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Avaya S8300 Manual page 5

Job aid, replacing the media server or its hard drive
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At the customer site
Use the following procedure to replace the S8300 hard drive or the S8300 Media Server circuit pack
(including its hard drive).
Procedure to replace the S8300 hardware
1
If the S8300 hardware is still functional or can be made functional, connect your laptop to the
Services port on the S8300 and access the Maintenance Web Interface.
If you do not know whether the S8300 hardware is functional, perform the following procedure to
determine if it is functional:
a
Connect your laptop (with a crossover cable) to the Services port on the S8300, open the
IE browser, and connect to http://192.11.13.6.
b
If you do not get the Welcome screen, skip to
c
If you get the Welcome screen, click Continue, log in, and launch the Maintenance Web
Interface.
d
Select View Partition Status under the "Server Configuration and Upgrades" category.
e
If the previous steps indicate that the S8300 hardware may not be functional, power-cycle
the G700 (unplug and plug-in the power cord) and repeat Steps a - d. If you do not get the
Welcome screen in Step b or if the View Partition Status table is not displayed in Step d,
then the S8300 hardware is not functional — skip to
NOTE:
If the S8300 hardware is not functional, skip Steps 2 and 3 and continue with Step 4 .
2
Check to see if the new hardware has a higher software release than the current system. If so,
upgrade the media server software on the original hardware to the same release as is on the new
hardware. This applies to dot releases as well as major releases.
3
Back up data:
f
On the Maintenance Web Interface navigational panel, select Backup Now under the
"Data Backup / Restore" heading.
g
On the Backup Now screen, check all of the following data sets:
h
Select the FTP Backup Method and enter the customer-supplied information for:
Job Aid: Replacing the S8300 Media Server or its Hard Drive
— If the View Partition Status table, showing the status of the hda1 and hda6
partitions, the S8300 hardware is functional; skip to
— If the View Partition Status table is not displayed, or you get an error message, the
S8300 hardware may not be functional; continue with
— ACP Translations; select the radio button for Save ACP translations before
backup
— Server and System Files
— Security Files
— If IA770 is installed on the S8300, also select Audix Names, Translations and
Messages
— User Name
— Password
Step
e.
Step 2
Step e
Step
4.
Comcode 700292956
5
555-245-753
Issue 1

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