Creating A Sd Card Image; Pam Firmware Upgrade From Pre 5.X To 5.X - HID PIVCLASS M2000 Installation And Configuration Manual

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4.2.1 Creating a SD card image

If your PC has a SD card reader/writer, you can create an SD card consisting of the latest release PAM
Firmware by downloading the SD card image from the software distribution web site.
1. Install the following tools:
7-zip from:
HDD Raw Copy Tool from:
2. Open a web browser and enter the address of the pivCLASS software distribution site.
Note: This was provided in the entitlement email from HID Global and usually takes the form of:
http://www.pivcheck.com/<folder>
3. From the firmware directory download the desired SD card image file, for example:
firmware_A.B.C.D.dd.bz2 (where A.B.C.D is the release number).
4. Unzip the .bz2 file using 7-zip. The file size will be approximately 2 GB.
5. To create the SD Card Image, launch the HDD Guru HDD Raw Copy Tool.
6. Double-click on File to browse to the location containing the .dd file.
7. Select the file and click Continue.
8. Select the SD card as the destination and click START to begin the sector copy.
9. When complete, the SD card can be removed and is available for use in a PAM.
Note: After booting, the PAM will be returned to factory defaults.

4.2.2 PAM firmware upgrade from pre 5.x to 5.x

To upgrade to 5.x PAM Firmware, the upgrade must be treated as a new installation by creating an SD card
consisting of the latest release PAM firmware by downloading the SD card image from the pivCLASS software
distribution web site.
Note: Make sure to utilize the SD cards shipped from HID Global. Do not use SD cards acquired through other
means.
Note: Make sure to verify the power supply is minimally compliant to the specifications listed in
Section 2 Specifications. Early versions of PAM had lower power requirements resulting in possible
power supply issues for existing installations.
To perform the Firmware upgrade perform the following steps:
1. Power down the PAM.
2. Remove the cover from the PAM.
3. Remove the SD card from the PAM (located on the top right). This will require removing or loosening
the retaining screws.
4. Update the Firmware on the SD card by performing the procedure in Section 4.2.1 Creating a SD card
image.
5. Once the firmware has been updated on the SD card replace the card in the PAM.
6. Re-secure the PAM and reinstall the cover and power up the system.
Configure the PAM with the necessary settings and within the Reader Services, see Section 5 PAM configuration.
14
Installing the module
http://7-zip.org/download.html
http://hddguru.com/software/HDD-Raw-Copy-Tool
PLT-01628, Rev. D.2
January 2019

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