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Roborock S6 Series Manuals
Manuals and User Guides for Roborock S6 Series. We have
1
Roborock S6 Series manual available for free PDF download: Faq
Roborock S6 Series Faq (67 pages)
Robotic Vacuum Cleaner
Brand:
Roborock
| Category:
Vacuum Cleaner
| Size: 0 MB
Table of Contents
Table of Contents
4
Q: Is It Suitable for Overseas Markets? (Updated on March 9, 2019)
20
Q: Is Scheduled Cleaning Supported? How Do You Set It? (Updated on January 31, 2018)
20
Q: Is It Suitable for Carpets
20
Q: What Should I Do When It Frequently Gets Stuck out on a Balcony
20
Q: What Should I Do When It Frequently Gets Stuck in the same Place and Reports an Error
20
Q: What Should I Do When It Always Pushes a Waste bin or a Slipper
21
Q: Can I Move the Machine When It Is Working
21
Q: Can It Work Normally in Total Darkness
21
Q: Is 5Ghz Wi-Fi or 802.1X Verification Mode Supported
21
Q: Why Does the Robotic Vacuum Cleaner Only Support 2.4G Networks
21
(Updated on August 13, 2018)
21
Q: Can the Machine Automatically Empty the Waste
22
Q: will My Private Information be Disclosed
22
Q: Is There a Potential Risk of Electric Shock When Touching the Dock Charger
22
Q: What's the Red Flashing Light When Looking at the Laser Distance Sensor (LDS) with the Naked Eye, and Is It Harmful to My Eyes
23
Q: Why Does the Robotic Vacuum Cleaner Not Clean some Areas (for Example, a 2 MM Balcony with Black Floor Is Neglected)
23
Q: What Is the Ambient Noise Level of the Robotic Vacuum Cleaner (in Decibels)? (Updated on March 27, 2019)
23
Q: How Long Does It Take for the Robotic Vacuum Cleaner to Charge
23
Q: will Tire Tracks be Left on the Floor? (Updated on March 22, 2019)
23
Q: What Should I Do When the Machine Make an Abnormal Noise
24
January 31, 2018)
24
Q: What Should I Do When There Is no Water/Too Little Water/The Mop Is too Dry? (Updated on March 12, 2019)
25
Q: What Should I Do When There Is High Water Flow/Too Much Water/The Cloth Is too Wet
25
Q: Is It Normal that the Machine Slightly Tilts after Recharging
25
Q: Why Does the Machine Require Two or Three Attempts at Connecting with the Dock Charger for It to Start Charging
26
Q: Users Complain about Cracks on Their Dust Bins (Updated on November 27, 2017)
26
Q: Users Complain about Cracks on Their Water Tanks (Updated on March 12, 2019)
26
Q: Users Complain about Cracks on Their Wall Sensor (Updated on November 13, 2018)
27
Q: Users Complain about Blocked Filters (Updated on November 29, 2017)
27
Hardware and Structure-Related
28
Q: What's the Detection Range and Precision of the Laser Head
28
Q: Is the Laser Sensor Harmful to Children or Pets
28
Q: Is a Dust Detection Feature Provided
28
Q: What Kind of Fan Is Used and What Is the Suction Capacity
28
Q: Is a Dust bin Detection Feature Provided? (Updated on July 04, 2018)
28
Q: will Long-Term Charging Consume more Power? will Overcharging Shorten the Service Life of the Battery
29
Q: Why Does It Take Longer to Charge in Summer
29
Q: Why Does It Fail to Power on in Winter
29
Q: will the Laser Head be Damaged Due to the Interference from a Full-Length Mirror
29
Q: How Long Can the Machine Work for Once Fully Charged
29
Q: Is There a Motor Overload Protection Mechanism Available
30
Q: What's the RPM of the Side Brush, Main Brush and Fan
30
Q: What Kind of Lithium Battery Is Used and What's the Capacity
30
Q: What's the Purpose of the Floating Main Brush Structure
30
Q: Do I Have to Power the Machine off after Cleaning
30
Q: Can the Machine Still Work after the Main Brush Is Removed
30
Q: will the Magnetism of the Virtual Wall be Reduced Overtime
30
Q: Why Don't Roborock and Xiaowa Robotic Vacuum Cleaners Use an Electric Water Tank? (Updated on November 29, 2018)
31
Software & Algorithm-Related
31
Q: Why Does the Machine Turn Around Rather than Going Straight Ahead in an Open Area
31
Q: How Does It Divide an Area into Zones
31
Q: Why Does the Machine Slow down in an Open Area
32
Q: Why Is the Machine Not Designed to Fully Avoid Impacting Furniture
32
Q: Why Does the Speed of the Side Brush Change Frequently
32
Q: Why Don't the Brush and Fan Turn off When the Machine Returns to Recharge
32
Q: Why Do the Side Brush and Main Brush of the Machine Rotate in Reverse
32
Q: Why Doesn't the Machine Clean the Middle Area
33
Q: Why Does the Machine Recharge after Cleaning My House Twice
33
Q: Why Can't the Machine Recharge after Spot Cleaning
33
Q: Why Does Route Planning Fail
33
