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7. Product Information
Troubleshooting(FAQ)
Circumstance
No signs of power
to the incubator.
When temperature
is too high /
When temperature
is too low
Alarm sounds with
"HI" indication
(abnormal high temp.)
Alarm sounds with
"LO" indication
(abnormal low temp.)
Humidity will not
go high enough.
The machine makes
some noise.
- A little noisy occurs from
the inside of circulation fan.
Egg-Turning fails
to work.
Dew foams in
the incubator.
Water leaks from
the machine.
Test the incubator to be sure that the incubator works without any problem before placing eggs in the incubator.
Please ensure you remember how to use the machine and maybe re-read instructions.
24
Egg Incubator Hatcher Maru Pro User Manual
(2) Troubleshooting(FAQ)
For more detailed self-diagnosis, see Rcom homepage
"SELF DIAGNOSIS" category.
Items to be confirmed
▶ Check electric cord is properly connected.
▶ Check if there is a power outage.
▶ Check whether the plug is damaged.
▶ Check the fuse.
▶ Check your setting temperature.
▶ Initialize the incubator. [Refer to the page 19]
▶ Please check the bottom of machine is wet or not.
▶ Check if room temperature is too high.
▶ Check if incubator is exposed to the direct
rays of sun.
▶ In case of lowering temperature.
▶ Check if room temperature is too low.
(especially during night)
▶ please check the bottom of machine is wet
or not.
▶ Check your setting humidity.
▶ Close the door again after checking.
▶ Initialize the incubator. [Refer to the page 19]
▶ Check if pumping is working. [Refer to the page 16]
▶ Check if there is any hatching dust such as
feather or eggs-shell in the incubator FAN.
▶ A little noisy is not faulty.
▶ Check that the Egg-turning stoppage is not
activated.
▶ Check that there are no foreign items on the
egg turning tray.
▶ Check if egg turning plate is assembled correctly.
▶ Check to see if the egg rturning for the each
layer has stopped. [Refer to the page 15]
▶ Check to see if the filler bar for the slide plate
is located in the middle of the carrier filler.
[Refer to the page 9]
▶ Check the incubator is not placed too cold
circumstances.
▶ When you turn OFF incubator and then turn
ON.
▶ In case of setting high humidity.
▶ Check if you did not place the water container
on the incubator.
▶ Check that the incubator placed on inclined
surface.
▶ Check if it is Dew condensation.
▶ When set as high humidity.
▶ When moved without taking out the water
tank for the humidifier unit.
▶ When humidity unit is not cleaned.
Solutions
▶ Connect the cord again.
▶ Check the main socket with any other
electric appliances.
▶ Try to insert to another outlet.
▶ Change the Fuse. [Refer to the page 23]
▶ Set the temperature as required.
▶ Please remove moisture.
▶ Please put the water tank on the floor and use.
▶ Adjust room temperature 28℃ (82.4℉)
▶ Install incubator without the direct rays of sun.
▶ Return incubator to factory setting.
[Refer to page 19]
▶ Adjust room temperature 28℃ (82.4℉)
▶ Place thermometer inside of incubator and
check if setting temperature is correct.
▶ Please remove moisture.
▶ Please put the water tank on the floor and use.
▶ Supply water.
▶ Check if silicon tube is blocked.
▶ Set the humidity again as required.
▶ Clean the humidity unit. [Refer to page. 21~22]
▶ Remove power and then open maintenance
cover to clean the FAN for air circulation.
[Refer to page 21~22]
▶ If you need to turn the eggs, you can
manually re-start egg-turning.
▶ Cancel the egg turning for each layer.
[Refer to the page 15]
▶ Check to see if the carrier frame filler is
installed. [Refer to the page 9]
▶ Lubricate the vertical gear.
▶ Adjust room temperature 28℃ (82.4℉)
▶ Dew condensation is a natural phenomenon
and not a malfunction of the device.
[Refer to the page 20]
▶ Please put the water tank on the floor and use.
▶ Place incubator under a level surface.
▶ Dew condensation is a natural phenomenon
and not a malfunction of the device.
▶ Remove the remaining water in the humidity
unit using pipettes or syringe.
▶ Clean the dust(scale) from the humidifier
unit after use.
DIGITAL INCUBATOR
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