Connect |
Rated Voltage | 14.4VDC |
Rated Power | 66W |
Charging Time | <6h |
Charging Dock | |
Name | Parameters |
Model | CDZ11RR or CDZ12RR |
Appearance and Dimensions | 151×130×98mm |
Rated Power | 28W |
Rated Input | 100-240VAC |
Rated Output | 20VDC 1.2A |
Rated Frequency | 50-60Hz |
Charging Battery | 14.4V/5200mAh lithium battery |
Note:
The serial number is on a sticker on the underside of the robot.
If an error occurs while the robot is cleaning, the power indicator will flash red and a voice alert will sound. Refer to the following table for troubleshooting.
Error | Solution |
Error 1: Rotate the laser head to check that it turns freely. | The LDS unit is jammed. Remove any items blocking it then move the robot to a new location and restart. |
Error 2: Clean and lightly tap the bumper. | The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If nothing falls out, move the robot to a new location and restart. |
Error 3: Move the robot to a new location and restart. | A wheel is suspended. Move the robot to a new location and restart. |
Error 4: Wipe the cliff sensors, move the robot away from raised edges, and restart. | The robot is suspended. Move it to a new location and restart. If the problem persists, clean the cliff sensors. This error may also be caused by a dirty cliff sensor. Try wiping all sensors clean. |
Error 5: Remove the main brush and clean the brush and bearing. | The main brush may be tangled up. Remove and clean it. |
Error 6: Remove and clean the side brush. | The side brush may be tangled up. Remove and clean it. |
Error 7: Look for anything stuck in the main wheels then move the robot to a new location and restart. | The main wheels may be jammed. Remove and clean them. |
Error 8: Clear away any obstacles around the robot. | The robot may be stuck. Clear any obstacles around it. |
Error 9: Install the dustbin and filter. | Reinstall the dustbin and filter and check that they are installed properly. If the problem persists, try replacing the filter. |
Error 10: The filter is either wet or blocked. | The filter is not completely dry. Dry the filter for at least 24 hours. The filter may also require cleaning. If the problem persists, replace the filter. |
Error 11: High-intensity magnetic field detected. Move the robot away from the magnetic tape and restart. | The robot is too close to a magnetic tape and cannot start. Move it to a new location and restart. |
Error 12: The battery is too low. Recharge before use. | Low battery. Recharge before use. |
Error 13: Charging error. Clean the charging contact area. | Use a dry cloth to clean the charging contacts on the robot and on the charging dock. |
Error 14: Battery error. | The battery temperature is either too high or too low. Wait until it returns to normal. |
Error 15: Clean wall sensor. | The wall sensor is blocked by dust. Wipe clean the sensor. |
Error 16: Robot is tilted. Place it on flat ground and restart. | The robot is tilted. Move it to flat ground and restart. |
Error 17: Side brush module error. Reset the system. | The side brush module is experiencing a fault. Reset the system. |
Error 18: Vacuum fan error. Reset the system. | The vacuum fan is experiencing a fault. Reset the system. |
Error 21: Vertical bumper pressed. Release it and retry. | The vertical bumper has been pressed. Relocate the robot and retry. |
Error 22: Dock locator dirty. Clean and retry. | The dock locator signal is blocked by dust. Clean it and retry. |
Error 23: Dock location beacon lost. Clean and retry. | The dock location beacn is blocked by dirt. Clean it and retry. |
Error 24: No-go zone or barrier tape detected. Move the robot away and retry. | Move the robot away from the virtual no-go zone or barrier tape and retry. |
Internal Error. | Malfunction due to an internal error. Reset the system. |
Note: A system reset may not resolve all problems. If the problem persists after using the recommendations in the table above, please email our after-sales service team:
US/Non-Europe Support: support@roborock.com
Europe Support: support@roborock-eu.com
Problem | Solution |
Unable to power on | The battery level is low. Put the robot on the Charging Dock and charge it before use. The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F). |
Unable to charge | If the Charging Dock is not receiving power, check that both ends of the power cable are properly connected. If contact is poor, clean the contact areas of the Charging Dock and the robot. Confirm that the Charging Dock indicator is on. |
Slow charging speed | The robot is charged in an environment at a high or low temperature. To maintain the battery life cycle, the robot automatically reduces the charging speed. The charging contacts may be dirty. Clean them with a dry cloth. |
Unable to return to dock | There are too many obstacles near the Charging Dock. Move it to an open area. The robot is too far from the Charging Dock. Place it closer and retry. |
Abnormal behavior | Restart the robot. |
Noise during cleaning | The main brush, side brush, or main wheels may jammed. Turn off the robot and clean them. If the Omni-Directional Wheel is jammed, use a screwdriver to remove it for cleaning. |
Poor cleaning performance and/or leaking dust | The Dustbin is full and needs emptying. The Filter is blocked and needs cleaning. The main brush is dirty. Clean it and retry. |
Unable to connect to WiFi | WiFi is disabled. Reset the WiFi and try again. WiFi signal is poor. Move the robot to an area with good WiFi reception. Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry. The current device is not supported. You can find supported models in the app. Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer service for help with troubleshooting. |
Scheduled cleaning is not working | The battery level is too low. Scheduled cleaning can only begin when the battery level is above 20%. |
Is power always being drawn when the robot is on the Charging Dock? | The robot will draw power while it is docked to maintain battery performance, but power consumption is extremely low. |
Does the robot need to be charged for at least 16 hours the first three times it is used? | No. The robot can be used any time after it has been fully charged once. |
No or little water during mopping | Check whether there is water in the water tank and use the mobile app to set the water flow or check the manual for full instructions on how to correctly install the mop cloth and Mop Cloth Bracket. |
Cleaning does not resume after recharging | Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the Charging Dock before it is recharged automatically, it will not be able to continue cleanup. |
The robot cannot return to the Charging Dock after spot cleaning or when it has been moved manually. | the Charging Dock is too far away, it may not be able to return for recharging and must be placed on the Charging Dock manually. |
The robot has begun to miss certain spots | The wall sensor or cliff sensors may be dirty. Clean them with a soft dry cloth. |
The water tank is too full | The filter may be blocked and need cleaning. |
Unable to recognize and avoid objects | The ReactiveAI Cameras lens may be dirty or obscured. Use a soft cloth to wipe it and keep the lens clean and free from obstructions. Current AI algorithms cannot recognize dirt but it will keep learning daily. |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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