Frequently Asked Questions - Thermo Scientific TSX Series Installation And Operation Manual

Frequently Asked Questions

10 Frequently
Asked Questions
32 Installation and Operation
How does this refrigeration technology work?
TSX uses a non-toxic, non-hazardous refrigerant embedded in the walls to absorb
and channel heat energy to an internal, solid-state heat pump. The heat pump
cools the refrigerant material when it channels the heat energy out of the system
and into the ambient environment.
How reliable is the system?
We have conducted strenuous-life testing studies to develop confidence in the
construction and system design of our refrigerator. Our studies indicate at least a
10-year life expectancy based on these stringent test protocols. TSX systems have
no internal mechanical parts, are easy to operate and require minimal
maintenance.
What is the product warranty?
Thermo Scientific offers a 2-year product warranty on parts and labor and a
7-year warranty on the PHP part.
Is the power cord healthcare/NEMA approved?
Yes, it is a National Electrical Manufacturers Association (NEMA) approved plug
(indicated by a green dot on the cable).
Why is there a battery?
The included internal, standard-sized, non-rechargeable lithium CR123A battery
provides continuous power to internal data logging.
How long before I can use the product?
In a normal ambient environment, your refrigerator should pull down to the
target set point within a couple of hours. It is common industry practice to
monitor the unit over 48 hours to ensure it is holding the set point temperature.
Why is there condensation building up on the walls?
Condensation is completely normal in a cold wall refrigeration system.
Condensation occurs when humid air cools when in contact with the cold walls
and excess water vapor condenses on the walls as droplets. There is an
out-of-sight system that collects and evaporates the excess runoff. You may see
excess condensation during the initial cool down period.
Where can I find the Serial Number?
You can find your important and specific product information by accessing the
control interface.
The product Serial Number can also be found on the shipping label (on the
shipping box) and on the product label (on the side of unit).
Thermo Scientific TSX 5.5 cu.ft Undercounter Refrigerator