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4 Maintenance
All maintenance options for the Alphatron SSRS are completed in the Additional options page, web interface. The
maintenance options are as follows:
•
Upgrade or view the current version of Firmware.
•
Perform a factory reset.
To upgrade Firmware, do the following:
1. Click the UPDATE FIRMWARE button.
2. Select the Firmware upgrade package in the dialog box.
When the Firmware upgrade is complete, the device will automatically restart.
To perform a factory reset, do the following:
1. Click the FACTORY RESET button.
2. Click Yes in the dialog box.
Note All configuration options will be reset to the factory default, including the network IP address setting. The
default network IP address (172.31.0.100) must be entered manually in a web browser to regain access to the
web interface.
If the original default address was not changed, the web interface will refresh automatically.
When the reset is complete, the device will automatically restart.
To reboot click the REBOOT button. The device will automatically restart.
4.1 Troubleshooting
When the Alphatron SSRS device detects a problem, the front status LED will switch from green to orange.
To get an indication of what may be wrong, do one of the following:
•
Check the Syslog server if Syslog network logging is enabled.
•
Check the web interface of the device.
Below are tips for solving the following potential failures or issues:
•
Microphone surveillance failure.
•
Led surveillance failure.
•
Fog horn detection problems.
•
Display device boot failure.
4.1.1 Microphone Surveillance Failure
If the signal coming from one or more of the microphones on the Alphatron SSRS microphone unit is malfunctioning,
perform the following actions:
1. Check the cabling.
Note The power leads should be connected to the display unit, left side of the Mute connection. A
description of all the connectors is displayed on the back of the unit.
If the web interface indicates that all microphones are down, then the problem may be with the power cable
going to the microphone unit.
2. Check the individual microphone cabling.
Note Do this when only 1 microphone has failed.
35 | Maintenance
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