Related Manuals for TMC VM2000
Summary of Contents for TMC VM2000
- Page 1 Model VM2000 2-Line Jumbo Display Speakerphone with Telephone Company Voice Mail Buttons and Caller ID Network Services Ready Built-in DSL Filter User’s Guide Please read before using telephone.
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Page 2: Getting Started
There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Use only the power cord and batteries indicated in this manual. Do not dis- pose of batteries in a fire. - Page 3 Do Not use benzine, thinner, or any abrasive powder. Avoid dropping the telephone or subjecting it to rough treatment. When you leave the telephone unused for a long period of time, unplug the AC adapter from the outlet. Avoid putting the telephone near appliances and devices that generate electrical noise or RF interference, for example motors, flourescent lamps, cordless phone base units and wireless equipment.
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Page 4: Packing List
Packing List Remove the unit from the package and check this list to be certain all parts are included: Telephone Base Unit AC Adapter Telephone Line Cords 1 long and 1 short. -
Page 5: Location Of Controls
< , > and DELETE Buttons Note that these buttons are also used as soft keys. CALLER ID Button (pp.20-23) PROGRAM button LINE Buttons and Indicators NETWORK SERVICES Button (p.26) CONFERENCE Button (p.15) FLASH Button (p.18) VOLUME Buttons (p.10) HEADSET Button and Indicator (p.30) SPEAKER Button and Indicator (p.12) Location of Controls VOICE MAIL NAVIGATION Buttons (p.27) -
Page 6: Table Of Contents
Location of Controls ........Installing Your Telephone ........ - Page 7 Centrex Operation ......... . Using Centrex with your Telephone ......
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Page 8: Installing Your Telephone
Installing Your Telephone Install Desk/Table Top Phone 1 Connect Line Cord Connect one end of a long telephone line cord to the LINE jack on the bottom of the tele- phone. Connect the other end to the wall jack. 2 Connect Handset... -
Page 9: Install Wall Mounted Phone
1 Connect Cords to Telephone Plug the AC power cord into the adapter jack on the bottom of the telephone, threading the power cord through its long groove on the bot- tom of the phone. Connect the short telephone line cord to the jack on the telephone. -
Page 10: Setting Up Your Telephone
Many people prefer the extra tilt provid- ed by the pedestal, especially when the phone is placed on a large desk. You may choose to place your telephone on a desk without the desk pedestal. If you do so, set the desk pedestal/wall mount bracket aside in case you want to use it in the future. -
Page 11: Setting Ringers On/Delayed/Off
In all these cases, the line indicators will flash normally to signal an incoming call, and you can always answer that line, whether or not it is ring- ing at your telephone, by pressing the corre- sponding flashing LINE button. -
Page 12: Setting Automatic Line Selection
SPEAKER button. You may choose any of the outside lines . If your chosen line is in-use, the telephone will auto- matically select the next available line. Note: An incoming call that is ringing at your... -
Page 13: Setting Distinctive Ringing
#1. If you prefer, you may assign each line one of seven other distinctive ringer tones. Note that this feature is particularly useful in Centrex environments, enabling you to easily dif- ferentiate the ringing of your telephone from other nearby phones. -
Page 14: Setting Up Toll Restriction
Note: After setting a station’s restrictions, its toll restriction is automatically ON. In the future, you may temporarily override its toll restriction or turn its toll restriction off for a longer period without affecting the settings stored in the telephone. -
Page 15: To Set The Restricted Numbers At A Particular Telephone
Toll restriction numbers are set individually at each telephone, so the restrictions can vary from phone to phone. Some examples of popular restrictions: “1” ... to restrict all numbers starting with “1”. - Page 16 Setting Up Your Telephone Setting Up Toll Restriction (Continued) To set the allowed numbers at a particular telephone: Press PROGRAM . - The display will read “Program...” Press > repeatedly, until “Toll Restriction” appears in the dis- play, and then press DELETE .
- Page 17 Setting Up Your Telephone Setting Up Toll Restriction (Continued) To completely restrict a telephone: Press PROGRAM . - The display will read “Program...” Press > repeatedly, until “Toll Restriction” appears in the dis- play, and then press DELETE . - The display will read “Enter Code:”...
