Troubleshooting - Eaton 9SX 15KPM Serie User Manual

9. Troubleshooting

The following table is a list of faults with descriptions. If presented on the screen,
contact your Eaton service representative to provide the following information:
1. Product model, serial number;
2. Fault date; 3. Description of the fault
Fault
Fault name
num
ber
107 Input line reversed
120 N line loss
Positive battery is not
63F
connected
Negative battery is
642
not connected
Positive battery low
641
voltage
Negative battery low
644
voltage
Positive battery
646
overcharge
Negative battery
648
overcharge
645 Positive charger fault
Negative charger
647
fault
Positive battery
640
number incorrect
Negative battery
643
number incorrect
300 Positive Bus high
301 Negative Bus high
302 Positive Bus low
303 Negative Bus low
Possible cause
Input L N line reversed
No ground
N line not connected
Battery not connected
Battery voltage low
Battery voltage high
UPS charger fault
The number of batteries
is incorrect
Positive Bus voltage
high
Negative Bus voltage
high
Positive Bus voltage low
Negative Bus voltage
62
Solution
Confirm the input connection
Confirm the ground connection
Confirm the N line connection
Check the battery and battery
cable. If the battery is
damaged, please replace it
immediately by professional
person
Check the battery, If the battery
is damaged, Replace it
immediately by professional
person
Check the battery and charger,
If the battery is damaged,
Replace it immediately by
professional person
Please contact your supplier
Please contact your supplier
Please contact your supplier
Please contact your supplier
Please contact your supplier
Please contact your supplier