Setting More Than One Phone As An Auto Attendant; Answering System - TMC EPIC EV4500 User Manual

Setting Up and Operating a Telephone as an Auto Attendant

Setting More than One Phone as an Auto Attendant

To set more than one phone
as an Auto Attendant:
1
Follow the instructions on page 74
for setting the additional phone as
an Auto Attendant.
2
Follow the instructions on page 77
for setting this phone's Auto
Attendant Pickup Delay, making
sure to set it at a longer delay than
the primary Auto Attendant.

Answering System

You may wish to set more than one phone as an
Auto Attendant for your system, to act as a back-
up for when your primary Auto Attendant is busy
answering a call.
If you choose to set one or more additional Auto
Attendants for your system, you must be sure to
set your primary Auto Attendant with the shortest
Auto Attendant Pickup Delay (see page 77). This
way it will always be the first one to answer calls.
You must then set each subsequent Auto
Attendant with a different pickup delay, in the
order you choose, to avoid more than one Auto
Attendant trying to pick up an incoming call at
the same time.
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