Thermo Scientific TSX Series Installation And Operation Manual
Thermo Scientific TSX Series Installation And Operation Manual

Thermo Scientific TSX Series Installation And Operation Manual

Ultra low temperature freezers

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Ultra Low Temperature Freezers
TSX Series
Installation and Operation
333480H01 • Revision B • 01/23/2024

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Summary of Contents for Thermo Scientific TSX Series

  • Page 1 Ultra Low Temperature Freezers TSX Series Installation and Operation 333480H01 • Revision B • 01/23/2024...
  • Page 2 IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in damage to the unit, injury to operating personnel, and poor equipment performance. CAUTION All internal adjustments and maintenance must be performed by qualified service personnel. Material in this manual is for informational purposes only.
  • Page 3: Table Of Contents

    Contents Intended Use ............... 1 Intended Use - General Purpose ......1 Intended Use - Medical Device......... 1 EPA ENERGY STAR..........1 Safety Precautions ............3 Unpacking ..............5 Packing List ..............6 General Recommendations.......... 7 Temperature Monitoring ........... 7 General Usage ............
  • Page 4 Start Up ............... 12 Initial Start Up............12 Operation..............15 Operation Overview..........15 Home Screen ............15 Settings..............15 Event Log..............20 Warnings..............20 Users ............... 20 Reports ..............22 Power Off and Standby Mode ........23 Health Status and Warning Management ..... 25 Health Status Overview ..........
  • Page 5 Gasket Maintenance ..........32 Defrosting the Freezer ..........32 Battery Maintenance ..........33 Maintenance Schedule ..........33 Troubleshooting Guide..........34 Warranty ..............38 Warranty (International) ..........39 Appendix A: Warning / Caution Summary ....40 Appendix B: Event Log Detail........48 Appendix C: City Time Zone ........
  • Page 6: Intended Use

    The General Purpose Models described below: The Ultra Low Temperature (ULT) Freezers TSX Series (Model/s with 'F', for example TSX40086FA) are intended for long term storage and preservation of samples or inventory at temperatures between -40 °C to -86 °C. The ULT Freezers are intended to be used by trained personnel in a professional environment.
  • Page 7 EPA ENERGY STAR Lab Grade Refrigerators and Freezers: This product family has been voluntarily evaluated, and found compliant, by an EPA approved certification body to the EPA ENERGY STAR Laboratory Grade Refrigerators and Freezers Specification 1.1. This compliance is verified at 24.0 °C ±...
  • Page 8: Safety Precautions

    Safety Precautions In this manual, the following symbols and conventions are CAUTION: “Risk of fire”. This unit is charged used: with hydrocarbon refrigerants. This symbol used alone indicates important operating instructions which reduce the risk of WARNING: This symbol indicates potentially injury or poor performance of the unit.
  • Page 9 Canadian ISED IC Notice Material Content and Evaluation This ISM digital apparatus complies with Canadian ICES-001, of Chemicals Class A. Cet appareil ISM est conforme á la norme NMB-001 du Canada, Classe A. REACH - Europe Contains Transmitter module IC: 5718A-METSR. Thermo Fisher Scientific is committed to meeting all The term “IC”...
  • Page 10: Unpacking

    Unpacking At delivery, examine the exterior for physical damage while the carrier’s representative is present. If exterior damage is present, carefully unpack and inspect the unit and all accessories for damage. If there is no exterior damage, unpack and inspect the equipment within five days of delivery.
  • Page 11: Packing List

    Packing List This manual can be found at www.thermofisher.com/usermanuals Inside the freezer cabinet is a bag containing: • A handle lock key • A remote warning contact connector • Posts for rear spacing • Certificate of Calibration • EC Declaration of Conformance •...
  • Page 12: General Recommendations

    General Recommendations Temperature Monitoring The shelf load ratings are as follows: • For generic storage, the shelf rating is 150lb. IMPORTANT NOTE: We recommend the use • Including the considerations mentioned above, the shelf of a redundant and independent temperature ratings for the rack-based storage is as follows: monitoring system so that the freezer can be monitored continuously for performance...
  • Page 13: Operating Standards

