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8. Enter the following command: put xxxxxxxx.xxx; where xxxxxxxx.xxx is the file
Note: The put command is a common FTP command; however, your FTP utility
Creating diagnostic logs
The create a diagnostic log, complete the following steps:
1. Ensure that the autoloader Ethernet cable is connected and that it is configured
2. From the host system, start the FTP utility.
3. Log on to FTP. The default user name is anonymous and the default password is
4. Ensure that the FTP file transfer type is set to binary.
5. Enter the following command: get libdump.bin
Solving problems
This section provides information for solving problems that might occur when you
are installing and operating the autoloader. "Troubleshooting hints" provides a list
of potential problems and solutions. "Maintenance analysis procedures" on page 44
provides detailed troubleshooting information.
Troubleshooting hints
This section provides a list of problems and suggested solutions. If the information
in this section does not solve your problem, see "Maintenance analysis procedures"
on page 44.
Installation problems
If the autoloader and application software are not communicating after installation,
check the following possible causes:
Power
SCSI IDs (SCSI autoloader)
SCSI connections (SCSI autoloader)
LVD SCSI devices (SCSI autoloader)
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87691VX VXA320 Tape Autoloader User's Guide
you replacing.
might not use the put command. Use the command for your FTP utility that
functions the same as the put command.
to use the Ethernet. See Chapter 3, "Installing and setting up the 87691VX Tape
Autoloader," on page 15 for more information.
IBM. The user name and password are case-sensitive.
Make sure that the autoloader power cord is inserted correctly, and that
the power switch on. Make sure that the host computer system turned on.
Make sure that the SCSI IDs that you selected for the autoloader and tape
drive are not the same as the IDs that are used by any other devices on the
SCSI bus, including the SCSI adapter.
Make sure that you have securely connected the SCSI cables and
terminator to the SCSI connectors on the back of the autoloader. Make sure
that the SCSI connections to the host computer and other devices on the
bus are also secure.
Because the autoloader is a low-voltage differential (LVD) device, all other
devices on the SCSI bus should also be LVD. These devices include the
controller cards, cables, terminators, and any other devices on the bus. Do
not mix LVD and high voltage differential (HVD) devices on the same bus.
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