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Toshiba Strata CTX Attendant Console Quick Reference Manual

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IP Attendant Console
Quick Reference Guide
Effective July 1, 2017, all Telecom product ordering,
maintenance, warranty, and support obligations have
been transfered to Mitel Netwoks, Inc.
The Power of IP. The Reliability of Toshiba
STRATA
CIX

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Summary of Contents for Toshiba Strata CTX Attendant Console

  • Page 1 IP Attendant Console Quick Reference Guide Effective July 1, 2017, all Telecom product ordering, maintenance, warranty, and support obligations have been transfered to Mitel Netwoks, Inc. The Power of IP. The Reliability of Toshiba STRATA...

  • Page 2: Releasing A Call

    Introduction This quick reference guide applies to the Toshiba Strata CTX Attendant Console connected to a Strata CTX system. See your Telephone System Administrator to find out which features you have. Answering a Call (Incoming)  To answer the current call (highlighted),...
  • Page 3 BLF/DSS Tab  To dial using BLF/DSS 1. Click the BLF/DSS tab. 2. Double-click on an entry or use the up/down arrows to Release/Transfer select an entry and press (Enter) on the keyboard. Click to view BLF/DSS lists Station Idle Station Busy Station DND or not available in this system Station Idle with Advisory Message...

  • Page 4: Call Transfer

    Call Transfer  To Blind Transfer the source party to the destination party  While on an active call, dial the destination party on the numeric keypad. Press Transfer (Blind) (+) on the numeric keypad ...or select Call > Transfer > Blind transfer. Enter destination party from the numeric keypad.

  • Page 5: Conference Calls

    Conference Calls  To create a conference call  With calls on Source and Destination, press Join/Split ...or select Call > Join/Split. The CTX Attendant creates a three-way conference.  To add another destination party to the conference with the Attendant 1.

  • Page 6: Door Phones

    Door Phones Door  To call the primary door phone, click the Phone icon ...or click the drop-down arrow next to the Door Phone icon to select an alternate door phone or select Console > Door Phone > Primary or Alternate Door Phone.

  • Page 7: Optional Tools

    Function and Volume Keys Help Vol Dn Vol Up 6310 Ringing On/Off Controls Keys Description Turns the sound card Headset or External Speaker Ctrl+R Ring On Turns the sound card Headset or External Speaker Ctrl+T Ring Off Ctrl+Z Turns the PC Internal Speaker Ring On Ctrl+X Turns the PC Internal Speaker Ring Off Toolbar...
  • Page 8 Telecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com © 2007 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice.Some...

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