    For the 100V input condition this should be +10% and -8%. • For the TSX series, the ULT should not be connected to a GFCI (Ground Fault Circuit Interrupter) protected outlet as it may be subject to nuisance tripping.
  • Page 14: Installation

    Installation WARNING: Always connect the freezer to a WARNING: Do not exceed the electrical rating dedicated (separate) circuit. Each freezer is printed on the data plate located on the lower equipped with a service cord and plug left side of the unit. designed to connect it to a power outlet which delivers the correct voltage.
  • Page 15: Leveling

    Door Operation Upright freezer models are equipped with an advanced assembly, specifically designed for ultra-low temperature freezers. Features include: • One-hand operation. • A front-accessible lock. • Hasps for a standard padlock to provide additional security. Length of the shackle must be between 3/4 inch (1.9 cm) and 11/2 inch (3.8 cm).
  • Page 16: Pressure Equalization Port

    a valid proximity card below the display area. Once the door is open, remove the 9V battery. Note: The terminals are polarized, therefore orient the 9 V battery properly according to plus and minus shown behind USB cover. Closing the Door Note: The latch does not automatically engage upon closing the door.
  • Page 17: Start Up

    2. Turn ON the power switch, located behind the front grille door, near the upper left corner. 3. Once the freezer is powered ON, the Thermo Scientific logo is displayed on the front screen. If this is the first time the unit is being turned ON, an initial setup must be completed.
  • Page 18 Figure 11. Unit Access Mode Screen Figure 8. Set Region Screen (Optional) This screen allows you to specify the Access Mode. When entering your “City” into Region Setup screen, refer to If Secure Access is selected, at least one administrative Appendix C: City Time Zone.
  • Page 19 The Additional Resources screen shows QR codes that directs the user to Warranty Registration (https://www.thermofisher.com/labwarranty) and User Manual Database (https://www.thermofisher.com/usermanuals). Figure 14. Units Setup Screen The Setup Complete screen shows the default Unit Name (“ULT Freezer”) and setpoints (temperature, high temperature, and low temperature).
  • Page 20: Operation

    Operation Operation Overview • A login button to login into the system. This is only visible in Secure Access Mode. Refer to User Login for more information. Once you have successfully completed the initial startup • The setpoint temperature is displayed. This can be procedures, the freezer starts operating normally and the only changed by pressing the setpoint button at the bottom actions required are:...
  • Page 21 • High temperature: The range of the High Temperature warning setpoint is from 0 °C to within 5 °C of operating setpoint. Note: The warm warning will be disabled for 12 hours from a warm start condition. • Low Temperature: The range is –99 °C to within 5 °C of operating setpoint.
  • Page 22 Figure 20. Setpoints Screen • Control up / down or pressing the up / down arrows. Note: A setpoint change may automatically change the warm and / or cold warning setpoints as well to prevent unnecessary warnings. • After selecting the temperatures, press the Save button to confirm changes.
  • Page 23 • Power Recovery Delay: Press this button to set the time delay upon startup after power failure. Default is 0. • Backup System: This screen allows the user to select the backup setpoint for units with a backup system installed. For more information, refer to Backup System (Optional).
  • Page 24 Figure 25. Remote Serial Screen Figure 24. Date Screen Files and Info • Region: This is used to set the region and time zone the unit is operating from. The following screen is displayed when the Files and Info button is selected: •...
  • Page 25: Event Log

    • Support: Press this button to view the service contact information. • User Manual: QR Code/Link to download the user manual. • Warranty Registration: QR code / Link to perform warranty registration. • Configuration Files: This is used to export or import configuration files.
  • Page 26 Fill in the information in the fields and press Add User. A ’*’ denotes a required field. • First Name: Enter the user’s first name. • Last Name: Enter the user’s last name. Email: Enter the user’s email address. • •...
  • Page 27: Reports

