Test Results - Avaya 96x1 Series Application Notes

2.1. Interoperability Compliance Testing
The following functionality was verified:
• Placing calls to the voicemail system. Voice messages were recorded and played back to
verify that the playback volume and recording level were good.
• Placing and receiving calls to and from internal extensions to verify two way audio path
and quality.
• Placing and receiving calls to and from the PSTN to verify two way audio path and
quality.
• Answering and ending calls using the headset button on the telephone.
• Using the volume control buttons on the telephone to adjust the playback volume.
• Using the mute control button on the telephone to mute and un-mute the transmitted
audio.
• Using the Hold button on the telephone to Hold the call and Resume button to resume the
call.
• For the serviceability testing, Avaya IP Deskphones were restarted to verify proper
operation of the headset after the reboot was completed.

2.2. Test Results

All compliance test cases passed successfully with the following observations:
1. Pressing the headset button on the deskphone first, does NOT automatically activate the
V150 wireless headset.
2. The recommendation for wireless headsets is to always use the headset ON/OFF button
on the headset to answer, terminate or to place calls.
3. Since the microphone on VEHS-A1 uses ringer sensor to notify of a call to the wireless
headset, ensure that the ringer volume on the deskphone is high enough for the ringer
sensor to detect.
4. When the far end disconnected the call on the 9608, 9611 and 9641 IP Deskphones SIP,
the headset button light does not turn off. This has been addressed and the fix will be
available in the future release of Avaya IP deskphones firmware. A work-around to turn
off the light is for the user to press headset button again. It was not observed on 9608 and
9621 H323 IP Deskphones.
5. When the far end disconnects the call, the VXi headset is still in active mode. It is
possible that the headset and phone are out of sync where the headset is off-hook and the
phone is on-hook. No ringtone will be heard in the V150 headset if there is an incoming
call. This can be corrected by an additional press of the headset on/off button.
PM; Reviewed:
SPOC 12/10/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
3 of 8
V150EHSA1_96x1