Toshiba Strata CT Digital Business Telephone Solutions Supervisor Manual page 40

Night Transfer 19
night transfer lock 20
Reset Queue Alarm 21
Supervisor Auto Log In 22
Transfer to ACD Group 22
fixed buttons
Cnf Trn 3
Spkr 3
flexible buttons 4
End of ACD Shift 4
Night Transfer/NT Lock 4
queue status 4
reset queue alarm 4
supvr auto log in 4
transfer to ACD group 4
H
Hold 3
L
log in/out
,
agent 12 24
log out status 9
,
supervisor 11 24
M
Message and Display 8
Mic button 3
monitor
,
ACD call 17 24
agent status 14
conference channels 17
queue status 15
32
N
night transfer
,
NT lock button 4
ringing (day, day 2, night) 19
P
PBX Call 9
Phantom [PhDN] buttons 5
Q
,
queue status 4 24
R
reset queue alarm 24
button 4
single alarm 21
two-layer alarm 21
S
soft keys 5
speed dial
agent status 16
queue status 16
Spkr button 3
supervisor auto log in 22
,
button 4 24
T
Talk 9
transfer to ACD group button 4
U
unavailable 9
Strata CT ACD Supervisor November 2001
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,
24
Index