    To deactivate a user, press the Deactivate button. A deactivated user can be reactivated by pressing the user entry in the Users screen and pressing the Activate button. Figure 33. Edit User Screen Managing Access Cards When the Access Card system is installed, the Edit User screen allows assigning cards to each user.
  • Page 28 Figure 36. Chart Event Icons Icons related to events will appear on the top of the chart. Icon Description Door Open Power Failure Temperature Warning Service Multiple Events Figure 35. Export Log Screen Chart The Chart screen shows the unit temperature over recent history.
  • Page 29: Power Off And Standby Mode

    Power Off and Standby Mode There is a standby power button on the front of the unit. When pressed and held for approximately 3 seconds, the user is prompted to confirm that the unit will be placed into Standby mode. CAUTION: In Standby mode, the refrigeration system shuts down and the unit will not cool.
  • Page 30: Health Status And Warning Management

    Health Status and Warning Management Health Status Overview replacement is recommended. Press the Reset icon after replacing the system battery to reset the replacement countdown timer. Selecting the Health Status (green heart) icon in the home • Battery & BUS: This section is displayed on units with a screen displays the following screen: Backup System (BUS).
  • Page 31: Warning / Cautions

    Figure 42. Home Screen with Caution / Warning Figure 40. Home Screen with Notification / Caution Press the red bell for additional information about the Press the yellow triangle to display additional notification warnings. details. Figure 43. Caution / Warning Detail Screen Figure 41.
  • Page 32: Backup System (Optional)

    Backup System (Optional) When you purchase a built-in CO or LN optional backup DANGER: The gases produced by system for the freezer, backup control is integrated into the evaporation of CO or LN are non-poisonous main user interface. but displace the oxygen in a confined space and can cause asphyxiation.
  • Page 33: Start Up

    Note: Small raised area of washer fits into groove of nipple. The washer will feel snug when trying to shift side to side on Operation nipple. The washers are designed for a limited number of attachments/disconnections from the supply and may wear overtime.
  • Page 34: Chart Recorders (Freestanding)

    Chart Recorders (Freestanding) Chart Recorder information can be found here: Ultra Low Temperature Freezers Chart Recorders (Freestanding) |...
  • Page 35: Undercarriage Lighting (Optional)

    Undercarriage Lighting (Optional) Figure 45. Undercarriage Lighting Modification of Undercarriage lighting is intended to provide additional visual indication of the freezer health status. The lighting displayed is Undercarriage Lights synchronized with the health status indication displayed on the freezer's user interface. Settings There are 3 colors that may be displayed in the undercarriage system:...
  • Page 36: Disconnecting The Undercarriage Light System

    Disconnecting the Undercarriage Light System To physically disconnect the undercarriage lighting system, disconnect the harness connection located behind the front grill housing shown in Figure 46. This may be necessary if moving a larger unit through a doorway. Figure 46. Disconnecting the Undercarriage Light System Ultra Low Temperature Freezers Undercarriage Lighting (Optional) |...
  • Page 37: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Cleaning the Condenser CAUTION: Maintenance should only be Filter performed by trained personnel. Clean the condenser filters every 2 or 3 months. WARNING: Unauthorized repair of your freezer will invalidate your warranty. Contact There are 2 condenser filters: a main filter and a lower filter for Technical Service at 1-800-438-4851 for extra air flow into the condenser.
  • Page 38: Battery Maintenance

    Battery Maintenance Maintenance Schedule The freezer monitors the voltage status of the battery daily Regular maintenance is important to keep the unit working and indicates a battery failure via visual and auditory warning. properly. Inspect/Clean as directed in the table below. Replace the battery as indicated by system warnings or as necessary per individual status evaluation.
  • Page 39: Troubleshooting Guide

