Table of Contents
Related Manuals for Toshiba Strata CIX LVMU
Summary of Contents for Toshiba Strata CIX LVMU
- Page 1 Effective July 1, 2017, all Telecom product ordering, maintenance, warranty, and support obligations have been transferred to Mitel Networks, Inc. ® Voice Processing System LVMU Installation and Programming Guide Title Page March 2008...
- Page 2 To view the latest version of this or other documents please refer to the Toshiba FYI web site. Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or...
- Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
- Page 4 The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc- tion by TAIS or its authorized dealer with new or refurbished parts (at their option).
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Page 5: Table Of Contents
Chapter 2 – Installation Installation..........................3 Strata CIX Systems......................6 Local Access ........................8 Remote Access ......................... 8 Toshiba Plug and Play ...................... 9 Telephone System Configuration..................10 Stratagy System Configuration ..................10 LVMU Playback Audio Level Adjustment................12 Chapter 3 – Maintenance Tools ............................. - Page 6 This page is intentionaly left blank.
- Page 7 R3.X. UAdmin does not support Release 2 Stratagy DK systems. Local Administration? You’ll need a PC, 5MB hard drive space, and 580KB free RAM. You’ll also need Toshiba’s PPTC-9 to connect your PC to the LVMU. Remote (modem) Administration? Use UAdmin software with the internal (soft) 33.6Kbps-baud modem.
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- Page 9 Related Documents/Media Note Some documents listed here may appear in different versions on the Toshiba FYI web site, or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page.
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Page 11: Chapter 1 - The Grand Tour
The Grand Tour LVMU A brand new voice mail circuit card, the LVMU was designed by Toshiba specifically for the Strata CIX100, 200 and 670 systems, which provides comprehensive Auto Attendant/Voice Mail capabilities. The features include: • Up to 8 Voice Ports in 2 port increments •... -
Page 12: Cix Software Requirements
The Grand Tour UAdmin2.1 CIX Software Requirements The LVMU requires programming in the CIX database. • The CIX software requirement is R4.20MP026 or later. • The eManager must be Release 4.2A09 or later. • The LVMU requires up to eight voice mail port licenses in two port increments. •... -
Page 13: Chapter 2 - Installation
Installation Installation Before starting the installation, read through these instructions thoroughly. Important information is included in this guide that is crucial to a successful installation. Step 1: Unpack and Inspect the LVMU 1. When you receive the system, examine all packages carefully and note any visible damage. If you find any damage, do not open the packages. - Page 14 Installation Installation Built-in modem Status Serial cable connector Battery Jumper (Strap shown in ON position) Language Selection OFF - English ON - Spanish Figure 1 LVMU Circuit Card LVMU Installation Guide 03/06...
- Page 15 Installation Installation Step 2: Program the Strata CIX Important! When installing the LVMU, the Strata CIX system software must be version 4.20MP026 or higher. Refer to “CIX Software Requirements” page 2 for software and license requirements. To the Strata CIX processor, the LVMU functions as an analogue card. The LVMU uses information passed along the backplane of the CIX for it's integration so there are no special program settings required for the LVMU.
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Page 16: Strata Cix Systems
Installation Installation 8. Still using CIX Program 200, program up the Strata CIX extensions that are to use Voice Mail. Ensure the following is assigned to each extension using Voice Mail: Assign the VMID code (FB 19) to match the User ID/Mailbox number allocated to that extension. - Page 17 1 in User ID mailbox 990. • Continue to play the Toshiba Plug and Play caller instructions greeting (“If you know the extension of the person you wish to reach…”), greeting 1 in User ID mailbox 991. Install Admin Software (UAdmin 2.1).
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Page 18: Local Access
Installation Installation Step 6: Access the LVMU Prior to accessing the LVMU, verify that the LVMU is operational by making a test call into the system. Local Access 1. From the DOS prompt ( ), type: and press . The UAdmin C:\UADMIN21 admin Enter... -
Page 19: Toshiba Plug And Play
Existing messages and mailbox greetings are not deleted when Plug and Play is selected. For example, if Mailbox 200 has messages and greetings and Toshiba Plug and Play for Strata CIX is run, then Mailbox 200 retains the messages and greetings from the previous database. -
Page 20: Telephone System Configuration
If your system is to be configured for system dial codes or system integration patterns, you should edit them now. As an example: If your Toshiba telephone system is configured for tone first, you would: Press 1 to Edit System Dial Codes. - Page 21 Installation Telephone System Configuration 5. If you pressed to save the changes, press any key to reboot. The DOS prompt displays. To continue, you must re-enter UAdmin. Step 8: Program the Mailboxes Program the User mailboxes for the customer’s application. Step 9: Program the Applications Note See the Stratagy Installation &...
