Avaya S8500 Installing And Configuring
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Avaya S8500 Installing And Configuring

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Installing and Configuring the
Avaya S8500 Server
Release 5.0
03-300143
Release 5.0
January 2008
Issue 6

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Summary of Contents for Avaya S8500

  • Page 1 Installing and Configuring the Avaya S8500 Server Release 5.0 03-300143 Release 5.0 January 2008 Issue 6...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Ensuring that the preinstallation tasks are complete ....S8500 hardware ........
  • Page 4 Performing the manual configuration ..... . Avaya Installation Wizard ......
  • Page 5 S8500 LEDs ........
  • Page 6 Troubleshooting the installation of the license file and the Avaya authentication file ......

  • Page 7: Chapter 1: Introduction

    Use these procedures to install Avaya Communication Manager and configure a new Avaya S8500 Server and the associated components in an IP-connected port network (IP-PNC) configuration. To configure the server, use the Avaya Installation Wizard. To configure gateways and other hardware components, use the following two administration interfaces: The Maintenance Web Interface The command line interface, either directly or through Secure Shell (SSH), Telnet, or a terminal emulation program such as Avaya Native Configuration Manager.

  • Page 8: How To Use Avaya Installation Documents

    How to use Avaya installation documents Use this document as a guide to install and configure Avaya servers. For information about a particular task, use the index or the table of contents to locate the page on which the information is described.

  • Page 9: Pre-Installation Requirements

    - Quick Start for Hardware Installation: Avaya S8300 Server and Avaya G700 Media Gateway (555-233-150) - Installation and Upgrade for the Avaya G700 Media Gateway and Avaya S8300 Server (555-234-100) - Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and...

  • Page 10: Verifying That All The Required Equipment Is On Site

    S8500 hardware The hardware components for the S8500C and 8500B versions of the S8500 Server are very similar but the layout of the components on the front and back panels are different. The following four diagrams show the hardware components on the front and back panels of the S8500C and S8500B with the default port assignments.
  • Page 11 5. SAMP Services port (SAMP Eth 2) 14. Ethernet 1 6. SAMP card 15. Video connector 7. Dual NIC 16. Serial connector 8. Ethernet 4 17. Keyboard connector 9. Ethernet 3 Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 12 7. Video connector 3. Mouse connector 8. Serial connector 4. Ethernet port (Eth 0) 9. USB ports 5. Dual NIC with Ethernet ports Eth 2 and Eth 3 10. Ethernet port (Eth 1) Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 13: Equipment Specifications

    S8500 hardware Equipment specifications The S8500 Server control network components consist of the server, one UPS, and an Avaya-provided Ethernet switch (optional). The physical specifications for the control network components are shown in Table Table 1: S8500 control network components specifications...
  • Page 14 Same as the S8500B. functions Ethernet controllers One serial port (not used) Four USB ports (3 not used) Keyboard port (not used) Mouse port (not used) Dual-channel bus mastering IDE controller Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 15 S8500 hardware Environmental specifications for the S8500 Servers are shown in Table Table 3: S8500 Server environmental specifications Parameter S8500B Specifications S8500C Specifications Acoustical Sound power, idling: 65 decibel maximum Same as S8500B Noise Sound power, operating: 65 decibel Same as S8500B...

  • Page 16: About The Server Availability Management Processor

    SAMP by the SAMP About SAMP connections The SAMP card is installed in PCI-X slot 1 of the Avaya S8500 Server. Slot 1 is a full-height, three-quarters length slot. The SAMP comes in a half-card PCI form factor and is powered externally. The SAMP supports one USB interface and two 10/100 Ethernet ports that are located on the rear of the server.
  • Page 17 LAO 051706 Figure notes: 1. SAMP Eth2—to the services laptop 3. USB connection for the modem computer (cross-connect CAT5 cable) 4. External power to the SAMP 2. SAMP Eth1 (not used) Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 18: About Samp Software

    SAMP before you can use it. If a SAMP software update file is available on the Avaya Support website, one of the preinstallation tasks required that you load the file on your laptop: see Using the Avaya Server Availability Management Processor (SAMP) (03-300322) for how to install software on the SAMP and change the default settings.

