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4
Troubleshooting
Problem
Lack of suction
No milk being
expressed
Pain in the
breast area
when expressing
Milk drawn up
the Let-down
Massage Cushion
Cracking/
Discoloring
Components
broken or lost
If you are unable to solve the problem with the provided information, contact the
Philips AVENT Consumer Care staffs. You can also consult your health professional
or breast-feeding advisor.
EN
16
Solution
• Make sure that all the components are assembled correctly
and that the valve is the right way up.
• Make sure that the diaphragm and Let-down Massage
Cushion are fitted securely to the pump body and a
perfect seal is created.
• Make sure that suction is created and the pump is correctly
assembled. Relax and try again, expression may improve
after practice. Please refer to the "Hints to help you suc-
ceed" section.
• You may pump too hard. You do not need to use all the
suction that the pump can generate. Try pressing the handle
halfway and remember the 2-3 seconds pumping cycles.
• Consult your health professional/breast-feeding advisor
(see section "Hints to help you succeed").
• Remove and refit the Let-down Massage Cushion. Make
sure that it is installed correctly and firmly.
• Try leaning lightly forward.
• Avoid contact antibacterial or abrasive detergents/cleaners.
• Combinations of detergents, cleaning products, sterilization
solution, softened water, and temperature fluctuations may
cause the plastic to crack. If any crack is found, stop using
the pump immediately. Contact Philips AVENT consumer
care center for spare components.
• Food coloring can discolor components, but it will not
affect your usage.
• Keep all the components away from the source of heat or
direct sunlight as it can discolor components.
• Contact Philips AVENT consumer care center for spare
components. For detailed contact information, see the back
cover of this user manual.
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