Logging In/Out; Supervisor Log In/Out - Toshiba Strata CT Digital Business Telephone Solutions Supervisor Manual

Features

Logging In/Out

You can log in and out as an ACD Supervisor or Agent by entering ID codes at your station. Your
telephone can only be logged in as an Agent or Supervisor, but not both. If you log in as an Agent,
your station is available for incoming ACD calls. You must log in as an ACD Supervisor to access to
your Supervisor features.

Supervisor Log In/Out

Log In/Out
1. Press
...or [PDN] +
2. Enter your Supervisor ID code
Spkr
and press
...or hang up if you used [PDN]
#4031
+ .
Strata CT ACD Supervisor November 2001
The Log In/Out LED flashes red,
and the LCD prompts you for your
#4031
.
ID code.
The Log In/Out LED lights steady red, or you hear a one-second
burst of dial tone if you used the [PDN] +
method.
Note
The successful log is displayed on
your LCD (shown on the right).
YYY
XX
A fast busy tone means that your log in was
unsuccessful, and the LCD displays
Repeat Step 1.
= Number of calls in the queue
= Number of the ACD Group (01~16)
Logging In/Out
NO. 203
ENTER ID CODE
#4031
log in
.
LOG IN ERROR
QUE#YYY SUP GPXX
JUN 16 WED 02:27
11