  • Page 19: S8500 Port Connections

    S8500 port connections Use standard CAT5 cables with RJ45 connectors on each end to connect to the various ports. If the S8500 Server has only one port network, connect that port network through the dual NIC. Figure 7: S8500B Server connectivity guide shows typical connectivity for the S8500B Server.
  • Page 20 If the S8500C is configured as an ESS, the port assignments are different: Note: Eth0: Control Network A Eth3: Control Network B Eth4: LAN, if two dedicated control networks are used In either case, ETH2 is an internal port dedicated to the SAMP. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 21: About Modem Connections

    You cannot connect USB modems to rotary lines. A touch tone line is required. Note: On an Avaya S8500 Server, connect the modem to the USB port on the SAMP. Avaya defaults on the SAMP set the required options on the SAMP modem. For modem...

  • Page 22: Modem Options

    You set the modem options when you configure the server. You do not set options on the modems themselves. About media gateways In a new installation, the Avaya S8500 Server works with only the Avaya G650 Media Gateway. In a migration, the server works with the following Avaya media gateways: SCC1...
  • Page 23 About Processor Ethernet .Table 4 lists the possible uses of the PE interface for an S8500 primary controller. Table 4: Use of the PE interface for a simplex S8500 primary controller Possible functions of Status of the function Administration needed?

  • Page 24: About S8500 Lsp Mode

    Starting with Release 3.1 of Communication Manager, you can configure the S8500 as a local survivable processor (LSP), and, the S8500 can be the primary controller for an IP network with port networks. This new functionality is enabled by allowing H.248 gateways and H.323 endpoints to use the Processor Ethernet (PE) interface of the S8500 instead of a C-LAN interface to register with the S8500.

  • Page 25: S8500 Lsp License File

    Application Enablement Services (AESVCS) Call Detail Recording (CDR) The S8500 as a primary controller can connect to gateways and endpoints that use both C-LANs and the PE interface. The traffic over these interfaces can be load balanced. S8500 LSP license file The license file for an LSP must have the following attributes: The Local Survivable Processor (FEAT_LSP) field is set to y.
  • Page 26 Chapter 1: Introduction You can use SSH to access the following devices: The S8300, S8400, S8500, and S8700-series Servers on Release 3.1 or later of Communication Manager Note: With Release 4.0 or later of Communication Manager, Telnet is disabled, so you...

  • Page 27: Chapter 2: Snmp Configuration

    After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the servers. This process requires that you also configure the SNMP subagent in the Avaya-supplied Ethernet switch.

  • Page 28: Default Ip Addresses For The Ups

    - 8 data bits - 1 stop bit - No flow control Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation Note: applications. If a Network Management System (NMS) is used to monitor the UPS, you must coordinated the assignment of community names with the network administrator. If an NMS is not used, you can set the community names to any unique string values.

  • Page 29: Administering The Snmp Module

    SNMP module and the other end of the cable to the next available port on the Ethernet switch for Control Network A (CNA). For a connectivity guide, see the Quick Start for Hardware Installation: Avaya S8500 Server (555-245-701). After you configure the SNMP module in the UPS, you must configure the SNMP subagent on the Avaya Ethernet switch.

  • Page 30: Setting Selected Traps (Alarming)

    Chapter 2: SNMP configuration Setting selected traps (alarming) The default is to set all traps, which can result in large log entries. To avoid this problem, Avaya recommends that you set only the following traps: UPS on Battery—Indicates an AC power failure. Based on the level of battery reserve, a shutdown is pending.

  • Page 31: Default Ip Addresses For The Ethernet Switch

    Configuring the SNMP subagent in the Avaya Ethernet switch (if used) Note: For the Ethernet switch to report alarms properly, you must also configure the IP Note: addresses for the Ethernet switches in the servers. Default IP addresses for the Ethernet switch The following table shows the default values for the Ethernet switch.

  • Page 32: Configuring The Ethernet Switch

    Note: 1. Connect the RS-232 serial port of your Services laptop computer to the port labeled Console on the front of Ethernet switch 1 (CNA). Use the flat cable supplied with the Avaya Ethernet switch. 2. Open a VT-100 terminal emulation session on your computer.
  • Page 33 Configuring the SNMP subagent in the Avaya Ethernet switch (if used) 10. If the port networks are IP-PNC, ensure that all appropriate ports on the Ethernet switch are locked to 100 speed and full duplex. 11. When you finish, disconnect your computer from the Ethernet switch.
  • Page 34 Chapter 2: SNMP configuration Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 35: Chapter 3: Communication Manager Installation

    A new server comes with a blank hard disk drive. Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager. This chapter covers the following tasks: Clearing the ARP cache on the laptop...