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Page 18: Volume Buttons (P
Operating Your Telephone Adjusting Volume Levels To adjust the ringer volume: While the phone is on-hook and idle: Press the VOLUME but- tons to set desired ringer volume. With each press, the phone will ring once at the new volume. -
Page 19: Making A Tone/Pulse Selection
This feature is useful if you have to send tone signals for access to telephone banking, long distance or other special services. Dialing mode will revert to pulse when you hang up. -
Page 20: Making And Answering A Call
Operating Your Telephone Making and Answering a Call To make and answer calls using the handset: Lift the handset. If you wish to override automatic line selection, press desired LINE button before lifting the handset. Replace the handset in the cradle to hang up. -
Page 21: Using Redial
The Redial feature enables you to redial or sim- ply view any of the last five telephone numbers you dialed, along with the time, date and dura- tion of each call. -
Page 22: Using Another Line During A Conversation
If an incoming call is ringing on a line that is set to “ringer off” at your telephone, the alerting ring will not sound. You may answer the call by pressing the flashing LINE button. -
Page 23: Conferencing Calls
Operating Your Telephone Conferencing Calls To conference two outside calls: Make or answer a call. Press HOLD Make or answer a call on another line. When the second call is connected, press CONFERENCE . The lines are immediately conferenced. To end a conference call, hang up. -
Page 24: Using Hold
While a caller is on hold, you can replace the handset without disconnecting the call. If the call is still on hold at your telephone after one minute, a triple ring will sound, and will sound every minute thereafter to alert you that the caller is still on hold. -
Page 25: Using Mute
Operating Your Telephone Using Mute To turn mute on/off during a call: Press MUTE . - The MUTE indicator turns ON. Press MUTE again to cancel MUTE. - The MUTE indicator turns OFF. Press MUTE to turn off your microphone... -
Page 26: Using Flash
FLASH . Refer to the custom calling instructions provided by your local telephone company or to the oper- ating instructions provided with your PBX. You can store a switchhook flash into a memory location. -
Page 27: Using Do Not Disturb
While the Do Not Disturb feature is activated, your telephone will not ring. Incoming calls will be signaled only by the NEW CALL indicator flashing rapidly. You may still place and answer any calls while... -
Page 28: Using Caller Id
The Caller ID feature works in conjunction with Caller ID service, which may be offered by your local telephone company, is name and number and call waiting caller ID compatible, and can store up to 99 of your most recent calls. -
Page 29: To Dial A Number In The Caller List
When you dial a number from the caller list, the telephone will dial it as it is shown in the display, with a “1” and the area code. If you need to dial it in a different way, press the HOLD button to scroll through different choices for dialing the number before going off-hook or pressing DIAL . - Page 30 You may enter one HOME area code. Use this feature if you only need to dial the seven digits of the telephone numbers for calls in your own area code. After you program your home area code, when you receive a call from within this area code, the screen will display only the seven dig- its, and only those seven digits will be dialed out.
- Page 31 FLASH button to toggle between the calls. If you subscribe to Call Waiting Caller ID com- bined service, your telephone will let you see who is calling while you are on another call. Note that your telephone company must provide...
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Page 32: Using Telephone Company Voice Mail
Message lamp to stop flashing. This is normal. If you subscribe to Telephone Company voice mail, the Message lamp will flash when you have unretrieved messages. Your telephone comes factory-set to detect mes- sages on Line 1. -
Page 33: Using The Voice Mail Button
Press < . - The display will read “Select Location” Press VOICE MAIL , then enter your voice mail access telephone num- ber. If you want to include your passcode, be sure to add one or more pauses in between. Each press of HOLD will insert a pause, represented by a “,”... -
Page 34: Using The Network Services Button
NETWORK SERVICES The NETWORK SERVICES button provides easy access to Telephone Company network services. All the needed feature codes are pre- programmed in the telephone. To activate a Network Service: While the phone is on-hook and idle, press the NETWORK SERVICES button. -
Page 35: Using The Voice Mail Navigation Buttons
TIME/DATE EXIT Use the Voice Mail navigation buttons instead of using the dial pad for easy use of Telephone Company voice mail. Once you set your tele- phone to your Telephone Company, the buttons are automatically set with all the appropriate codes. -
Page 36: Using Toll Restriction
Toll Restriction at a telephone Use the and # buttons if you wish to turn Toll Restriction on or off at a telephone for a longer period You may sometimes wish to make an unrestrict- ed call from a restricted telephone. When you... -
Page 37: Using The Call Timer
Operating Your Telephone Using the Call Timer To view the elapsed time dur- ing your call: Simply view the display, which will auto- matically display the elapsed time dur- ing a call. To restart the timer from zero: Press < , which is found directly below the display. -
Page 38: Using A Headset With Your Telephone
Press HEADSET again to hang up. Note: A headset is not included with the telephone. We recommend that you use only the headset that TMC offers as an accessory, model number HS- 8200, which has been tested to function properly with your telephone. You may... -
Page 39: Adjusting Your Telephone's Time And Date
Note: If you subscribe to caller ID service from your local telephone company, then there is no need to set the time and date for your telephone. This will be set automatical- ly by the caller ID information, and will be updated as new calls come in. -
Page 40: Memory Dialing
Note that you can enter flashes and pauses in your numbers (see page 34). Memory Dialing Your VM Series telephone can store up to 92 of your most often dialed numbers in its memory. - 6 numbers into Upper Memory locations, which you can dial at the touch of a memory button;... -
Page 41: Using Directory Dial
Note: As soon as you press DELETE , the previously stored name and number are erased. Dial desired telephone number, and then press > . - The display will show “No Name.” Press DELETE if you wish to store a... -
Page 42: Special Memory Features
You may also need to insert a pause between the access number and the telephone num- ber if your telephone is connected to a PBX or Centrex system. To insert a dialing pause into a number you are storing, press HOLD . Each press of HOLD will insert a 1.5 second pause, rep- resented by a “,”... -
Page 43: Special Memory Features
Press < again to confirm. Predialing: You may predial a call, which allows you to casually enter a telephone number and check it in the display before it is dialed out. To make a predialed call, enter the number using the dialpad while the telephone is on-hook, then lift the handset or press the SPEAKER or HEADSET button. -
Page 44: Centrex Operation
If you wish, you may assign your Centrex line its own distinctive ringing tone, so that you can eas- ily differentiate calls ringing on your telephone from calls ringing on other nearby phones. You can pick up another station’s ringing line... - Page 45 This Page Left Blank for Notes...
