Page 1
USER INSTRUCTIONS THE WIDEX EVOKE™ FAMILY E-F2 model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
Page 2
YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: Zinc-air battery (steel-coloured) Silver-zinc battery (golden) PROGRAMS Universal Audibility Extender Quiet Audibility Extender Comfort Audibility Extender ...
Page 3
NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. NOTE If you are using silver-zinc batteries, read also the booklet "Instructions for use, ZPower rechargeable system for hearing aids"...
CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 F2 model with silver-zinc rechargeable batteries: ....... 7 The charger....................7 Important safety information.................9 THE HEARING AID..................11 Indications for use................... 11 Hearing aids with rechargeable batteries..........11 Intended use....................11 The zinc-air battery..................11 Low battery indication................
Page 5
Turning the hearing aid on and off...............18 Putting on and removing the hearing aid...........19 Programs......................20 The Zen program..................22 Sound and program adjustment..............23 Using a phone with your hearing aids............24 PAIRING YOUR HEARING AID AND SMARTPHONE........25 CLEANING....................26 Tools........................26 Cleaning......................
YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
4. Battery compartment 5. Left/right identification. Blue indicates your left hearing aid while red is for your right hearing aid. F2 model with silver-zinc rechargeable batteries: 1. Push button 2. Battery compartment 3. Earwire The charger 1. Charging slot 2. LED USB cable (to be connected to a certified power adapter.
Page 8
NOTE You should only use your charger indoors. NOTE Never leave the charger in direct sunlight and do not immerse it in water.
Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
Page 10
Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mBar. You can find technical data sheets and additional information on your hearing aids on https://global.widex.com.
THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (100 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
NOTE Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected. Never attempt to recharge a zinc-air hearing aid battery, as it could explode.
Page 13
Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
Tamper-resistant battery drawer If the hearing aid is going to be used by a child or a mentally disabled person, you can ask your hearing care professional to provide it with a tamper-resistant battery drawer. To open battery drawer, use the special tool you've received, and do as illustrated.
NOTE If you are not going to use your hearing aid for several days, remove the batteries. NOTE Your rechargeable batteries should last for approximately one year. Ask your hearing care professional to change them for you when needed. Inserting a rechargeable battery To insert a new rechargeable battery do as follows: Open the battery compartment.
Page 16
NOTE You can also ask your hearing care professional for help if you need to change the rechargeable battery. WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN ● For some types of button batteries, swallowing may lead to serious injury in as little as two hours or death, due to chemical burns and the potential perforation of the oesophagus.
Recharging your hearing aids Connect the USB cable into the charger and plug it into the wall socket. Hold your hearing aid by the earwire and gently place it on the charging slot. The green light will start blinking as soon as your hearing aids start charging.
Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program. These sounds can be spoken messages or tones. Ask your hearing care professional to turn these sounds off if you don't need them.
To turn off the hearing aid, pull the battery door downwards. NOTE Don't forget to turn off the hearing aid when it is not in use. Putting on and removing the hearing aid Putting on the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube/earwire.
Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire. Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet environments Comfort Special program for listening in noisy...
Page 21
PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gatherings, such as family dinners Music For listening to music With this program you listen through the hearing aid's telecoil, which allows you to listen directly to the sound without background noise (requires a teleloop...
SMARTTOGGLE PROGRAMS USE Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise NOTE The names in the list of programs are the default names. Your hearing care professional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situation.
Sound and program adjustment If you have two hearing aids, the push button can be programmed in several ways: As a dedicated program button: To change programs, just press the button. To access and exit SmartToggle programs, press and hold the push button down for more than one second (this setting is optional).
NOTE You can also use your app for changing programs and adjusting the sound in your hearing aids. Using a phone with your hearing aids When you use a phone, hold it against your head at an angle above your ear, rather than directly against the ear.
PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compartment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...
Page 27
When not in use leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.
ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals...
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery completely silent drawer is completely...
Page 31
NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hearing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
Page 32
Additional information for hearing aids with silver-zinc rechargeable batteries: LEDs on Possible cause Solution charger There is no The hearing aid is not Make sure to place the hearing light placed correctly in the aids correctly in the charger charger The charger is not Make sure that the USB cable is connected...
CERTIFIED POWER ADAPTERS FOR RECHARGEABLE SOLUTIONS Always use one of the certified adapters on the table below to connect your charger to the power supply: Manufacturer Type No. Kuantech KSAS0050500100-VUU KSAS0050500100-VKU KSAS0050500100-VEU Kuantech KSAS0050050D5U Shenzhen Sunlight F06AU0500100A Electronic Technology Co F06AR0500100A F06BR0500100A F06CN0500100A...
REGULATORY INFORMATION EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this E-F2 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The E-F2 contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m @10 m, 2.4 GHz, 0.9 mW EIRP.
FCC and ISED statements FCC ID: TTY-BF2 IC: 5676B-BF2 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 36
Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. ISED Statement / Déclaration d’ISED This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-...
Page 37
ISED RADIATION EXPOSURE STATEMENT: This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS: Cet equipement est conforme avec ISED les limites d’exposition aux rayonnements defi nies pour un controle environnement.
SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
Page 39
Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand markets.
Need help?
Do you have a question about the EVOKE E-F2 and is the answer not in the manual?
Questions and answers