Widex Evoke Series User Instructions
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Widex Evoke Series User Instructions

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USER INSTRUCTIONS
THE WIDEX EVOKE™ FAMILY
EBB3D model
BTE
(Behind-the-ear)

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Summary of Contents for Widex Evoke Series

  • Page 1 USER INSTRUCTIONS THE WIDEX EVOKE™ FAMILY EBB3D model (Behind-the-ear)
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAMS  Universal  Audibility Extender  Quiet  Audibility Extender  Comfort  Audibility Extender  Transport  Audibility Extender  Urban  Audibility Extender ...
  • Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. NOTE This hearing aid allows direct wireless control and sound streaming from smart- phones and other devices.

  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 Important safety information.................8 Operating conditions................... 9 Storage and transportation conditions............10 THE HEARING AID..................11 Indications for use................... 11 Intended use....................11 The battery.......................11 Low battery indication................12 Changing the battery................. 12 Tamper-resistant battery drawer.............
  • Page 5 The Zen program..................19 Program adjustment..................22 Using a phone with your hearing aids............23 PAIRING YOUR HEARING AID AND SMARTPHONE........24 COMPATIBILITY WITH SMARTPHONES............24 CLEANING....................25 Tools........................ 25 Cleaning......................25 ACCESSORIES..................27 TROUBLESHOOTING................28 REGULATORY INFORMATION..............30 EU directives....................32 Directive 2014/53/EU................

  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 7 NOTE Please note that the hook is fixed to the hearing aid and should not be removed.

  • Page 8: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and call the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.

  • Page 9: Operating Conditions

    Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.

  • Page 10: Storage And Transportation Conditions

    Your hearing aid is sensitive to extreme conditions such as high tempera- ture. See the specific storage and transportation conditions below: Minimum Maximum Temperature -20°C (-4°F) 55°C (131°F) Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.

  • Page 11: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (105 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.

  • Page 12: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.

  • Page 13: Tamper-Resistant Battery Drawer

    Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the bat- tery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.

  • Page 14: Lost Partner

    Ask your hearing care professional to turn these sounds off if you don't need them. Lost partner (Only available in selected models) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear.

  • Page 15: Putting On And Removing The Hearing Aid

    Putting on and removing the hearing aid Putting on the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube/earwire. Pulling the outer ear upwards and backwards at the same time can be helpful. 2.
  • Page 16 You can also adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.

  • Page 17: Programs

    Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet envi- ronments Comfort Special program for listening in noisy envi- ronments Transport For listening in situations with noise from cars, trains, etc. Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing...
  • Page 18 PROGRAMS With this program you listen through the hearing aid's telecoil, which allows you to lis- ten directly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS...

  • Page 19: The Zen Program

    Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes- sional can easily change your program selection. The Zen program Your hearing aid may be provided with a unique optional listening program called Zen.
  • Page 20 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background for adults (21 years and older) who desire to listen to such a background in qui- et.
  • Page 21 Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to how to use the program, when to use the program and/ or how long to use the program.

  • Page 22: Program Adjustment

    Warnings Use of the Zen program may interfere with hearing everyday sounds includ- ing speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. Risks There are no known risks or side effects associated with the use of the Zen program.

  • Page 23: Using A Phone With Your Hearing Aids

    Using a phone with your hearing aids When speaking on the phone, hold the phone against your head at an angle above your ear, rather than directly against the ear.

  • Page 24: Pairing Your Hearing Aid And Smartphone

    Your hearing aids are only in pairing mode for three minutes after you re- start them. You might need to restart them again if you didn't pair them in time. COMPATIBILITY WITH SMARTPHONES You can see a list of compatible smartphones, tablets, etc, at: http://global.widex.com...

  • Page 25: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...
  • Page 26 When not in use leave the battery compartment open to ventilate the hear- ing aid. For information on how to clean your ear-set, see the ear-set man- ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.

  • Page 27: Accessories

    ACCESSORIES You can use various accessories with your hearing aid. Ask your hearing care professional to find out if you can benefit from these. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals T-DEX...

  • Page 28: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 29 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 30: Regulatory Information

    REGULATORY INFORMATION Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to con- sult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through in- quiry, actual observation, or review of any other available information con- cerning the prospective user, that the prospective user has any of the fol- lowing conditions:...
  • Page 31 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medi- cal evaluation by a licensed physician (preferably a physician who special- izes in diseases of the ear) before purchasing a hearing aid. Licensed physi- cians who specialize in diseases of the ear are often referred to as otolar- yngologists, otologists, or otorhinolaryngologists.

  • Page 32: Eu Directives

    EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this EBB3D is in compliance with the es- sential requirements and other relevant provisions of Directive 2014/53/EU. The EBB3D contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m @10 m, 2.4 GHz, 0.9 mW EIRP.

  • Page 33: Information Regarding Disposal

    Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal.
  • Page 34 ever, there is no guarantee that interference will not occur in a particular in- stallation. If this equipment does cause harmful interference to radio or tele- vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —...
  • Page 35 L’emetteur/recepteur exempt de licence contenu dans le present appareil est conforme aux CNR d’Innovation, Sciences et Developpement economi- que Canada applicables aux appareils radio exempts de licence. L’exploita- tion est autorisee aux deux conditions suivantes: (1) L’appareil ne doit pas produire de brouillage; (2) L’appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.

  • Page 36: Symbols

    SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 37 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
  • Page 40 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://www.global.widex.com Manual no.: 9 514 0529 041 01 9 514 0529 041 #01 CIB number: CIB410/0419 Issue: 2019-07...

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