Chapter 11: Troubleshooting; The Display Does Not Turn On; The Status Led Flashes; Data Will Not Print - Midtronics EXP-925 Instruction Manual

Expandable electrical diagnostic platform

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Table Of Contents

Table of Contents

EXP-925

If you have problems with the display or the Midtronics

printer, try these troubleshooting suggestions:

The Display Does Not Turn On

•

Check the connection to the vehicle battery.

POWER

•

Press the

button.

•

The vehicle's battery may be too low to power the ana-

lyzer (below 1 volt). Fully charge the battery and retest.

•

The analyzer's 6 AA batteries may need to be replaced.

The STATUS LED Flashes

When a printer fault occurs, the

You can identify the fault by the number of sequential

flashes:

Printer STATUS LED

Sequence

Condition

* * *

No paper

** ** **

Thermal head too hot

*** *** ***

Batteries weak

Data Will Not Print

•

If the IR transmitter and receiver are not aligned, all the

data may not print. The infrared ports on the top of the

analyzer and on the printer below the

should be pointed directly at each other. The maximum

distance for reliable transmission between the ports is

17 in (45 cm).

To realign, press the

Verify alignment between the analyzer and printer; then

try to print the test results again.

•

Make sure the printer is on. The printer shuts off after 2

minutes of inactivity to conserve the batteries. To turn

the printer on, briefly press the

STATUS

green

light should turn on. Make sure you are

using the Midtronics printer. Other printers may not be

compatible.

•

Direct sunlight interferes with infrared data transmission

and receiving. If the printer is not receiving data, remove

the printer and EXP from direct sunlight. If the printed

characters are not clear or are partially missing, recharge

the battery and reprint.

•

If you are unable to print after ensuring the analyzer is

functioning, the printer is on, the batteries are good, and

the IR transmitter and receiver are aligned, check the

printer manual for further instructions or call Midtron-

ics at 800-776-1995 for assistance. (See "Patents, Limited

Warranty, Service" for more information.)

www.midtronics.com