Dell EMC DP5300 Field Replacement Manual page 100

DELL EMC CONFIDENTIAL
Restart the IDPA
Start up the IDPA
Troubleshooting startup
Integrated Data Protection Appliance (IDPA) 2.1 Field Replacement Guide
100
Powering on the IDPA requires starting individual components in the correct order.
Procedure
1. Power on Data Domain system.
2. Power on the NDMP accelerator or accelerators if they are included in the
configuration.
Note
Do not continue until both Data Domain and all NDMP accelerators are fully
initialized.
3. For configurations with a physical Avamar implementation, power on the utility
node and storage nodes.
This step is not necessary for configurations with AVE.
Note
Do not continue until Avamar is fully initialized.
4. Power on each of the ESXi servers, moving from the bottom server to the top.
Results
The rest of the process finishes automatically. Once the ESXi servers are powered on,
IDPA automatically starts vCenter, ACM, all DPSearch nodes, the DP Advisor nodes,
DP Central, AVE, and Avamar Proxy.
For issues during startup, refer to
If one part of the startup process fails to complete automatically, the problem can be
resolved manually to allow startup to continue.
Avamar does not start
If Avamar does not complete startup, connect to the Avamar server. If Avamar reports
that GSAN did not shut down cleanly, select the option to roll back to the last
checkpoint.
The ACM does not start
If the ACM service does not start within 2 hours and 15 minutes of powering on the
appliance, one or more of the following components are not powered on or are not
accessible on the network:
Data Domain
l
AVE
l
The Data Domain component must be powered on and accessible before the ESXi host
is powered on.
1. Verify that the components that are required for the configuration are powered
on.
Troubleshooting startup on page 100.