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Page 46: Storing The Dial Prefix
While a “9” is the most common number that people must dial to get an outside line, in some environments a different number is required, so this telephone will allow you to enter any num- ber, from one to three digits in length, as the Dial Prefix. -
Page 47: Storing The Centrex Prefix
Centrex stations from your caller list. When you dial a number from the caller list, the telephone will dial it as it is shown in the display. If you have entered the Centrex prefix, the number will be displayed properly, so that you can dial it simply by press- ing DIAL or going off-hook. -
Page 48: Additional Information
The data/fax jack is found on the right side of your phone For added convenience, you may connect modems or fax machines to the telephone line by plugging them into the data/fax jack, which is found on the right side of the telephone. -
Page 49: Replacing Your Batteries
Additional Information Please note that it is not necessary for you to install a battery in your telephone for it to func- tion normally. In fact, a battery is not even need- ed to preserve your memory dial numbers in the event of a power failure. -
Page 50: Adjusting The Display Contrast
Adjusting the Display Contrast Press PROGRAM . - The display will read “Program...” Press > repeatedly, until “Contrast Level” appears in the display, along with the currently set contrast level. Press DELETE repeatedly, until the desired contrast level is displayed. The choices are: Contrast Level:1 Contrast Level:2... -
Page 51: Adjusting Held Call Reminder
Hold Remind:OFF Press PROGRAM to exit. Additional Information Your telephone is factory-set to automatically alert you at 2 minutes, and then every 2 minutes thereafter, if a caller is still on hold. This feature is designed to prevent calls from accidentally being left on hold for long periods. -
Page 52: Adjusting Auto Hold Drop Time
Hold Drop:99 MIN Press PROGRAM to exit. Additional Information Your telephone is factory-set to automatically drop a call if it is on hold for more than 30 min- utes. This feature is designed to prevent calls from accidentally being placed on hold indefi- nitely. -
Page 53: Adjusting Flash Length
Length:700ms (factory setting) Length:1 second Press PROGRAM to exit. Additional Information Your telephone is factory-set to have a flash length of 700 milliseconds, which is appropriate for most environments. However, if your instal- lation requires a longer or shorter flash length, you may change the length to 100 milliseconds, 300 milliseconds, or 1 second. -
Page 54: Erasing All Feature Settings
Done!” Additional Information To erase all the feature settings stored at your telephone and return your telephone to its origi- nal factory settings, follow these steps. Note that when you erase all feature settings at your telephone, you do not erase the memory dial or the personal directory dial numbers that may be stored in this phone. -
Page 55: Troubleshooting Guide
You may find your problem and solution listed below. If not, call TMC’s toll-free customer support line at 1-800-TMC-1638, and an expert will walk you through your problem. You may also use this toll-free line if you ever have a question that is not answered in your User’s Guide. -
Page 56: Fcc Information
1638 for repair and/or warranty information. If the trouble is causing harm to the telephone net- work, the telephone company may request you remove the equipment from the network until the problem is resolved. Do not attempt to repair or modify this equipment. Please contact TMC Corporation for information on obtaining service for this product. - Page 57 This equipment is hearing-aid compatible. This equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.
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Page 58: Warranty Information
Two years. What will TMC do? We will repair or, at our option, replace your TMC product at no charge to you. If we repair your product, we may use reconditioned replacement parts. If we choose to replace your product, we may replace it with a reconditioned one of the same or of a similar design. -
Page 59: Warranty Information
Limitations and Exclusions This warranty is the only one we offer for your TMC product, and it sets forth all our responsi- bilities regarding your TMC product. There are no other express warranties.