  • Page 36: Applying Power To The Server

    3. Immediately place the Avaya Communication Manager CD-ROM into the CD-ROM drive on the server. Or, If you are installing an S8500 Server to run the Expanded Meet-me Conferencing (EMMC) application, use the CD-ROM that is labeled EMMC Software Disk Accessing the server 1.

  • Page 37: Installing Avaya Communication Manager

    CD-ROM drive opens. 7. The reboot can take up to 3 minutes. The Telnet session drops automatically when the reboot starts.Perform one of the following actions: Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 38 Chapter 3: Communication Manager installation If you are installing the S8500 Server as a main server, continue with the next section of this document. If your are installing the S8500 as an LSP, continue with Chapter 7: Install an S8500 Server as an LSP on page 67.

  • Page 39: Chapter 4: Server Configuration

    Chapter 4: Server configuration After you install the Communication Manager software, you must use the Avaya Installation Wizard to configure the server. This section covers the following tasks: Copying files to the server on page 40 Creating a super-user login...

  • Page 40: Opening The Maintenance Web Interface

    1. In the Integrated Management Maintenance Web Pages, under Security, select Administrator Accounts. 2. Select Add Login. 3. Select Privileged Administrator and click Submit. The Administrator Accounts -- Add Login: Privileged Administrator screen appears. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 41: Methods Of Configuring A Server

    Configuring the server manually on page 41 using Integrated Management Maintenance Web Pages 2. The Avaya Installation Wizard with the Electronic Pre-installation Worksheet (EPW) 3. The Avaya Installation Wizard interactively Configuring the server manually Setting the date, time, and time zone...

  • Page 42: Maintenance Web Pages Configuration Screens

    The following table shows the web pages you may need to complete for manual server configuration. For each server configuration (for example, main, LSP, or ESS), the table shows whether that screen must be completed or not. Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 43 Configure RMB The following describes each of the configuration pages: Set Identities — Use this page to assign Avaya server host names and to assign server functions to a physical Ethernet interface. The options are pre populated with defaults, but should be changed as needed for the customer’s configuration.

  • Page 44: Ethernet Interface Assignments

    Continue. Configure Time Server — Use this page to specify the time source that the Avaya server uses to set the time of day.

  • Page 45: Avaya Installation Wizard

    IPSI. To add another 30 minutes, type reset system 1 and press Enter in a SAT session to restart the Communication Manager software. Install the Avaya authentication files Install software updates Set the product ID Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 46: Running The Avaya Installation Wizard

    To allow Services access to the remote maintenance board through a cross-over cable, verify the information in the following fields: IP Address 192.11.13.6 Subnet Mask 255.255.255.252 If the information is not there, complete the fields manually. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 47: Installing Samp Firmware

    You might need to update the SAMP firmware if the most current version is not installed. Information about the versions that require updates should be included in your project planning information. For how to update SAMP software, see Using the Avaya Server Availability Management Processor (SAMP). 1. Check the firmware version: a.

  • Page 48: Configuring The Modem

    8. Click Close Window. Enabling firewall settings For the server to receive SNMP traps from the UPS and the Avaya Ethernet switch, you must enable the snmptrap,162/udp port. The default is disabled. 1. From the Maintenance Web Interface, under Security, click Firewall.

  • Page 49: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts you to enable the NTP service. If you do not use the Installation Wizard, use the Configure Server function on the Maintenance Web Interface to configure the network time servers.

  • Page 50: Checking Led Activity On The Dual Nic

    Checking LED activity on the dual NIC When the S8500 Server is in service, check the LEDs on each port of the dual network interface card (NIC) for connection and activity. Ensure that the LED on the left that indicates connection is lit and the LED on the right that indicates activity is lit or blinking.
  • Page 51 Web Interface. The settings entered on this web page might not correspond to the setting reported for the CLI ifconfig command. 2. Ethernet 2 is internal to the S8500 Server and is not configurable. Installing and Configuring the Avaya S8500 Server...

