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Troubleshooting
If the listed problems occur, perform the recommended actions first before
reporting the detector as faulty.
Before performing the recommended actions listed below, perform Factory Reset (page 61).
Problem
Detector will not turn On
No LEDs/Audio/ Vibration
LCD display is not working
No sound ‑ Speaker
No sound ‑ Earset
Excessive MD noise
Excessive GPR
ground noise
Excessive MD
ground noise
Shafts stuck/don't move
smoothly when extending
due to sand or dirt
contamination
56 | Troubleshooting, Safety, and Maintenance
Recommended Action
1. Ensure that the battery is charged.
2. Remove and refit the battery.
1. Check that the LED, Audio, or Vibration Feedback Settings are On for each
sensor (page 25).
2. Ensure that Night Vision Mode is disabled (page 24).
3. Ensure that Tactical Mode is disabled (page 26).
1. Check that the LCD is On (page 24).
2. Ensure that Night Vision Mode is disabled (page 24).
3. Ensure that Tactical Mode is disabled (page 26).
1. Check the Audio Output Mode is not set to 'Speaker Off' (page 27).
2. Check the Audio Output Mode is not set to 'Speaker Auto‑Mute' with an
Earset connected (page 27).
3. Check the Volume is set to an audible level (page 27).
4. Check the Audio Feedback Settings are enabled for the applicable sensor
(page 25)
5. Check the applicable Sensor is enabled (MD page 29, GPR page 36).
1. Check the earset is properly connected.
2. Check the Volume is set to an audible level (page 27).
3. Check the Audio Feedback Settings are enabled for the applicable sensor
(page 25)
4. Check the applicable Sensor is enabled (MD page 29, GPR page 36).
5. Remove the earset and inspect the connectors for contamination or
damage.
6. Replace the earset.
1. Perform Noise Cancel (page 34).
2. Move away from the source of the noise.
1. Perform GPR Skyshot (page 38).
2. Adjust Start/Stop Gates (page 40).
3. Adjust GPR Sensitivity as necessary (page 39).
1. Perform Ground Balance (page 32).
2. Adjust MD Sensitivity as necessary (page 35).
1. Open camlocks and extend shafts fully.
2. Wipe the shafts clean with a clean damp cloth.
3. Collapse and extend shafts repeatedly, cleaning as necessary until shafts
move smoothly.
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