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Safety Instructions • SAVE THESE INSTRUCTIONS. See installation instructions before connecting to the supply. This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. • In the event of a fire, please use a dry powder fire extinguisher to extinguish the fire.
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Personnel Safety RISK OF VOLTAGE BACKFEED. This system has its own power source (the ⚫ battery). Isolate the UPS and check for hazardous voltage upstream and downstream during lockout-tagout operation. Terminal blocks may be energized even if the system is disconnected from the AC power source. Dangerous voltage levels are present within the system.
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basic insulation requirements for pollution degree 2). Disconnection and overcurrent protection devices shall be provided by others ⚫ for permanently connected AC input (Normal AC / Bypass AC) and AC output circuits. Check that the indications on the rating plate correspond to your AC powered ⚫...
12V batteries, connected with a neutral point. This can be changed to take 32 blocks of batteries with a neutral point, only to be done by certified Eaton technicians, and the use of the correct battery pack. The charging current is adjustable from 1A to 13A.
Sacks and bags are made of polyethylene. • Packaging materials are recyclable and bear the appropriate identification • symbol Number in Materials Abbreviations the symbols Polyethylene terephthalate High-density polyethylene HDPE Polyvinyl chloride Low-density polyethylene LDPE Polypropylene Polystyrene Follow all local regulations for the disposal of packaging materials. Product The product is made up of recyclable materials.
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Standard communication options: one RS232 communication port, one ⚫ USB communication port, one dry in port and dry out port. Optional connectivity cards with enhanced communication capabilities. ⚫ Easy, field upgradable firmware. ⚫ Eaton 9SX 15-20KPMAU Dimension: UPS: Model name Size W*H*D(mm) N.W.(kg) Note 9SX 15KPM(AU) 438*129 (3U) *559 24.8...
3.3 Mechanical installation 1. This series supports two installation modes: Tower installation and rack installation. 2. Leave at least 500mm of clearance for the front and rear of the module for ventilation. 3. Do not carry the module by the front/rear panel during installation. 3.3.1 UPS module installation Rack mount: •...
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Install the mounting ears. Lock the left/right mounting ears into the UPS with 8pcs M4 flat screws (take note of the mounting ears sides and orientation with the diagram below). Note: There are 2 possible mounting positions for the mounting ears to suit different depth requirements.
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• Tower mount: Fasten the pedestal feet to the module by its sides, paying attention to the module’s orientation, the LCD of themodule should be at the top (shown below). With the gravity sensing feature, the LCD screen automatically rotates to the correct orientation based on how the module is reployed.
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• Tower mount: 1. Place the EBM modules on the right side of the UPS and align with the front panel of the UPS module. 2. Fasten the pedestal feet: one to the side of the UPS, and the other to the side of the EBM (see diagram below).
3.3.3 MBP (Maintenance Bypass Module) installation: MBP module installation steps are the same as UPS, please refer details in the MBP user manual. 4. Cable Connections This chapter outlines the wiring steps for AC input/output to the UPS in different modes, as well as UPS connection to the EBMs Before any connections, ensure that upstream circuit breakers and backfeed contactors are in place to avoid power backfeed to the utility.
Three phase system 4.1 Input/Output wiring Attention! The current rating of the utility power switch must be greater than that of the UPS input current. Please refer to the following table for the UPS wiring (cross-section of conductor, unit: mm²) Input Output Battery...
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Note: 1. For single input connection, please select the larger conductor size cross- section. 2. UPS output cable length is recommended not to exceed 10m. 3. UPS default input/output phase mode is: mode 3-1(single source). 4. If the load in a 3-phase output mode is unbalanced, the L wire of the bypass and output may exceed the rated current by 1.732 times.
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Recommended output circuit breaker current specifications: Model name Output mode Breaker current 1 phase output 100A 9SX 15KPM(AU) 3 phase output 1 phase output 125A 9SX 20KPM(AU) 3 phase output Note: The diameter and cross-section of the cable conductor depend on the rated power of the UPS.
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Item Quantity (PC) Figure Copper busbar Jumper cable 4.1.1. Mode 3-1 (single source) (Default UPS wiring mode) 1. Input: connect the ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect AC cable(N);...
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4. Output: connect the ground cable (PE) to the chassis first; 5. Bridge the ‘UPS output terminal N/N’ with ‘busbar #1’, then connect AC cable(N) 6. bridge the ‘UPS output terminal L1/L2/L3’ with ‘busbar #2’, then connect AC cable(L) 4.1.2. Mode 3-1 (dual source) 1.
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7. Bridge the ‘UPS output terminal L1/L2/L3’ with ‘busbar #2’, then connect AC cable (L) 4.1.3. Mode 3-3 (single source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect AC cable(N);connect the ‘UPS input terminal L1/L2/L3’...
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4.1.4. Mode 3-3 (dual source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect the AC main source cable (N) and bypass source cable(N) with the lugs on top of each other 3.
