Duration Of The Warranty; Implementation Of The Commercial Warranty; Paid After-Sales Service; General Information - pellenc RASION 2 EASY User Manual

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10.2.2. DURATION OF THE WARRANTY

PELLENC Products are guaranteed under the commercial warranty as from delivery to the customer for a period of two

(2) years for products connected to a PELLENC battery, and for a period of one (1) year for other PELLENC products.

10.2.2.2. SPARE PARTS

PELLENC Spare parts replaced under the product warranty are guaranteed under the commercial warranty as from

delivery of the PELLENCproduct to the customer for a period of two (2) years for products connected to a PELLENC-

battery, and for a period of one (1) year for other PELLENCproducts.

In the case of products connected to a PELLENCbattery, parts that are replaced in the under the product warranty after

the 12th month of use, are covered for a period of one (1) year.

10.2.2.3. WARRANTY EXCLUSIONS

Excluded from the commercial warranty are products that have been subject to abnormal use, or were used under

conditions and for purposes other than those for which they were manufactured, especially in the case of non-compliance

with conditions stipulated in this user manual.

It does not apply in case of shock, fall, neglect, lack of supervision or maintenance or in case of transformation of the

product. Also excluded from the warranty are products that have been subject to tampering, alteration or modification

by the client user.

Wear parts and/or consumables cannot be covered by the warranty.

10.2.3.1. PRODUCT COMMISSIONING AND COMMISSIONING DECLARATION

The DISTRIBUTOR undertakes to complete the computer commissioning declaration form, no later than eight days

after the delivery of the property to the user customer, in order to activate the latter on the www.pellenc.com website

under "warranties and training" in the "extranet" menu, using the identifier previously provided to them by PELLENC.

Failing that, commissioning declaration will not be effective and implementation of the commercial warranty PELLENC

will not occur. As a consequence thereof, the DISTRIBUTOR must ensure the financial burden of its intervention under

the warranty without being able to pass on the cost to the client user.

The DISTRIBUTOR shall also undertake to complete the warranty card or the certificate of warranty and commissioning

for self-propelled equipment provided with the product after having the client user sign and date it.

10.3.1. GENERAL INFORMATION

Malfunctions, breakdowns, breakages resulting from misuse, neglect or improper maintenance by the client user as

well as malfunctions resulting from normal wear of the product are subject to the payment of after-sales service, even

during the period of the legal and commercial warranty. After-sales service repairs that fall outside of the legal and

LAWN MOWER RASION 2 EASY

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