Advanced Auto Attendant Features; Using Additional Auto Attendant Ogms - TMC EPIC EV4500 User Manual

Using Additional Auto Attendant OGMs

To record additional Auto
Attendant OGMs:
1
Press P.
- The display will read
"Program..."
2
Press the soft key under ANSW.
3
Press the soft key under NEXT until
"Advanced Setting" appears in
the display, and then press the soft
key under ENTER.
- The display will read "AA OGM 2-8
Setup."
4
Press the soft key under ENTER.
- The display will read "AA OGM2."
5
Press the soft key under NEXT
repeatedly, until the OGM you wish
to record is shown in the display.
The choices are:
AA OGM2 through AA OGM8
6
Lift the handset and press the soft
key under REC to start recording.
- The display will read
"Recording..."
7
Press the soft key under STOP at
any time to stop recording.
8
Repeat steps 1-7 for any additional
Auto Attendant OGMs you wish to
record.
80
Answering System

Advanced Auto Attendant Features

The additional Auto Attendant OGMs are
useful for things such as hours of operation
and directions to the office
AA OGM 2-8 Setup
BACK ENTER NEXT
In addition to the AA Day OGM, AA Night OGM,
and AA Zero-Out OGM, you may record up to an
additional 7 Auto Attendant OGMs, numbered
AA OGM 2-8 (The AA Day OGM is AA OGM 1).
The caller can hear any of these messages by
dialing the corresponding number. For example,
you may record AA OGM 2 with a message giv-
ing directions to your office, and OGM 3 might be
hours of operation. In your Auto Attendant Day
OGM you would then include a phrase such as
"Dial 2 for directions to our office, dial 3 for our
hours of operation."