Page 1 The IP Endpoint Company Singlewire InformaCast  Office Ringer Operations Guide Part #011311, RAL 9003, Signal White Color Document Part #931645A for Firmware Version 20.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931645A Operations Guide...
Page 4 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931645A Operations Guide...
Page 5 The following browsers have been tested against firmware version 20.0.0: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931645A CyberData Corporation...
Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931645A Operations Guide...
Page 7: Table Of Contents
Appendix A Mounting the Indoor Office Ringer A.1 Mount the Office Ringer ......................96 Appendix B Setting up a TFTP Server B.1 Set up a TFTP Server ......................101 B.1.1 In a LINUX Environment ....................101 B.1.2 In a Windows Environment ..................101 Operations Guide 931645A CyberData Corporation...
Page 8 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................102 C.2 Documentation ........................102 C.3 Contact Information ......................103 C.4 Warranty and RMA Information ....................103 Index Operations Guide 931645A CyberData Corporation...
Page 9: Chapter 1 Product Overview
To identify the Singlewire InformaCast Office Ringer, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011311. • The serial number on the label should begin with 3112. Figure 1-1. Model Number Label www.cyberdata.net...
Page 10: Typical System Installation
Figure 1-2. Typical Installation Trigger electric door strike with a predetermined key code from the IP phone Standard Electronic Door Strike (not sold by CyberData) Terminal Block of the CyberData Device DC Source Sense Input 1 A @ 30 VDC...
Page 11: Features
Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout messages Operations Guide 931645A CyberData Corporation...
Page 12: Supported Protocols
Facilitates autoprovisioning configuration values on boot • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931645A CyberData Corporation...
Page 13: Specifications
2 Years Limited Part Number 011311 a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.
Page 14: Compliance
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931645A CyberData Corporation...
Page 15: Chapter 2 Installing The Singlewire Informacast Office Ringer
Singlewire InformaCast Office Ringer parts. Note Appendix A, "Mounting the Indoor Office Ringer" for physical mounting information. Table 2-2. Parts List Quantity Part Name Illustration Office Ringer Assembly Installation Quick Reference Guide Office Ringer Mounting Accessory Kit Operations Guide 931645A CyberData Corporation...
Page 16: Device Setup
12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Terminal Block can accept 16 AWG wire Operations Guide 931645A CyberData Corporation...
Page 17 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-4. Remote Switch Connection Terminal Block Operations Guide 931645A CyberData Corporation...
Page 18: Using The On-Board Relay
This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931645A CyberData Corporation...
Page 19: Wiring The Circuit
Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 931645A CyberData Corporation...
Page 20 Section 2.4.13, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 931645A CyberData Corporation...
Page 21 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931645A CyberData Corporation...
Page 22 Terminal Block AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931645A CyberData Corporation...
Page 23: Connecting An Auxiliary Rgb Strobe To The Device
Figure 2-9. Please see the Auxiliary RGB Strobe Operations Guide for more information about this product. Figure 2-9. Connecting the Auxiliary RGB Strobe Kit to the Device Device Board Auxiliary RGB Strobe Board Operations Guide 931645A CyberData Corporation...
Page 24: Office Ringer Connectors
Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device 2.3.1 Office Ringer Connectors See the following figures and tables to identify the connectors and functions of the Office Ringer. Figure 2-10. Connector Locations—Board Top Operations Guide 931645A CyberData Corporation...
Page 25 ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be remvoed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM—Jumper should be installed JP10 Disables the intrusion sensor when installed. Operations Guide 931645A CyberData Corporation...
Page 26 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device Figure 2-11. Connector Locations—Board Bottom Operations Guide 931645A CyberData Corporation...
Page 27 Terminal Block (see Figure 2-3) Reset jumper Auxiliary Strobe Connector Section 2.3.3, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931645A CyberData Corporation...
Page 28: Activity And Link Leds
The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-12). Figure 2-12. Activity and Link LED Link/Activity 100 Mb Link Operations Guide 931645A CyberData Corporation...
Page 29: Rtfm Button
Office Ringer’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-13. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931645A CyberData Corporation...
Page 30 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-14. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931645A CyberData Corporation...
Page 31: Adjusting The Office Ringer Volume
Figure 2-15. RTFM Button (SW1) RTFM button (SW1) 2.3.4 Adjusting the Office Ringer Volume You can adjust the Office Ringer volume through the Volume, Multicast Volume, Ring Volume, Sensor Volume settings on the Device Configuration Page. Operations Guide 931645A CyberData Corporation...
Page 32: Configure The Office Ringer Parameters
Table 2-5. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931645A CyberData Corporation...
Page 33: Office Ringer Web
Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931645A CyberData Corporation...
Page 34: Using The Toggle Help Button
2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-17. Figure 2-17. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931645A CyberData Corporation...
Page 35 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-18. Figure 2-18. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931645A CyberData Corporation...
