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Generating and retrieving license and authentication files
To generate a license file, you need the following information:
Your personal single sign-on (SSO) for the RFA Web site authentication login
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The SAP order number
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Required customer information
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For a new license, the serial number of the TN2312BP Internet Protocol Server Interface
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(IPSI) circuit pack that is designated as the reference IPSI
For an updated license, the RFA system ID (SID) for the existing server
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Internet access to the RFA Web page with Internet Explorer 5.0 or higher
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Before you arrive on site, download the license and the authentication file to the Services
laptop. You install these files as part of the installation process.
Logins and passwords
Once you install the authentication file, a challenge/response system called Access Security
Gateway (ASG) protects Avaya services logins to the server. The ASG challenge/response
protocol confirms the validity of each user, and this reduces the opportunity for unauthorized
access.
When you finish installing the authentication file, Communication Manager has a password for
the craft login. This password is unique to the server of the customer. You can use the password
the next time that you log in as craft, if you access the server through the Services port. Every
other means of craft access still requires an ASG challenge/response. RFA records the revised
password. ASG Interactive Response provides this password at 1-800-248-1234 or
1-720-444-5557.
Platform/PNC license settings for the S8700-Series Server
For Communication Manager Release 5.x, the two major types of port network connectivity,
IP-PNC and fiber-PNC (also called multiconnect), are both enabled automatically in all licenses
for S8700-Series Servers. As a result, unlike the license settings in previous releases, platform
8 for IP-PNC and the Internet Protocol (IP) PNC feature attribute are no longer needed and are
not available as license options. For Release 5.x, with a platform 6 license, all connectivity for
that server continues to function properly.
For an upgrade of an S8700-Series Server that previously was licensed for platform 8 and
IP-PNC, the Release 5.x license requires a change of the platform number to platform 6
Common prerequisites for all upgrades
Issue 1 May 2009
39
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