    Troubleshooting Guide This section is a guide to troubleshooting general operational problems. Problem Cause Solution Allow ample time to recover from loading warm product. Do not overload cabinet. Warm load / Overload. Refer to Initial Loading in user manual for loading procedures.
  • Page 40 Breaker switch off. Always use a dedicated, properly grounded circuit. Power failure to the unit. For the TSX series, the ULT should not be connected to a GFCI (Ground Fault Circuit Interrupter) protected outlet as it may be subject to nuisance tripping.
  • Page 41 Problem Cause Solution Compressor may run continuously at colder setpoint Freezer setpoint is low. depending on the ambient to optimize for energy consumption and temperature peak variation. Unit compressors run Frost build up. Defrost the unit. Refer to Defrosting the Freezer continuously.
  • Page 42 Problem Cause Solution Level the unit. Unit is not level. Refer to Leveling section. Frost accumulated on Wipe with a soft cloth or cryo-gloved hand. outer door gasket. Ensure door latch is securing. Lubricate the door latch Difficult to close / open Door latch problem.
  • Page 43: Warranty

    Be sure to register your warranty online: www.thermofisher.com/labwarranty THERMO FISHER SCIENTIFIC USA FREEZER WARRANTY FOR TSX SERIES The Warranty Period starts two weeks from the date your equipment is shipped from our facility. This allows for shipping time so the warranty will go into effect at approximately the same time your equipment is delivered. The warranty protection extends to any subsequent owner during the warranty period.
  • Page 44: Warranty (International)

    Warranty (International) THERMO FISHER SCIENTIFIC FREEZER INTERNATIONAL WARRANTY FOR TSX SERIES The Warranty Period starts two months from the date your equipment is shipped from our facility. This allows for shipping time so the warranty will go into effect at approximately the same time your equipment is delivered. The warranty protection extends to any subsequent owner during the warranty period.
  • Page 45: Appendix A: Warning / Caution Summary

    Appendix A: Warning / Caution Summary Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: BUS Battery Disconnected Warning Details: BUS Battery Disconnected Warning Bus Battery active. Bus will be unable operate during a Disconnected High power failure. May take up to 4 hrs. to clear Warning even with a new battery.
  • Page 46 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: BUS Probe Failure Warning Details: BUS Probe Failure Warning active. BUS Probe Failure High Check that bus battery is connected. Contact Warning customer service. Ticker: BUS Probe Failure Header: BUS Probe Failure Warning Recovered Details: BUS Probe Failure Warning has...
  • Page 47 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: Control Probe Failure Warning Recovered Control Probe Details: Control Probe Failure Warning has Failure Warning None Yellow None None recovered. Select check box and press Recovered Acknowledge to clear this notification. Ticker: None Header: Door Open Warning Details: Door Open Warning active.
  • Page 48 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: Extreme Ambient Caution Details: Ambient temperature has exceeded the Extreme Ambient setpoint of XX [CF]. None Yellow None None Extreme Ambient Ensure room temperature is properly Caution controlled. Ticker: None Header: Fan Low RPM Warning Message: Fan Low RPM Warning active.
  • Page 49 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: Heat Exchange Probe Failure Warning Details: Heat Exchange Probe Failure Warning active. The freezer will continue to Heat Exchange High operate but expect increased temperature Probe Failure variation and recovery times. Contact Warning customer service.
  • Page 50 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: Power Failure Warning Details: Power Failure Warning active. Unit in Power Failure power failure; display operating on battery High Warning power. Check unit plug, unit circuit breaker in the ON position, and supply voltage.
  • Page 51 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: System Battery Disconnected Warning Recovered System Battery Details: System Battery Disconnected Disconnected None Yellow None None Warning has recovered. System battery Warning Recovered reconnected. Select check box and press Acknowledge to clear this notification.
  • Page 52 Warning/ Caution Summary Warning/ Tone Heart Remote Ring-back Message Details Caution Header: Unacknowledged Messages [Warnings/Cautions] Details: There are [xx] additional Unacknowledged unacknowledged messages regarding None Yellow None None Messages Caution [message type] since [date and time]. See event log for details. Select check box and press Acknowledge to clear this notification.
  • Page 53: Appendix B: Event Log Detail

