After-Sales Service; Warranty; Holding Period Of Service Parts; Before Returning Repair - JRC NCR-333 Instruction Manual

8. AFTER-SALES SERVICE
I
Warranty
• The warranty period is determined by JRC's warranty regulations, but is normally one year from
the date of purchase day.
Additionally, the warranty except for the body text is submitted
to
contractual agreements.
I
Holding period
ot
s.rv1ce
parts
• Keeping period of maintenance parts is ten years from the production is discontinued.
I
Before
returning repair
If what appears
to
be a malfunction is detected, refer
to
"7 .3 Troubleshooting"
to
check if the
equipment is actually defective before requesting repair.
If the defect persists, immediately stop operation and call our service center or agents.
• During the warranty period, our agencies or we will repair the malfunction without any fee,
according
to
the specified procedure.
• Mer the warranty expires, we will repair the malfunction for a fee, if repair is possible. In this case,
send the parts or we'll repaironboard in a specified port. The parts may be repaired in a plant if it's
unrepairable onboard.
• Item for notification
Product name, type, manufactured data, serial number,
information about the malfunction (the more detailed, the better),
information about the alarm number and software version,
your company or organization name, address and phone number.
I
Periodical maintenance recommendation
Performance of this equipment may degrade over time because parts wear out, although degradation
depends on how this unit has been maintained.
We recommend periodic professional maintenance checks in addition
to
daily maintenance.
Call our service center or agents for periodic professional maintenance (This maintenance requires a
service charge).
Call our office or the nearest agency for detailed information about after-sales service.
[JRC offices or the nearest agency]
See the List of JRC offices or the nearest agency at the end of this manual.
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