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4.1.5. Mode 1-1 (single source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect the AC cable(N) 3. Fix the ‘jumper cables’ to the ‘UPS input terminal L1/L2/L3’ and ‘busbar #2’, then bridge the ‘UPS bypass terminal L1/L2/L3’...
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4.1.6. Mode 1-1 (dual source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect the AC main source cable (N) and bypass source cable (N) with the lugs on top of each other 3.
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4.1.7. Mode 1-3(single source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect the AC cable(N) 3. Fix the ‘jumper cable’ to ‘busbar #2’, then bridge the ‘UPS input terminal L1/L2/L3’...
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4.1.8. Mode 1-3(dual source) 1. Input: connect the main ground cable (PE) to the chassis first 2. Bridge the ‘UPS input terminal N/N’ with ‘busbar #1’, then connect the AC main source cable (N) and bypass source cable (N) with the lugs on top of each other 3.
4.2 External battery module (EBM) Connection The external battery module (EBM) is optional and needs to be purchased separate to the power module. A minimum of 1 pair of EBMs is required for the system to have any stored energy to provide autonomy to your application.
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• The UPS can be connected to up to 6 strings of batteries, each string contains 2 x EBMs (batt+/batt-). • For EBM connection, only the removal of the TB box’s top cover is neccesarry. Removal of the entire TB box is not required.
Note: If the UPS is connected to other types of battery modules (User’s own battery modules), please follow wiring- diagram as above and chapter (table of UPS wiring) to select the cable size for battery connection. 4.3 Single MBP Connection The MBP is an optional module that when used with the UPS, allows the UPS to be .
should be less than 20%. If the distance between the load and the paralleled system is greater than 20 meters, the length difference between the UPS-to-UPS interconnecting lines should be less than 5%. Professional installation is required, please deploy the paralleled system in the restricted area! 5.1 Paralleled UPS installation In the paralleled system, the installation of the UPS modules are the same as single...
5.2 wiring Cable-selection table for the paralleled system AC IN and AC OUT : Paralleled system installed by 15KVA UPS (conductor cross-section, unit: mm²) Main Bypass Output input input Mode number 2 UPS 3 UPS...
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Parallel system installed by 20KVA UPS (conductor cross-section, unit: mm²) Bypass Main input Output input Mode number 2 UPS 3 UPS Note: 1. For single input connection, please select the larger conductor size cross-section. 2. If the load in a 3-phase output mode is unbalanced, the L wire of the bypass and output may exceed the rated current by 1.732 times.
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To reduce the risk of parallel system damage: Please use the configured ‘parallel cable’ included as the UPS accessory! After tightening the ‘parallel cables’, secure them with the ‘parallel cable locker’ (as shown below) to prevent accidental disconnection.
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5.2.2 Paralleled UPS with independent battery banks Refer to the following illustration for modules placement paralleled system with independent battery bank. 2. Please refer to chapter 4.2 for the wiring method of each UPS and its own EBM.
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5.2.3 Paralleled UPS with common battery bank It is possible to configure a paralleled system with common batteries (user’s own batteries). Please refer to the following illustration for this type of connection. 5.2.4 ‘1+1 Parallel MBP’ connection The optional ‘1 + 1 Parallel MBP’ is available to facilitate the connection of 2 paralleled UPS, with maintenance bypass functionality.
6. Communication ports Computer ports The UPS provides USB and RS232 communication ports. Please use the communication cables provided as accessories to connect to the corresponding communication port. For RS232 communication, the default parameters are as follows: Baud rate: 2400 •...
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EPO (Emergency Power Off) The EPO port is located at the rear of the UPS panel. This circuit is normally closed by a jumper connected to it supplied with the UPS. If this connector is opened, the UPS will stop the output and enter a fault mode with ‘EPO active’ alarm. To recover to normal operating state, below steps should be taken: •...
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For Lithium Ion battery BMS monitoring, switch the SW-1 to the On position. Intelligent Communication Card Slot This slot enables installation of various compatible MS (mini-slot) type communication cards. These are: NETWORK-M2, INDGW-M2, and RELAY-MS cards. Cards are hot-pluggable and hot-swappable. Contact your Eaton representative for the acquisition of these optional cards.
7. Operation interface 7.1 Control panel Note: The control panel has two display modes: horizontal and vertical. The following is an example of using horizontal screen. LED indicator Status Description Steady red UPS is in fault mode Flashing red UPS has one ore more active alarms Steady yellow The UPS is in Battery mode Flashing yellow...
7.2 Touch screen The Eaton 9SX 15-20KPMAU Series is equipped with a 4.3-inch 65K true color touch screen. This provides a comprehensive graphical menu with UPS information displayed for convenience. 7.2.1 User Interface overview Start animation and Main page Menu and Submenu...
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This password grants you access to everything under the root menu, it is important to retain it amongst personnels that require this access. Password protection can be disabled under Settings > Password. Contact your Eaton service representative if the password is forgotten/misplaced.
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The time setting defines the time stamp on all UPS logs and information. For accurate troubleshooting in the future, the time should be set correctly. Set the desired output voltage based on the critical load’s requirement. 7.2.3 The main page and pop-up page...