Page 36: Log In To The Configuration Home Page
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
Page 37 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device Figure 2-19. Home Page Singlewire Office Ringer 311200001 v20.0.0 v20.0.0 v20.0.0 Operations Guide 931645A CyberData Corporation...
Page 38 Shows the current status of the Nightringer mode. Primary SIP Server Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Operations Guide 931645A CyberData Corporation...
Page 39 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 40: Configure The Device
Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-20. Figure 2-20. Device Configuration Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 41 TFTP will be used. Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device. RFC2833 DTMF payload types are supported. Operations Guide 931645A CyberData Corporation...
Page 42 0-255 scale. Brightness is specified with a value between 0 and 255. The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 43 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 44: Configure The Network Parameters
Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device 2.4.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-21). Figure 2-21. Network Configuration Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 45 Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931645A CyberData Corporation...
Page 46 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 47: Configure The Sip (Session Initiation Protocol) Parameters
(Figure 2-22). Figure 2-22. SIP Configuration Page Singlewire Office Ringer The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 48 SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password Specify the Authenticate Password for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931645A CyberData Corporation...
Page 49 Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. SIP Auth Password Specify the Authenticate Password for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931645A CyberData Corporation...
Page 50 The supported range is 30-3600 seconds. Enter up to 4 digits. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 51 Use this button to preview the strobe flashing behavior for the SIP Call Strobe Settings. MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 52 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931645A CyberData Corporation...
Page 53 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931645A CyberData Corporation...
Page 54: Configure The Ssl Parameters
Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device 2.4.8 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-29). Figure 2-24. SSL Configuration Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 55 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device Figure 2-25. SSL Configuration Page Operations Guide 931645A CyberData Corporation...
Page 56 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
Page 57 Connecting an Auxiliary RGB Strobe to the Device 2.4.8.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-26. Figure 2-26. Certificate Info Window Operations Guide 931645A CyberData Corporation...
Page 58 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-27. Remove Server Certificate Window Operations Guide 931645A CyberData Corporation...
Page 59: Configure The Multicast Parameters
RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
Page 60 Connecting an Auxiliary RGB Strobe to the Device Figure 2-28. Multicast Configuration Page Singlewire Office Ringer The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 61 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931645A CyberData Corporation...
Page 62 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 63 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931645A CyberData Corporation...
Page 64: Configure The Sensor Configuration Parameters
(Figure 2-29). Figure 2-29. Sensor Configuration Page Singlewire Office Ringer The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 65 Enter a value from 0-65536. Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 66 Enter a value from 0-65536. Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
Page 67 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 68: Configure The Audio Configuration Parameters
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-30). Figure 2-30. Audiofiles Configuration Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 69 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device Figure 2-31. Audiofiles Page Operations Guide 931645A CyberData Corporation...
Page 70 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page Tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
Page 71 Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931645A CyberData Corporation...
Page 72 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-32 through Figure 2-34. Figure 2-32. Audacity 1 Figure 2-33. Audacity 2 Operations Guide 931645A CyberData Corporation...
Page 73 Connecting an Auxiliary RGB Strobe to the Device When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-34. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931645A CyberData Corporation...
Page 74: Configure The Events Parameters
The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-35). Figure 2-35. Event Configuration Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 75 Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 0- 65536. Enter up to 5 digits. Operations Guide 931645A CyberData Corporation...
Page 76 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931645A CyberData Corporation...
Page 77 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
Page 78 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
Page 79 Installing the Singlewire InformaCast Office Ringer Connecting an Auxiliary RGB Strobe to the Device User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
Page 80: Configure The Door Strike Relay
Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the...
Page 81 This button is only available when a relay is associated with a device. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 931645A CyberData Corporation...
Page 82: Configure The Autoprovisioning Parameters
Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-37. Figure 2-37. Autoprovisioning Page Singlewire Office Ringer Operations Guide 931645A CyberData Corporation...
