Warranty Policy - L.B. White Guardian Series Owner's Manual And Instructions

Warranty Policy

HEATER
L.B. White Company, LLC warrants that the com-
ponent parts of its heater are free from defects in
material and workmanship, when properly installed,
operated, and maintained in accordance with the In-
stallation and Maintenance Instructions, safety guides
and labels contained with each unit. L.B. White
maintains two distinct warranty policies depending on
the installation site.
For new construction/newly built buildings (buildings
that have not been previously populated and are
of new construction materials), if within 36-months
(three years) from the date of purchase by the end
user, any component is found to be defective, L.B.
White Company, LLC will at its option, repair or
replace the defective part or heater, with a new part
or heater, F.O.B., Onalaska, Wisconsin.
For existing buildings (have been previously popu-
lated and not new construction materials) if, within
12-months (one year) from the date of purchase by
the end user, any component is found to be defective,
L.B. White Company, LLC will at its option, repair or
replace the defective part or heater, with a new part
or heater, F.O.B., Onalaska, Wisconsin.
Registering your product online with L.B. White will
automatically qualify a unit and its component parts
for warranty consideration. The 36-month warranty
requires new construction and permit information to
be provided at time of registration. If a product has
not been registered with L.B. White, a copy of the bill
of sale will be required to establish warranty qualifi ca-
tion. If neither is available, the warranty period will
begin from the date of shipment from L B. White.
36-month warranty requires verifi cation of new build-
ing using permit information and will not honored until
verifi ed. 12-month warranty will be used as default if
permit information is not available.
PARTS
L.B. White Company, LLC warrants that replacement
parts purchased from the company and used on the
appropriate L. B. White equipment are free from de-
fects both in material and workmanship for 12 months
from the date of purchase by the end user. Warranty
is automatic if a component is found defective within
12 months of the date code marked on the part. If the
defect occurs more than 12 months later
than the date code but within 12 months from the
date of purchase by the end user, a copy of a bill of
sale will be required to establish warranty qualifi ca-
tion.
The warranty set forth above is the exclusive warranty
provided by L.B. White, and all other warranties, including
any implied warranties or merchantability or fi tness for a
particular purpose, are expressly disclaimed. In the event
any implied warranty is not hereby effectively disclaimed
due to operation of law, such implied warranty is limited in
duration to the duration of the applicable warranty stated
above. The remedies set forth above are the sole and
exclusive remedies available hereunder. L.B. White will
not be liable for any incidental or consequential damages
directly or indirectly related to the sale, handling or use of
the equipment, and in any event L.B. White's liability incon-
nection with the equipment, including for claims based on
negligence or strict liability, is limited to the purchase price.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty
gives you specifi c legal rights, and you may also have other
rights which vary from state to state.
To register your product and ensure full warranty, go to
http://www.lbwhite.com/customer_care_center/product-reg-
istration/. Please have the serial number(s) and model(s)
handy for the products you are registering.
Service
Contact your local L.B. White dealer for replacement parts
and service. You may also call the L.B. White Company,
LLC at 1-800-345-7200, for assistance, or email us at
customerservice@lbwhite.com.
Be sure that you have your heater model number and
confi guration number when calling.
WORLD PROVIDER - INNOVATIVE
HEATING SOLUTIONS
411 Mason Street, Onalaska, WI 54650
800-345-7200 • 608-783-5691
608-783-6115 (fax)
www.lbwhite.com
150-132366 REV.A