Troubleshooting - FujiFilm instax mini Link User Manual

Troubleshooting

Please check the following items before considering a problem to
be a malfunction. If the problem persists even after taking action,
please contact the FUJIFILM service center for repair in your
country or visit the website below.
FUJIFILM website: http://www.fujifilm.com/
If the following problem occurs���
Problem Possible causes and solutions
I cannot turn on • The battery may not be charged. Please
the printer. charge the printer.
• You did not press the Power button for
long enough. Press and hold the Power
button for approximately 1 second.
The battery If you use the printer in a very cold
loses its charge environment, the battery will drain quickly.
quickly. Please keep the printer warm before
printing.
The power cut The battery level may be low. Please charge
off during use. the printer.
Charging does Make sure that the USB power adapter plug
not start. is properly connected to the power outlet.
It takes too long At low temperatures, charging may take
to charge. some time.
Charging stops Charge the battery in a temperature range of
during charging. 5 °C to 40 °C (41 ºF to 104 ºF). If you cannot
charge the printer in this range, contact your
FUJIFILM dealer or support center.
The printer does • There may be a temporary malfunction.
not work Please press the reset button. If it still does
properly. not work properly, please contact our
repair service center for repair.
• The battery may not be charged. Please
charge the printer.
The film pack • Please use FUJIFILM INSTAX Mini Instant
does not load or Film (other films cannot be used).
does not load • Align the yellow mark on the film pack
smoothly. with the printer alignment mark (yellow)
and load it.
The film does • The film may be misaligned due to shock
not unload. such as vibration or dropping. Please load
a new film pack.
• If the film is jammed, turn the printer off
and turn it on again. If the problem
persists, remove the jammed film and
then load a new film pack.
Some or all of Do not open the film door until the film is
the finished used up. If the film door is opened with film
prints are white. remaining, the film is exposed and the
exposed area becomes white.
The print is • Do not shake, bend, fold or hold the print
uneven. immediately after it is printed.
• Do not obstruct the film ejection slot.
12
Problem Possible causes and solutions
I cannot reprint The stored image is deleted when the printer
images. is turned off.
I cannot change Setting [Camera operation settings] on the
the App mode mini Link App to [ON] enables the
even when Smartphone App linked function to work.
operating the Check the direction the printer is facing.
INSTAX Mini Link
App.
The function Confirm that [Camera operation settings] on
that is used by the INSTAX Mini Link App is set to [ON].
tilting the
printer does not
work.