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A. Initial Checks ............................................. 3-1
B. Samples of Image Faults ........................... 3-4
C. Troubleshooting Image Faults ...................... 3-5
areas only) ........................................... 3-5
solid black). .......................................... 3-6
extremely). ........................................... 3-6
(darker at front). ................................... 3-7
(lighter at front). ................................... 3-7
6. The copy is foggy (overall). ................. 3-8
7. The copy has vertical fogging. ............. 3-9
(vertical, fuzzy, thick). .......................... 3-9
(vertical, fine). .................................... 3-10
1. E000 .......................................................... 4-1
2. E001 .......................................................... 4-2
3. E002, E003 ................................................ 4-2
4. E004 .......................................................... 4-3
5. E010 .......................................................... 4-4
6. E064 .......................................................... 4-5
locked.) ...................................................... 4-5
8. E210 .......................................................... 4-6
9. E220 .......................................................... 4-6
10. E240 .......................................................... 4-6
11. E260 .......................................................... 4-7
12. E261 .......................................................... 4-7
13. E710, E711, E712, E717 ........................... 4-8
14. E802 .......................................................... 4-8
15. AC power is absent. .................................. 4-9
A. Copy Paper Jams ...................................... 5-1
1. Pick-Up Assembly ............................... 5-2
2. Separation/Feeding Assembly ............ 5-3
3. Fixing/Delivery Assembly .................... 5-3
iv
10. The copy has white spots (vertical). .. 3-11
11. The copy has white lines (vertical). ... 3-11
12. The copy has white spots
(horizontal). ........................................ 3-12
13. The back of the copy is soiled. .......... 3-13
14. The copy has a fixing fault. ................ 3-14
15. The leading edge of the copy
is displaced. ....................................... 3-15
16. The leading edge of the copy
is displaced. ....................................... 3-15
17. The leading edge of the copy
is displaced. ....................................... 3-15
18. The copy has blurred images. ........... 3-16
19. The copy has horizontal fogging. ...... 3-16
20. The copy has poor sharpness. .......... 3-17
21. The copy is blank. .............................. 3-18
22. The copy is solid black. ..................... 3-18
16. DC power is absent. ................................ 4-10
17. The blanking shutter fails to operate. ...... 4-10
18. The photosensitive drum fails to rorate. .. 4-11
19. Pick-up operation fails (from cassette). ... 4-11
20. Pick-up operation fails (multifeeder). ....... 4-12
21. The scanner fails to move forward/
in reverse. ................................................ 4-12
22. The registration roller fails to operate. ..... 4-13
23. The scanning lamp fails to turn ON. ........ 4-13
24. The lens fails to move. ............................. 4-14
25. The fixing heater fails to operate. ............ 4-14
26. The pre-exposure lamp fails to turn ON. . 4-15
27. The ADD PAPER message fails to turn
OFF. ......................................................... 4-15
28. The JAM message fails to turn OFF. ....... 4-15
4. Duplexing Unit (during stacking
operation) ............................................ 5-4
up operation) ....................................... 5-4
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Table of Contents
Troubleshooting
