Returning Your Product For Warranty Repair; Warranty Information - XTM Racing X-Terminator 2e Operating Manual And Assembly Manual

RETURNING YOUR pRODUCT FOR WARRANTY REpAIR

Before returning your X-Terminator 2e for warranty consideration, the status of the unit must be within the terms of the Warranty
Information as stated below. Do not return your X-Terminator 2e to the place of purchase. They are not authorised nor equipped to
perform warranty work on XTM Racing products. When requesting warranty service, please observe the following:
Crash damage will not be covered under warranty. Do not request warranty service for a crash-damaged product.
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Always send your X-Terminator 2e complete with the transmitter. Please unplug and/or remove the batteries both from the transmitter
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and the X-Terminator 2e before returning it. We prefer to have the X-Terminator 2e complete so it can be thoroughly tested before
returning it to you.
Include a note detailing the problem or service you are requesting. Service cannot be provided without this information. Include your
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daytime phone number, shipping address and/or email address in the event we need more details pertaining to the service requested.
If your X-Terminator 2e is out of the warranty period you may request an estimate of services at the time you return it for service. An
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omission of this request implies permission for Global Services/Ripmax Ltd. to service your X-Terminator 2e at our discretion.
Include a method of payment for any service charges.
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Send the unit to us by United Parcel Service, Federal Express or by Insured Mail. Postage is nonrefundable. Send your package to:
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In North America:
18480 Bandilier Circle
Fountain Valley, CA 92708
Phone: (714) 963-0329
Fax: (714) 964-6236
Email: service@globalhobby.net
In North America
Your XTM Racing X-Terminator 2e is warranted against manufacturer defects in materials and workmanship for a period of 90 days
from the date of purchase. Warranty service will be provided within 90 days of the date of purchase only if you are able to provide the
original or a copy of the original dated sales receipt.
In the United Kingdom/Europe
Your XTM Racing X-Terminator 2e is warranted against manufacturer defects in materials and workmanship for a period of 1 (one) year
from the date of purchase. Warranty service will be provided within 1 (one) year of the date of purchase only if you are able to provide
the original or a copy of the original dated sales receipt. This does not affect your statutory rights.
Global Services

WARRANTY INFORmATION

In Europe:
Ripmax Ltd.
241 Green Street
Enfield, EN3 7SJ, U.K.
Phone: (0) 20 8282 7500
Fax: (0) 20 8282 7501
Email: xtm@ripmax.com
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