Hughes HT1000 Replacement Manual

Replacement Guide for the HT1000 Satellite Modem
Follow these instructions to replace an HT1000 satellite modem with a new one. In
these instructions, old modem refers to the satellite modem that needs to be replaced,
and new modem refers to the replacement modem.
You have 30 days from the date the new modem is shipped to you to replace the
old modem. This is because Hughes Customer Care authorizes and enables the
replacement over the satellite network, and this authorization expires after 30 days.
You may need a 7 inch wrench (as explained in Figure 2).
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Important: Pay special attention to any information
indicated by
CAUTION
Preparing to replace your satellite modem
Unpack the new modem.
Important—Keep the following items:
● Box and packing material to return
the old modem to Hughes.
● UPS return label for pre-paid
shipment of the old modem back to
Hughes.
Connect and power up the new modem
4. Refer to Figure 3 and connect the LAN and SAT connectors .
NOTICE
Make sure the SAT connector cable threads are
together. Securely hand tighten these connectors; do not use a wrench.
CAUTION
Plug the power plug into the surge protector or power outlet
This is to avoid static electricity discharges that could shock you and/or damage the
modem.
5. Connect the DC power cord to the DC IN socket on the modem rear panel.
(See Figure 3.)
6. Plug the AC power cord into the surge protector or power outlet.
AC
power
outlet
Installer laptop PC
Surge protector
AC
power
cord
Power
supply
Figure 3 – Connecting cables to the new modem
or .
NOTICE
Figure 1 – HT1000 satellite modem
properly aligned so they will fit
last (circled in red).
Ethernet
cable
LAN port
DC IN
power connector
DC
power
cord
SAT connector
Transmit
cable
Modem
rear panel
G47380a C
Disconnect the old modem
Note: The modem does not have a power (off-on) switch.
CAUTION
1. Unplug the power plug from the surge protector or power outlet
in red). This is to avoid static electricity discharges that could shock you and/or
damage the modem.
AC
power
outlet
Installer laptop PC
Surge protector
AC
power
cord
Figure 2
3. Set the old modem aside.
Panels 6 and 7 explain how to return the old modem to Hughes.
1
Wait for the modem to become operational
When you plug in the power cord, the new modem begins an automatic installation
process. Some of the blue indicator lights on the modem's front panel blink on and off.
Wait 10 minutes for installation to complete.
During this time you will not be able to use the modem.
NOTICE
Do not unplug the modem power cord during installation.
Check modem operation
This section explains how to make sure the new modem is ready to use. Make sure
you have waited 10 minutes since you plugged in the power cord.
1. Use a browser such as Internet Explorer to go to any Internet web site.
If you see the web page, the new modem is ready to use, and you can skip
the remaining steps in this section.
If you cannot access a web site...
2. Launch an Internet browser.
3. Type www.systemcontrolcenter.com in the browser address bar, and
press Enter.
The System Control Center home page opens, as shown in Figure 4.
If the System Status button is green, the modem is operating normally, and you
should be able to access the Internet.
Figure 4 – Green System Status on System Control Center home page (partial view)
4. Try again to open an Internet web page.
If you can open a web page, the modem is ready to use.
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1039585-0001 Revision A
2. Unplug all the cables
Ethernet
cable
DC
power
cord
Transmit
cable
Power Modem
supply
rear panel
Loosen the SAT
connector cable by hand.
However, if necessary,
use a 7/16 inch wrench.
– Disconnecting cables from the old modem
(Continued on panel 5)
AUGUST 23, 2012
first (circled
LAN port
DC IN
power connector
SAT connector
G47380a C
2
4