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CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com or via email at support@monoprice.com. Check the website for
support times and links.
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
1x Blackbird™ 4K HDMI 2.0 4x1 Presentation Switch
2x Mounting ears with 4 screws
4x Plastic feet
1x IR remote control
1x IR transmitter
1x 3-pin terminal block
1x 5-pin terminal block
1x RS-232 cable (3-pin terminal block to DB-9)
1x AC power adapter (12 VDC, 1A)
1x User's manual
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