Q: Why Can't the Machine Clean a Room with a Door that was Previously Closed
33
Q: Why Does the Machine Automatically Power Off? (Updated on January 31, 2018)
33
Q: Can Scheduled Cleaning be Enabled after the Machine Is Powered off
34
Q: Why Can't the Machine Cross a Curtain or Bed Sheet
34
Q: Can the Machine Memorize a Map? How Do I to Clear the Memory
34
Q: What Should I Do When I Do Not Want to Continue Cleaning or I Would Like to Restart Cleaning
34
Q: Why Won't the Machine Return to the Dock Charger When I Press the Recharge Key While the Machine Is Working
35
Q: What Are Invisible Walls and No-Go Zones? (Updated on September 29, 2018)
35
Q: How Do I Set up No-Go Zones and Invisible Walls? (Updated on September 29, 2018)
35
Q: What Is the Maximum Number of Invisible Walls and No-Go Zones Allowed? (Updated on September 29, 2018)
35
Q: What Should I Do if the Cleaner Still Clean the Areas Where Invisible Walls or No-Go Zones Have Been Set Up? (Updated on September 29, 2018)
35
Q: Is It Necessary to Buy Physical Barrier Tapes if the No-Go Zone and Invisible Wall Function Is Enabled? (Updated on September 29, 2018)
36
Q: if I Rearrange My Furniture after Saving a Map, will the Areas be Automatically Cleaned and the Map Updated? (Updated on September 30, 2018)
36
Q: Why Is the Saved Map Reset? How Can I Restore It? (Updated on January 8, 2019)
36
Q: How Do I Schedule Targeted Room Cleaning? (Updated on March 27, 2019)36
36
Phone-Related
37
Q: What Should I Do When Wi-Fi Connection Timeout Always Occurs
37
Q: What Should I Do When the Machine Frequently Goes Offline
38
Q: What Should I Do When the Machine Cannot be Found in the MI Home App
38
Q: What Should I Do When the Machine Displays an Inaccurate Battery Capacity
38
Q: Why Does the Direction of the Map Frequently Change
38
Q: What Should I Do When the Map or Path Is Askew
39
Q: How Many Times a Day Can Schedule Cleaning be Set
39
Q: What's the Purpose of the DND (Do Not Disturb) Mode
39
Q: What's the Purpose of the Machine Positioning Feature
39
Q: Is It Normal When the Path Seems Repetitive
39
Q: Are Spot Cleaning Records Not Shown in the Cleaning Logs
39
Q: How Long Can Cleaning Logs be Retained? (Updated on January 3, 2019)
40
Q: Can Notifications be Blocked from the App
40
Q: Why Is There a Long Delay When Tapping a Button in the App
40
Q: What Should I Do When Firmware Update Fails/Stops
40
Q: Is Multi-Router Roaming Supported
40
Q: Are Wi-Fi Amplifiers/Repeaters Supported
40
Q: What's the 3G/4G Traffic Consumption for the Mobile Phone
40
Q: Can the Machine be Connected to Several Devices at a Time
41
Q: Can the Machine Only be Connected to One Mobile Phone or Tablet? How Can It be Remotely Controlled by My Family Members
41
(Updated on August 13, 2018)
41
Q: What Should I Do if the Machine Cannot Automatically Start Working When Scheduled Cleaning Is Enabled
41
Q: Why Can't the Firmware be Updated to the Latest Version in One Go
42
Q: Why Can't the App Map be Updated? (Updated on August 10, 2018)
42
Q: Can the Machine Work Normally When Moving from an Area with Wi-Fi to an Area Without Wi-Fi During Cleaning
43
Q: What Do the Green, Yellow and Red Points on the App Map Interface Indicate Respectively
43
Q: Why Does the Ios-Based App Always Reload a Plug-In
43
Q: Why I am Alerted with "Device Initialization Failed" When Tapping the
43
Machine on the Device List Page in the Ios-Based App
43
Q: Is Unencrypted Wi-Fi Supported
43
Q: App Issue Summary for Different Phone Models
43
Wi-Fi Is Normally Connected
44
Q: What Is Carpet Pressurization Mode
44
Q: Why Is the Map Not Saved after Cleaning
44
Q: What Should I Do if the Automatic Area Division Is Not Accurate
44
Q: Can Multiple Maps be Saved
44
36: Q: How Do I Select a Certain Area or Room for the Cleaner to Clean
44
Troubleshooting-Related
45
All Troubles Should be Identified by Users: Please Power off and on to Check Whether Troubles Are Eliminated
45
Q: What Should I Do When Error 1 Occurs
45
Q: What Should I Do When Error 2 Occurs
45
Q: What Should I Do When Error 3 Occurs
45
Q: What Should I Do When Error 4 Occurs
46
Q: What Should I Do When Error 5 Occurs
46
Q: What Should I Do When Error 7 Occurs
46
Q: What Should I Do When Error 8 Occurs? (Updated on January 8, 2019)
46
Q: What Should I Do When Error 9 Occurs
48
Q: What Should I Do When Error 10 Occurs? (Updated on August 10, 2018)
48
Q: What Should I Do When Error 11 Occurs
48
Q: What Should I Do When Error 12 Occurs
48
Q: What Should I Do When Error 13 Occurs
48
Q: What Should I Do When Error 14 Occurs