  • Page 52: Release The Server

    Successfully configured ethernet interfaces. Release the server Unplug the cross-over cable from the Services port on the back of the server. Clearing the ARP cache on the laptop on page 35 Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 53: Chapter 5: Ip Interface Configuration

    IPSIs might generate an alarm if the firmware is not the most current. The alarm stops automatically once you upgrade the IPSI firmware. For how to connect the S8500 Ethernet cables, see About server port connections on page 18.

  • Page 54: Ipsi Address Configuration

    Note: To program DHCP addressing, you must complete certain sequences within a Note: predetermined time-out interval. Avaya recommends that you read the following procedure completely before you start so that you are familiar with these sequences in advance. Perform one of the following tasks depending on whether you use static or dynamic addressing:...
  • Page 55 4. To log into the IPSI, use SSH and the IP address 192.11.13.6. For information on how to use SSH, see Accessing the command line interface of the server with SSH on page 91. Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 56 12. If a default gateway is used, enter the gateway IP address with set control gateway gatewayaddr, where gatewayaddr is the customer-provided IP address for their gateway. 13. Type quit and press Enter to save the changes and exit the IPSI session. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 57: Setting The Vlan And Diffserv Parameters

    7. Disconnect the laptop from the IPSIfaceplate. 8. Check the LED on the IPSIfaceplate. Verify that the display shows the letters I and P and a filled-in V at the bottom. (See Figure 12). Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 58: Programming The Ipsi For Dhcp Addressing

    If an IPSI is in a port network that is backed up with the Enterprise Survivable Important: Server (ESS) option you must use static addressing for the ESS to provide service to the port network. Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 59 If you have only one system, the default switch ID is A. The second system is B Note: and so on. The switch ID is not the media gateway or carrier letter. Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 60 IPSI, the center of the "V" fills in. The filled in "V" looks like the bottom half of a diamond. For a duplicated control network, repeat these steps for the second IPSI in the cabinet. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 61: Verifying Connectivity To The Server

    3. Verify the firmware release for each IPSI. 4. If an upgrade is required, follow the procedures in Firmware Download Procedures at the Download Center on the Avaya Support web site. Enabling control of the IPSIs 1. Ensure that the IPSIs have the same, current firmware.

  • Page 62: Verifying The License Status

    4. Submit the screen to save the changes. Verifying the license status On the Maintenance Web Interface, under Security, click License File and verify that the license mode is now normal. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 63: Chapter 6: Ip Interface Translations

    For Communication Manager terminal emulation, use a program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration to issue SAT commands. To administer some of the features in the latest release of Avaya Communication Manager, you must use the latest version of Avaya Site Administration.

  • Page 64: Adding Media Gateways

    Cabinet Type: expansion-portnetwork Number of Portnetworks: 1 Survivable Remote EPN? n Location: 1 IP Network Region:1 Cabinet Holdover: A-carrier-only Room: Floor: Building: CARRIER DESCRIPTION Carrier Carrier Type Number not-used not-used not-used G650-port G650-port Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 65: Enabling The Ipsi

    4. Set the Switch Identifier field to the switch ID letter. Acceptable switch ID letters are A through J. A is the default setting. 5. Set the IPSI Control of Port Networks field to enabled. 6. Press Enter to save the changes. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 66: Adding The Ipsi To The System

    3. Submit the screen to save the changes. 4. Repeat this procedure for each IPSI. Saving translations To save the translations to the hard disk drive, at the SAT, type save translation and press Enter. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 67: Chapter 7: Install An S8500 Server As An Lsp

    For how to administer PE, see Administrator Guide for Avaya Communication Manager (03-300509). To install a new S8500 Server as an LSP, first complete the tasks in Quick Start for Hardware Installation: Avaya S8500 Server. Then complete the tasks in the previous sections of this...
  • Page 68 Select This is a local survivable processor (LSP). For the Registration address field, enter the IP address of a C-LAN that controls the primary controller. If the primary controller is an S8500 Server, this address can be a PE IP address, if used, for the primary controller.

  • Page 69: Administering The Primary Controller

    If a G700 Media Gateway provides the serial number for the S8500 LSP license, skip this step and continue with Installing and verifying the license on the new LSP on page 70.

  • Page 70: Installing And Verifying The License On The New Lsp

    Installing and verifying the license on the new LSP On the S8500 LSP, install a new license file with the appropriate settings for an LSP server. To install the license file and the authentication file, complete the following steps: 1.

