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Repair service
The 'Trouble-shooting' section gives you valuable tips on how to
correct minor functions yourself, saving you the time and trouble of
calling out a service technician and the cost that goes along with it.
Register your V-ZUG appliance today online via our website at vzug.com or
using the card supplied and benefit from the best possible support in the
event of a malfunction – including during the manufacturer's warranty period.
You need the serial number (FN) and designation of the appliance to register.
You can also note them down here or on the service sticker which comes with
the appliance:
FN _______________________ Appliance _______________________
Please have these details to hand when contacting V-ZUG in connection with a
malfunction. You will them on the identification plate of your appliance.
The identification plate and the connection plate are located on the underside
of the hob.
Your repair order
Call the free service number 00800 850 850 to contact your nearest V-ZUG
service centre. You can arrange an onsite visit by us by phone if you wish.
General queries, accessories and service agreement
V-ZUG will be happy to help you with any general administrative or technical
queries, to accept your orders for accessories and spare parts and to inform
you about our warranty extensions. You can contact us by calling the free
service number or by going to our website at vzug.com.
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