    Appendix B: Event Log Detail Event Log Entry Detail Item Message Header: Automatic Firmware Update Role: N/A Automatic Firmware Update Mode: N/A Detail: Parameter table automatically updated. Header: BUS Battery Reset Role: Logged in user or anonymous in full access mode. BUS Battery Reset Mode: Full access or secure mode.
  • Page 54 Event Log Entry Detail Item Message Header: Configuration Import Duplicate User IDs Role: Logged in user for secure mode. Anonymous for full access mode. Configuration Import Duplicate Mode: Full access or secure mode. User IDs Detail: The below users were not imported due to collision with existing User IDs: [List of user names].
  • Page 55 Event Log Entry Detail Item Message Header: Flash Settings Role: N/A Flash Settings Mode: N/A Detail: [List of current flash settings] Header: HID Access Role: N/A HID Access Mode: Secure mode and HID option installed. Detail: User XXX scanned and door unlocked. Header: High Temperature Warning Test Role: N/A High Temperature Warning...
  • Page 56 Event Log Entry Detail Item Message Header: Password Updated Role: N/A Password Updated Mode: Secure mode only. Detail: The password for user XXX has been updated. Header: Power Brief Interruption [Detected, Recovered] Role: N/A Power Brief Interruption Mode: N/A Detail: A brief interruption of power has been [detected, recovered]. [Error code: X] Header: Reset to Factory Defaults Role: Logged in user or anonymous in full access mode.
  • Page 57 Event Log Entry Detail Item Message Header: UI Switch Standby Role: Logged in user for secure mode. Anonymous for full access mode. UI Switch Standby Mode: Full access or secure mode. Detail: System has been placed into standby. Header: Unit Information Role: N/A Unit Information Mode: N/A...
  • Page 58 Event Log Entry Detail Item Message Header: User Details Updated Role: N/A User Details Updated Mode: Secure mode only. Detail: User XXX details successfully updated. Header: User Interface Setting Change Role: Logged in user for secure mode. Anonymous for full access mode User Interface Setting Change Mode: Full access or secure mode.
  • Page 59: Appendix C: City Time Zone

    Appendix C: City Time Zone Time specified in the time zone indicates the difference with UTC. Time Zone City Time Zone City ElAaiun Gaborone Freetown Harare Lome Johannesburg Abidjan Khartoum Accra Kigali Bamako Lubumbashi Banjul Lusaka (Africa | +00:00) Bissau (Africa | +02:00) Maputo Casablanca...
  • Page 60 Time Zone City Time Zone City (America | -02:00) Noronha Grenada Guadeloupe Araguaina Guyana Bahia Halifax Belem Kralendijk Cayenne LaPaz Fortaleza LowerPrinces Godthab Manaus (America | -03:00) Maceio Marigot Miquelon Martinique Montevideo Moncton Paramaribo Montserrat (America | -04:00) Recife PortofSpain Santarem PortoVelho SaoPaulo...
  • Page 61 Time Zone City Time Zone City Iqaluit Boise Jamaica CambridgeBay Lima Chihuahua Nassau Creston NewYork DawsonCreek Nipigon Denver (America | -05:00) Panama Edmonton (America | -07:00) Pangnirtung FortNelson Port-au-Prince Hermosillo RioBranco Inuvik ThunderBay Mazatlan Toronto Ojinaga Phoenix BahiaBanderas Yellowknife Belize Chicago Dawson CostaRica...
  • Page 62 Time Zone City Time Zone City Palmer Aqtau (Antarctica | -03:00) Rothera Aqtobe Ashgabat (Arctic | +01:00) Longyearbyen Dushanbe Karachi (Asia | +05:00) Amman Oral Beirut Samarkand Damascus Tashkent (Asia | +02:00) Famagusta Yekaterinburg Gaza Hebron (Asia | +05:30) Colombo Jerusalem Kolkata Aden...
  • Page 63 Time Zone City Time Zone City Brunei Anadyr (Asia | +12:00) Choibalsan Kamchatka HongKong Irkutsk Canary KualaLumpur Faroe Kuching (Atlantic | +00:00) Madeira (Asia | +08:00) Macau Reykjavik Makassar StHelena Manila Shanghai Azores (Atlantic | -01:00) Singapore CapeVerde Taipei Ulaanbaatar (Atlantic | -02:00) SouthGeorgia (Atlantic | -03:00)
  • Page 64 Time Zone City Time Zone City Istanbul Kirov Bougainville Minsk Efate (Europe | +03:00) Moscow Guadalcanal Simferopol (Pacific | +11:00) Kosrae Volgograd Norfolk Noumea Astrakhan Pohnpei (Europe | +04:00) Samara Ulyanovsk Auckland Fiji Antananarivo Funafuti (Indian | +03:00) Comoro Kwajalein Mayotte (Pacific | +12:00) Majuro...
  • Page 65 Appendix D: Modbus ASCII (Read Only) Parameter Table Protocol Modbus ASCII Baud Rate 2400bps to 57.6Kbps Data Bits Stop Bits Parity Even Flow Control None Address 0 to 255 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type...
  • Page 66: Appendix D: Modbus Ascii (Read Only) Parameter Table

    Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response 3A 31 39 30 33 32 34 33 31 33 35 33 35 34 34 35 32 33 3A 31 39 30 34 31 System Bill 30 33 30 33 30 33...
  • Page 67 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response Convert the Float to decimal with below steps: 1.Open the link https://www.h-schmidt.net/ 3A 31 39 3A 31 39 FloatConverter/ 30 33 30 30 33 30 IEEE754.html 34 34 31 34 43 38...
  • Page 68 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response Convert the Float to decimal with below steps: 1.Open the link https://www.h-schmidt.net/ 3A 31 39 3A 31 39 FloatConverter/ 30 33 30 30 33 30 IEEE754.html 34 34 31 34 44 34...
  • Page 69 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response Convert the Float to decimal with below steps: 1.Open the link https://www.h-schmidt.net/ 3A 31 39 3A 31 39 FloatConverter/ 30 33 30 30 33 30 IEEE754.html 34 43 32 34 45 30...
  • Page 70 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response Convert the Float to decimal with below steps. 1.Open the link https:// www.h-schmidt.net/ 3A 31 39 3A 31 39 FloatConverter/ 30 33 30 30 33 30 IEEE754.html 34 34 31 34 45 43...
  • Page 71 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response 1 = Active / 0 = Inactive b19 BUS Battery Disconnection, b18 System Battery Disconnection, b17 Water temperature, b16 Wrong Power, b15 Refrigeration System Failure (TSX only), b14 Reserved for factory use only (Water Cooled pressure...
  • Page 72 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response b0 - Bus Solenoid Injection, b1 - Bus Pressure switch, b2 - Reserved for factory use only, b3 - Line voltage circuit state change (normal, buck, boost), b4 - Compensated line voltage change,...
  • Page 73 Relay Function Address Modbus Data Parameter Size Enclosure Data Remarks Code in Hex Command Type Response Convert the data value into signed 2's complement and 3A 31 39 3A 31 39 divide with 10,which gives 30 33 30 30 33 30 the setpoint.
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  • Page 75: Weee Compliance

    WEEE Compliance WEEE Compliance. This product is required to comply with the European Union’s Waste Electrical & English Electronic Equipment (WEEE) Directive 2012/19/EU. It is marked with the following symbol. Thermo Fisher Scientific has contracted with one or more recycling/disposal companies in each EU Member State, and this product should be disposed of or recycled through them.
  • Page 76: If You Need Assistance

    IF YOU NEED ASSISTANCE: Thermo Fisher Scientific products are backed by a global technical support team ready to support your applications. We offer cold storage accessories, including remote warnings, temperature recorders, and validation services. Visit www.thermofisher.com/support or call: Countries Sales North America +1 866 984 3766 India toll free...

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