Page 83 Press the Download Template button to create an autoprovisioning file for the device. See Section 2.4.14.3, "Download Template Button" Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 931645A CyberData Corporation...
Page 84 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName>  ...
Page 85 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931645A CyberData Corporation...
Page 86 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931645A CyberData Corporation...
Page 87 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931645A CyberData Corporation...
Page 88 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
Page 89 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
Page 90 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931645A CyberData Corporation...
Page 91 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931645A CyberData Corporation...
Page 92 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931645A CyberData Corporation...
Page 93: Upgrade The Firmware
Connecting an Auxiliary RGB Strobe to the Device 2.5 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011305...
Page 94 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931645A CyberData Corporation...
Page 95 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931645A CyberData Corporation...
Page 96 Connecting an Auxiliary RGB Strobe to the Device Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011311...
Page 97 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931645A CyberData Corporation...
Page 98 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931645A CyberData Corporation...
Page 99: Reboot The Device
Section 2.4.4, "Log in to the Configuration Home Page". 2. Click on the Reboot button on the Home page (Figure 2-43). A normal restart will occur. Figure 2-43. Home Page Singlewire Office Ringer 311200001 v20.0.0 v20.0.0 v20.0.0 Reboot Operations Guide 931645A CyberData Corporation...
Page 100: Command Interface
--user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "3=Play" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "4=Play" Operations Guide 931645A CyberData Corporation...
Page 101 --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "doorajar=Play" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "nightring=Play" Operations Guide 931645A CyberData Corporation...
Page 102 --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "doorajar=Play" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "nightring=Play" Operations Guide 931645A CyberData Corporation...
Page 103 Device Action HTTP Post Command Swap boot partitions wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931645A CyberData Corporation...
Page 104: Appendix A Mounting The Indoor Office Ringer
Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1" Pan head phillips wood screw Plastic-ribbed anchor Table A-1. Gang Box Mounting Components Quantity Part Name Illustration 6-32 x 0.5-inch flat undercut Phillips machine screw Operations Guide 931645A CyberData Corporation...
Page 105 Mount the Office Ringer Figure A-1 shows how to properly connect the Office Ringer. Figure A-1. Cable Connections Activity Use This Cable Slot Link = Cable Slot Open = Cable Slot Close Operations Guide 931645A CyberData Corporation...
Page 106 (4 Places) on Wall Backplate Cable Slots Closed Pick One of Four Mounting Hole for Ground Wire Connection Wall Cutout Cable Entry Slot Network Cable & Ground Wire (Not Provided) 121001A Screw Accessory Kit Mounting Screw (3x) Operations Guide 931645A CyberData Corporation...
Page 107 Two Gang Box Entry Slot Wall Cutout Ground Wire (Not Provided) Ground Wire Connect to Mounting Any Available Mounting Hole Screw (3x) 121002B Screw Accessory Kit Single Gang Box use two Two Gang Box use four Operations Guide 931645A CyberData Corporation...
Page 108 Mount the Office Ringer Figure A-4 shows the recommended wall cutout dimensions. Figure A-4. Recommended Wall Cutout Dimensions 0.38 [9.5] ø0.19 [ø4.8] (4 Places) 0.50 [12.8] 2.65 [67.3] 3.40 [86.4] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 931645A CyberData Corporation...
Page 109: Appendix B Setting Up A Tftp Server
1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931645A CyberData Corporation...
Page 110: Appendix C Troubleshooting/Technical Support
Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the Singlewire InformaCast Office Ringer product page at: http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/docs.html Operations Guide...
Page 111: Contact Information
Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://support.cyberdata.net/ C.4 Warranty and RMA Information The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/...
Page 112 16 AWG gauge wire 8 configuration home page 28 configuration page configurable parameters 33 contact information 103 contact information for CyberData 103 current network settings 37 activate relay (door sensor) 57 CyberData contact information 103 activate relay (intrusion sensor) 58...
Page 113 IP address 24 play audio locally (door sensor) 57 IP addressing play audio locally (intrusion sensor) 58 default point-to-point configuration 45 IP addressing setting 24 polycom default channel 54 polycom emergency channel 54 polycom priority channel 54 Operations Guide 931645A CyberData Corporation...
Page 114 103 multicast volume 33 setting up the device 8 push to talk volume 33 settings, default 23 ring volume 33 sensor volume 33 enable SIP operation 40 SIP volume 33 local SIP port 41 Operations Guide 931645A CyberData Corporation...
Page 115 98 warranty policy at CyberData 103 web access password 24 web access username 24 web configuration log in address 28 web page navigation 25 web page navigation 25 web-based configuration 24 Windows, setting up a TFTP server on 101...

CyberData 011311 Operation Manual

Chapter 1 Product Overview

Chapter 2 Installing the Singlewire Informacast Office Ringer

Appendix A Mounting the Indoor Office Ringer

Appendix B Setting up a TFTP Server

Appendix C Troubleshooting/Technical Support

Quick Links

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Questions and answers

Related Manuals for CyberData 011311

Summary of Contents for CyberData 011311

Table of Contents