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Page 22: Lvmu Playback Audio Level Adjustment
Customers may experience lower LVMU1A playback audio levels when internally calling from one model / style of Toshiba phone (e.g. IPT phones) than other Toshiba phones. The following procedure describes how to create PAD levels and adjust the LVMU1A voice playback levels between various model phones or extensions, using the CIX pad table in eManager. - Page 23 Installation LVMU Playback Audio Level Adjustment 11. Fill PAD value in the PAD table. Open PAD values table of view by clicking the PAD Values – Table View icon. The PAD values table view window will open. LVMU Installation Guide 03/06...
- Page 24 Installation LVMU Playback Audio Level Adjustment 12. Fill PAD values in the boxes which are red-circled in below. You can change a PAD value by clicking the box and selecting arrow up or down. When done, click the submit button in PAD values table view window.
- Page 25 Installation LVMU Playback Audio Level Adjustment 13. Close the PAD values table view window. 14. Check voice levels at IPT stations. • From IPT phone, call VM pilot number and hear the prompt. The prompt level should be same level as DKT’s prompt. •...
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Page 26: Chapter 3 - Maintenance
Copy files to and from the storage of the LVMU. • Configure the LVMU software • Change the Toshiba Plug and Play option • Modify codes and integration patterns using the Telephone System Configuration option • Shut down the LVMU –... -
Page 27: Tools
The LVMU Backup Utility is used to back up information from the LVMU’s flash memory to the hard drive of the Admin PC. CAUTION! Because of possible errors that can be induced through the telephone network, Toshiba advises that you perform the Backup Utility on site. LVMU Installation Guide 03/06... - Page 28 Maintenance Backup Utility Backup functions are available for either a customer’s database or mailbox names and greetings, or both. They consist of: • Database All mailbox settings and information, LVMU system configuration settings, notification templates, auto schedules, and all information concerning the selected telephone system’s integration information.
- Page 29 Maintenance Backup Utility 4. (Optional) If you entered selection 2 “Backup Names & Greetings” in Step 2, you are asked to enter a beginning and ending mailbox number. Type the mailbox numbers and press Enter after each entry. Note Leaving both fields blank defines all mailboxes..or if you entered selection 3 “Backup Database, Names &...
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Page 30: Restore Utility
Restore Utility CAUTION! Because of possible errors that can be induced through the telephone network, Toshiba advises that you perform the Restore Utility on site. The LVMU Restore Utility is used to restore previously backed up names, greetings and/or database from the Admin PC to the LVMU. -
Page 31: Upgrade The Lvmu Software
Upgrade the LVMU Software To upgrade the LVMU system software, you need the correct set of files obtained from Toshiba. CAUTION! Because of possible errors that can be induced through the telephone network, Toshiba advises that you perform the Upgrade Utility on site. -
Page 32: Retrieve Trace File
Maintenance Retrieve Trace File Retrieve Trace File This function copies the trace data log file (TRACE.OUT) to the Admin PC’s hard drive. As part of this function, a Trace Filter Setup screen enables you to specify the filtering rules for selecting the desired trace records. -
Page 33: Filecopy
Maintenance Filecopy Filecopy Use UAdmin’s Filecopy option to copy files to and from the flash drive of the LVMU and the Admin PC’s hard drive. 1. From the Tools menu, press . The Filecopy screen displays (shown right). Source System 2. - Page 34 Maintenance Shut Down the LVMU Shutdown Using the Telephone Dial Pad Method Important! System shutdown using the telephone dial pad is not operable if UAdmin is connected. To enable shutdown procedure and change mailbox 983 security code Important! It is extremely important that the security code for mailbox 983 be changed. If the security code is not changed, it is possible for someone who knows the LVMU’s default password scheme to call into the system and shut it down.
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Page 35: Diagnostics
Maintenance Diagnostics • Shutdown and Start NEW Version —Shuts down, then restarts LVMU using the new database and new system software, if any. Use Hardware Jumper SW3 NEW. • Shutdown and Start OLD Version — Shuts down, then restarts LVMU using the software version previous to the upgraded software. - Page 36 This is the last page of the document.