  • Page 71: Opening The Tcp Ports On The S8500 Lsp

    Opening the TCP ports on the S8500 LSP Opening the TCP ports on the S8500 LSP You can open various TCP ports for Processor Ethernet (PE) on the firewall to enable the connections to work for the LSP. 1. In the Maintenance Web Interface, under Security, click Firewall.

  • Page 72: Verifying That The Primary Controller Identifies The New Lsp

    Verifying that the primary controller identifies the new LSP 1. Wait several minutes after you reset the S8500 LSP. On the primary controller, run the SAT command list survivable-processor to verify that the LSP server registers, and that translations are updated.

  • Page 73: Chapter 8: Postinstallation Administration

    3. To verify the location of the IPSI circuit packs,type list ipserver-interface and press Enter. For more information, see your planning documents and check the administration status on the following items: list station list trunk-group list hunt-group Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 74: Setting Rules For Daylight Savings Time

    Locations screen or the Date and Time screens. 3. When you finish, submit the screen to save the changes. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 75: Setting Locations (If Necessary)

    X). The location of a network region is defined on the SAT ip-network-region form (change ip-network-region X). The Location field in the ip-network-region form is part of the association to the daylight-savings-rule by which a IP phone behaves. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 76: Verifying The Date And The Time (Main Server Only)

    0 if this server is in a location that does not use daylight savings time 1-15 use an administered rule. The rule is administered using the SAT command daylight-savings-rules. For more information on the daylight-savings-rules, see Setting rules for daylight savings time on page 74. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 77: Clearing And Resolving Alarms

    Enabling and disabling the Ethernet switch ports You might want to disable unused ports on the Avaya Ethernet switch, if used. 1. To select an Ethernet switch to administer, under Security, click Ethernet Switch Ports. Installing and Configuring the Avaya S8500 Server...

  • Page 78: Enabling Alarms To Inads By Way Of A Modem

    Enabling alarms to INADS by way of a modem 1. Start an SSH session on the server. 2. Type almenable -d b and press Enter 3. To verify that the alarms are enable type almenable and press Enter Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 79: Enabling Alarms To Inads By Way Of The Snmp Module

    6. Log off. Backing up files to the compact flash media Note: Avaya requires the use of industrial grade compact flash media. Note: 1. Connect the compact flash drive to one of the USB ports on the front of the server.

  • Page 80: Before Leaving The Site

    - https must be enabled to access the Maintenance Web Interface - def-sat must be enabled to access the SAT commands - 162/udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch Installing and Configuring the Avaya S8500 Server...

  • Page 81: Chapter 9: Installation Verification

    Important: before you run this test. 1. On a SAT command line, type test license and press Enter. 2. Verify that the Test Results screen shows PASS in the Results column. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 82: S8500 Leds

    Chapter 9: Installation verification S8500 LEDs The Avaya S8500 Servers have five or six LEDs on the front and four LEDs on the back. The S8500B and S8500C have the same LEDs but in different locations. The S8500B can have an additional LED indicating activity on the optional floppy disk drive.
  • Page 83 S8500B. Each port connector has two LEDs, one for transmission activity and one to indicate the transmission speed. The port LEDs on the S8500C are the same as on the S8500B. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 84: Additional Server Led Information

    15. See Figure 2: S8500C back panel on page 11. Additional server LED information For more information on server LEDs, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 85: Avaya C360 Ethernet Switch Leds

    LEDs are selectable with a set of two left/right buttons. The port LEDs display the status of the selected function for each port. For more information about the on/off and blinking states of the LEDs, see the documentation for the Ethernet switch. System and port function LEDs on C360 Avaya Ethernet switches LED Name Description System LEDs...

  • Page 86: Ups Leds

    Figure notes: 1. Normal mode indicator 5. Off button 2. Battery mode indicator 6. On button 3. Bypass mode indicator 7. Bar graph indicators 4. Test/Alarm reset button 8. Alarm indicators Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 87: Tn2312Bp Ipsi Leds

    For a static address, the display shows (Figure 18: IPSI LED display for a static IP address on page 89) I P. - Connectivity Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 88 7. Network control RJ45 connector 3. Amber LED 8. Four-character LED display 4. Yellow LED (tone clock status) 9. Pushbutton switch 5. Emergency transfer LED 10. Slot for the maintenance cable Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 89 TN2312BP IPSI LEDs Figure 18: IPSI LED display for a static IP address Figure notes: 1. The IPSI has a static IP 2. The IPSI has connectivity and an IP address. address. Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 90 Figure 19: IPSI LED display indicating connectivity status for a DHCP IP address Connectivity status The IPSI is connected to a server. The IPSI has an IP address. The Services laptop computer is connected to the IPSI services port. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 91: Appendix A: Server Access

