Section 5 - Error And Reminder Messages; Main Screen - VKI Technologies Eccellenza momentum Operation Manual

Error and Reminder Messages

Main Screen

Message Displayed
Backend Services Unreachable.
Trying to reconnect...
• System Starting
• Waiting for initialization
• System initialization
• System update
• Warming up
• Machine warming up
• System Ready
• Brewing in progress
• Water filling
• Brewer reinitialization
Power Saving Mode
Powder #1 (#2, #3) low level. Fill
powder container #1 (#2, #3)
Empty waste bin and cup stand
Automatic brewer (or powder system)
rinse. Insert an empty container
under spout and press <Start>.
Overflow detected. Remove and
empty cup stand and floor tray.
Verify water connection and feed
Please reinsert waste bin
Water Safety Level. Water level has
reached the level safety probes.
Interrupted vend. Insert an empty
container under spout and press
Start.
Call for Service (in VENDING MODE)
VKI Publication #202377-001
Condition
The connection was lost.
These are all regular operation
messages.
The machine is currently in Power
Saving mode.
The powder level for the indentified
container (#1, #2 or #3) is low.
The waste bin is full.
The automatic rinse cycle for the
brewer or for the powder system has
been triggered.
An overflow has been detected.
The water tank is taking too long to fill.
The waste bin is not installed.
The water tank has overfilled.
The vend was interrupted and the
cycle did not finish.
The Cashbox is full.
Eccellenza Momentum
S
E C T I O N
Action(s) Required
Will reconnect automatically. If not,
reboot the machine.
These messages will clear themselves
automatically.
The machine will exit Power Saving
mode at its preset wake time.
Refill the powder container(s).
Note: the message may continue to
appear for a few vends after refilling -
this is normal and it will clear.
Empty the contents of both the waste
bin and the cup stand.
Place an empty, leak proof container
under the pour spouts area, and then
press <Start> to begin the rinse cycle.
Remove the cup stand and floor tray
and empty their contents.
Check the main water source, as well as
the hoses going to the machine inlet
valve for leaks or blockages.
Install the waste bin. If message
persists, check the waste bin sensor.
*If message persists, clean the
proximity sensor and the brewer wiper.
Drain some water from the tank. If this
persists, clean the level probes.
Place a cup under the pour spouts and
press the <Start> button. Any liquid still
in the system will drain into the cup.
NOTE: If Step 2 of 2 cannot be
activated, go to "System Status" menu
and clear any errors that are present.
Empty the cashbox and reset the
cashbox counter.
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