Steelcase Ology Troubleshooting Manual page 2

Table of Contents
p 03 Maintenance Kit
p 03 Assembly Directions and User Guide Reference Links
p 04 Service Parts List
p 05 Common Procedures
p 06 Troubleshooting Problems and Solutions
p 06 No power to desk
p 07 Desk will not go up or down
p 08 Desk does not go through full range of motion
p 08 Lifting Columns are not synchronized (one is higher than the other)
p 08 Desk goes up, but not down (or vice versa)
p 09 Desk movement is not smooth
p 09 Lifting Columns jerk or hop while raised or lowered
p 09 Height displayed is incorrect
p 10 Digital-Display Controller is unresponsive
p 10 How to test individual Lifting Columns
p 10 How to test Control Box for function
p 11 Error Code displayed on Digital-Display Controller
p 14 How Ology Desks and Benches Work
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