    SSH access, how to log on to the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: Services personnel only. In this version, some values shown in the procedure below are pre-selected.
  • Page 92 Appendix A: Server access Note: Many Avaya products support access with SSH. However, Avaya does not Note: provide support for third-party clients that are used for SSH access. Problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 93: Connecting To The Server Directly

    1. Plug one end of the CAT5 cable into the Services access port on the back of the server. For more information, see Services laptop computer connected directly to the S8500 Server on page 94. Plug the other end of the CAT5 cross-over cable into the NIC on your computer.
  • Page 94 Appendix A: Server access Figure 20: Services laptop computer connected directly to the S8500 Server cadlsrv3 KLC 093004 Figure notes: 1. Services laptop computer 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. CAT5 cross-over cable Note:...
  • Page 95 Connecting to the server directly Figure 21: Services laptop computer connected directly to the S8500 Server cadlsrv3 KLC 093004 Figure notes: 1. Services laptop computer 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. CAT5 cross-over cable...

  • Page 96: Connecting To The Server Remotely Over The Network

    You can access the server through an analog modem. The remote connection requires a minimum data speed of 33.5 kilobits per second. On the S8500 Server, access the server through the remote maintenance board (SAMP) that is installed in the server. For how to access the SAMP, see Using the Avaya Server Availability Management Processor (SAMP) (03-300322).

  • Page 97: Accessing The Maintenance Web Interface

    Over the customer network with MS Internet Explorer 5.5 or 6.0. Directly to the Services port on the server. For more information, see Services laptop computer connected directly to the S8500 Server on page 94. To access the Maintenance Web Interface, you must first bypass any proxy servers.

  • Page 98: Using The Sat Command Line Prompt

    When prompted, log in. Logins for Avaya technicians and BusinessPartners Avaya field technicians and BusinessPartners must use a Services login such as craft or dadmin to perform initial configuration and upgrades. An Avaya field technician can use a unique password that is assigned to the customer system.

  • Page 99: Configuring The Network For Windows 2000 And Xp

    Configuring the network for Windows 2000 and XP Customers can set up their own logins to access Avaya servers. You must have superuser permission to create or change logins and passwords. NOTE: do not start login IDs with a number. For more information, see the Avaya Communication Manager Basic Administration Quick Reference (03-300363).

  • Page 100: Setting The Browser Options For Internet Explorer 6.0

    If the IP addresses have the first or first and second octets the same, you can shorten the addresses to xxx.xxx.* (example, 135.9.*). 5. Click OK to close each dialog box. Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 101: Appendix B: Installation Troubleshooting

    Troubleshooting the installation of the server hardware on page 101 Troubleshooting the configuration of the server hardware on page 102 Troubleshooting the installation of the license file and the Avaya authentication file page 104 Troubleshooting the installation of the server hardware Problem...

  • Page 102: Troubleshooting The Configuration Of The Server Hardware

    Ensure that you are using the correct IP address, 192.11.13.6 Ensure that you are using the correct login and password. Ensure that the NIC on the laptop is configured correctly. 1 of 2 Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 103 LED is not filled in The IPSI is not administered. The system The IPSI does not have the current firmware. Upgrade the generates an alarm firmware. when first connect to IPSI 2 of 2 Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 104: Troubleshooting The Installation Of The License File And The Avaya Authentication File

    1 and press Enter to reset the 30-minute clock. ASG does not work Re-install the Avaya authentication files. Cannot install the authentication Administer a super-user login on the active server. file Installing and Configuring the Avaya S8500 Server January 2008...

  • Page 105: Index

    ....translation file ... . connection to LAN, verifying IP address Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 106 ..modem, enabling alarms to INADS SNMP modules ....administering Installing and Configuring the Avaya S8500 Server January 2008...
  • Page 107 ....Wizard, installation ..TCP ports, opening on an S8500 LSP Telnet ...
  • Page 108 Index Installing and Configuring the Avaya S8500 Server January 2008...

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