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Number Name Description Any fault or alarm messages are displayed here. The display will scroll through multiple messages if there ① Alarm or fault are more than one. This section will be left blank when no active alarms are present. Three input status are displayed: Bypass, Mains, and ②...
screen where it was left off. • Under any page, the LCD will go back to the main page within 15 minutes of inactivity. • The Screensaver function can be disabled from the Setting page. 7.3 Operation 7.3.1 Query UPS real-time parameters On the Menu page, click the on the Meters icon to enter the real-time parameter page.
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6.3.2 Query or clear UPS history Click on the history icon on the menu page to enter the history page: The events and alarm list are time stamped to when they occurred, up to 100 entries. Severity levels are distinguised by the different icon colour. Under the Clear menu, tap on the Clear button to clear all records.
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7.3.3 UPS operation control Select Control from the Menu page to enter the Control page. This page requires the user password by default. If the password is entered incorrectly for 3 consecutive times within 5 minutes, the LCD will switch back to the main page. Following this, the Control and Setting will be locked for 5 minutes and will not be able to be operated during this timePassword protection can be disabled under: Setting →...
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7.3.4 UPS Setting Under the Main Menu page, select Setting to enter the Setting page. This page requires you to enter the user password by default. If you enter the password incorrectly for 3 consecutive times within 5 minutes, the LCD will switch back to the main page.
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[High Efficiency] [Frequency] Output Voltage [220V] [230V] [240V] Output Frequency [Auto Detection] [50Hz] [60Hz] ESS Function [Enabled] [Disable] Auto Bypass [Enabled] [Disable] Auto Restart [Enabled] [Disable] Clear SC Fault [Enabled] [Disable] Overload Prealarm [50%,105%] DC Start [Enabled] [Disable] Battery Auto Test [Every ABM Cycle][ Disable] Deep Discharge protection [Enabled] [Disable]...
• Connect to the utility power; • The fan will start to rotate, and the LCD displays “EATON” on the Startup animation, then enters the main page; • If UPS ‘start on Bypass’ is enabled, the main page will show that the UPS is in bypass mode;...
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After the UPS is powered off again, insert the EPO terminal and power it on again • Press the button for more than 1 second, the buzzer will beep and the UPS will start up. After a few seconds, the UPS will enter the mains page.
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mode without interruption to the output. • In battery mode, the buzzer will beep once every 4 seconds to indicate that batteries are being discharged. To disable this alarm, see section 7.3.4 Setting → General • Since utility power is not present, the input out of tolerance alarm will appear on the LCD screen.
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the battery reaches the set restart threshold, The UPS will automatically restart. If the restart battery level threshold is set to 0%, the UPS will restart as soon as utility power is restored. • Short circuit fault clearance function If the Short circuit fault clearance function is disabled, after the UPS will turn to fault mode after 200ms of a short circuit occurance, and the output will be switched off until the fault is cleared.
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7.4.5 Using common battery bank for a paralleled system This product can be set to share a common battery bank for multiple UPS paralleled together. Please contact your certified Eaton service provider to perform this operation. Ensure the battery capacity meets the full load requirement for the parallele system: ...
shall be greater than 27Ah; 8. Battery maintenance Batteries are an important component in a UPS system. The life span of the batteries is dependant on the ambient temperature and the number of discharges. A general rule of thumb is: The higher the temperature is past the rated ambient temperature, and higher the number of discharges that occurs, the lower the life span of the batteries will be.
9. Troubleshooting The following table is a list of faults with descriptions. If presented on the screen, contact your Eaton service representative to provide the following information: 1. Product model, serial number; 2. Fault date; 3. Description of the fault...
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Bus imbalance Bus imbalance Please contact your supplier Bus short Bus short Please contact your supplier Bus soft start failed Bus boost fault Please contact your supplier Output short Turn off the UPS, remove all L1 Output short loads, verify the load is not Output short L2 Output short fault or short circuit.
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Parallel connection is Please check if the connection Parallel line loss abnormal is normal Please check parallel setting, if Parallel setting Parallel inconsistent still alarm, Please contact your inconsistent supplier...
10. Appendix: General specification Model name 15KPM(AU) 20KPM(AU) Rated power 15kVA/15kW 20kVA/20kW Rated frequency 50/60Hz Voltage range (Phase Voltage) Input 100~300VAC Rated voltage 220/230/240VAC (Phase Voltage) 35A(3phase) 43A(3phase) Rated current 105A(1phase) 129A(1phase) Frequency 40-70Hz Charging current 1~13A adjustable (default 2A) Rated voltage 220/230/240VAC (Phase Voltage)
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Battery Number 2*16-2*20PCS adjustable (default 2*16PCS) Environment Ambient temperature 0℃ ~ 50℃(Derating 50% above 40°C) Relative humidity 0 ~ 95%(no condensing) Operating altitude <4000m(Derating use above1km) Storage temperature -15℃ ~ 40℃ (With Batteries) Storage temperature -25℃ ~ 60℃ (Without Batteries) Certification Safety EN62040-1:2008+A1:2013...
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