49
Q: What Should I Do When Error 15 Occurs
49
Q: What Should I Do When Error 16 Occurs
49
Q: What Should I Do When Error 17 Occurs
49
Q: What Should I Do When Error 18 Occurs
49
Q: What Should I Do When Error 21 Occurs
49
Q: What Should I Do When Error 22 Occurs
49
Q: What Should I Do When Error 23 Occurs
50
Q: What Should I Do When I Get a Message from the Machine that It Has Failed to Return to the Starting Point
50
Q: What Should I Do When I Get a Message from the Machine that the Filter Is Blocked When I Remove the Dust bin
50
Q: What Should I Do When I Get a Message from the Machine that Recharge Has Failed and Telling Me to Move the Dock Charger to an Open Area
50
Q: What Should I Do When I Get a Message from the Machine that the Dock Charger Cannot be Found and Telling Me to Move the Machine Close to the Dock Charger
50
Q: What Should I Do When the Machine Works Abnormally and Always Knocks into a Wall or Furniture
51
Q: What Should I Do When the Machine Can't Power on
51
Q: What Should I Do When the Startup Tune Does Not Sound and There Is a Breathing White Light after the Machine Is Powered on
51
How Do I Restore the Roborock Robotic Vacuum Cleaner to Its Initial Version
51
Reset Wi-Fi or Reset the System
51
Q: What Should I Do When the Machine Travels Along an Abnormal Path (Circular Motion)
52
(Updated on March 27, 2018)
52
Q: What Should I Do When an Internal Error Occurs to the Roborock Robotic Vacuum Cleaner? (Updated on October 9, 2018)
52
Routine Maintenance-Related
53
Q: How Often Should the Machine Undergo Routine Maintenance
53
Q: Do I Have to Replace Consumables When I Get a Message Regarding Part Replacement from the MI Home App
53
Q: Can the Side Brush, Main Brush, Dust bin and Filter be Washed with Water
53
Q: Can the Filter be Washed with Water? Why
53
Q: What Should I Do When the Side Brush Is Deformed
53
Q: What Should I Do When the Main Brush Is Entangled with Hair
53
Q: What Should I Do When the Left/Right Wheel Is Entangled with String
54
Q: What Should I Do When the Machine Suddenly Make a Loud Sound During Operation
54
Q: Can I Use a Wet Cloth to Wipe the Machine Body/Dock Charger
54
Q: How Often Should the Side Brush and Main Brush be Replaced
55
Q: How Do I Remove the Filter to Clean It
55
Q: How Do I Clean the Omni-Directional Wheel
55
Q: What Should I Do When the Main Brush Is Deformed Due to Entangled Thread
55
After-Sales Service Policy-Related
56
Q: What's the Criteria for Returning Goods Without Reason Within Seven Days? My Robotic Vacuum Clean Has Been Used, Can I Still Return It
56
Q: What Should I Know about Exchange Due to Defects that Occur Within 15 Days
56
What Are the Customer Service Policies for the Sale of the Robotic Vacuum
56
Warranty Period Calculation (Updated on January 8, 2019)
58
Extended Warranty (Updated on January 8, 2019)
58
FAQ Updates
59
Power Consumption Calculation of the Robotic Vacuum Cleaner
59
November 28, 2017)
59
Battery Fault (Updated on December 5, 2017)
59
The System Keeps Prompting Error 10 (the Filter Is Blocked) in Silent Mode and
59
Does Not Prompt an Error in any Other Mode (Updated on December 11, 2017)
59
Q: the User Asks for the Faulty Materials that Have Been Replaced During Repair (Updated on March 27, 2019)
59
Q: Do I Have to Power the Machine off after Cleaning
60
Q: Notes for the First Use of the Roborock Robotic Vacuum Cleaner
60
Q: Why am I Not Prompted with an Update
60
Q: the Cleaner Can't Clear a 2Cm-High Step or a Step Almost 2Cm High
61
Q: the Robotic Cleaner Gets Stuck When It Encounters a Circular Iron Frame of about 2.5Cm. What's the Solution? (Updated on March 26, 2018)
61
Q: According to User Feedback, When the Remote Control Function Is Being Used, There Is a Prompt Indicating that the Machine Is Not in the same LAN
62
Q: the Cleaning Power of the Roborock Robotic Cleaner (Updated on March 5, 2018)
62
The Display Language on the Roborock Robotic Cleaner Is in English
62
Voice Packet Updates for the S6 Series Roborock Robotic Vacuum Cleaners
64
How Does Tmall Genie Operate the Cleaner through Voice Control
65
March 7, 2019)
65
Differences between S6 Series and S5 Series Roborock Robotic Vacuum Cleaners (Updated on March 27, 2019)
66
Can the Robotic Cleaner Check Whether the Charging Contact Area on the Bottom
67
Of the Machine Is Dirty or Not? (Updated on March 18, 2019)
67
Q: What's the Function of the Water Tank's Position Sensor? (Updated on March 27, 2019)
67
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