Call Management Features; Placing A Call On Hold; Using Call Waiting; Transferring A Call - Cisco 7942G User Manual

CLOUD VOICE S Service – Cisco IP Phone 7942G
4.

Call Management Features

4.1

Placing a Call on Hold

When you put a call on hold, the call remains active even though you and the other
party cannot hear each other. You can answer or place another call while a call is
being on hold.
1. During a call, press the Hold soft key.
2. To return to the call, press the Resume soft key.
4.2

Using Call Waiting

If you are enabled with call waiting for your phone, you will hear a call waiting tone
and the caller ID information will be shown on the phone‟s LCD screen if a new call
comes in when you are on the phone.
1. To answer the new call, press the Answer soft key. When you do so, the
original call will be put on hold.
To return to the original call, press the Hold button.
2.
If the second call is still active, the call will be put on hold when you return to the
3.
original call.
You can continue to use the Hold button to switch between the calls.
4.
4.3

Transferring a Call

1. To transfer a call to another phone, press the Transfer
soft key.
2. Dial the number to which you are transferring the call.
3. When you hear the ringing tone, press Transfer again
or, when the party answers, announce the call and
press Transfer.
4. Hang up to end your participation in the call.
4.4

Redialing the Most Recently Dialed Number

1. Lift up the Handset and press the Redial soft key.
Note: You can also press the Redial soft key to place the call via Speakerphone
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